Pass Faster - Intensive Driving Courses レビュー 477

TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

Great service, they booked my theory which I failed, but no problem got me booked in again which I passed & as soon as I told them a couple of hours later I got my time & date for the practical. Woul... もっと見る

5つ星のうち2の評価

I paid the deposit mid-jan after being told I could finish by end of Feb. After 2 weeks I was wrongly told I had an instructor, then told that was a mistake a week later. By mid-Feb I asked for a... もっと見る

5つ星のうち5の評価

Friendly professional staff from the minute you contact them & if you fail you can book another test immediately which has enabled my daughter to pass 4th time (2nd with Pass Faster). Her instructors... もっと見る

5つ星のうち5の評価

Fantastic commitment from start to finish! Asked for a pass date and was delivered a month in advance, Had additional queries and were answered, literally, straight away. Honestly couldn’t give en... もっと見る

企業情報

  1. 自動車教習所

当該企業による記述

Pass Faster - Intensive Driving Courses Please Note - Pass Faster is a trading name of Pass Flash LTD Companies House Registration No - 11593683


連絡先

4.6

優良

TrustScore 5段階評価の4.5

477件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 81%に回答しています

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5つ星のうち5の評価

Excellent company and Brady the instructor

I booked intensive driving course and recieved almost instant contact about it and i was assigned an instructor. The process was very fast and they were very communicative about it all. i had Brady and he was an excellent and gave incredible lesson and supported me and helped me correct any mistakes i made. He was an incredible instructor which lead to me passing.

2025年12月2日
自発的なレビュー
5つ星のうち4の評価

Booked an intensive driving course and…

Booked an intensive driving course and had Mohammad Mumtaz as my instructor. Sonea and Natalie were helpful with any questions I had, and Mohammed was a great instructor. Very professional and the driving test felt just like his lessons. Would definitely recommend.

2025年11月25日
自発的なレビュー
5つ星のうち5の評価

Nervous driver to first time pass!

I was a very nervous driver - having had lessons years ago and nothing since. Aliya helped me massively to overcome my nerves and gain confidence with driving. She was the best instructor I’ve ever had. Aliya told me I would pass and believed in me. Aliya is calm, funny and makes driving fun. I passed first time and never believed I would do this before I met Aliya! Thank you to the Pass Faster team but especially Aliya for helping me and changing my life!!

2025年11月18日
自発的なレビュー
5つ星のうち1の評価

If no stars were an option I’d of…

If no stars were an option I’d of picked that!
This company is a complete scamming outfit. Paid £1400 in total £500 to Sonia and Natalie (so called Managers) to book a test date and find an instructor with an automatic vehicle in our area.
No assessment made of my daughters driving before the lessons (20 hours in total started).
So lessons commenced a week before the test date, little do we know or were warned that if the Instructor didn’t think she was up to take the test 10 days was required to cancel or re-book. So the worse case scenario happened and day 2 of lessons the Instructor said she wasn’t up to take the test, after a lot of talking to the Instructor lessons continued in the hope that the test would happen as he said she might just get through it. The last lesson Saturday morning 2 days before the test the lesson was cut short and came in crying and told my daughter he wouldn’t put her through the test as he his reputation was at stake and he wasn’t allowed any fails or he would be re-tested.
Pass Faster Mangers Sonia & Natalie have failed to try and resolve any of the issues and my daughter is now out of pocket, this has been a breach of contract that I will be perusing in full until she has been compensated for any money paid to this company.
We contacted Pass Faster on Saturday and they didn’t call back as promised and today the Manager Natalie washed her hands of it. Not good enough.
Just for clarification Louisa was offered one date to have her driving assessed and couldn’t fulfill due to work commitments, not refused! Both the Instructor or Pass Faster seemed at all concerned that a driving assessment had been completed. Nor was it explained that 10 days is required to cancel or re-arrange a driving test, also nobody explained that is always better to complete your lessons in good time before your test date.
Nothing mentioned in the terms and conditions of the website which looks like it was written by a toddler!

2025年11月17日
自発的なレビュー
Pass Faster - Intensive Driving Courses ロゴ

Pass Faster - Intensive Driving Courses からの回答

Hi Maxwell

Just want to clarify for future students. This course was booked with us on the on the 13th September in Skelmersdale. We assigned an instructor by the 3rd October and Louisa was all set to go. Louisa requested a test before the 20th November and was offered the 6th November which she wasn't able to do and therefore a test date of the 17th November was agreed between ourselves and an assessment lesson was booked in for the end of October for the instructor to see Louisa once before the weeks course. Louisa cancelled this lesson and insisted on just doing her 20 hrs during the week before the test.

Lessons began on the Monday and by Tuesday the instructor advised Louisa that her driving was still quite dangerous and if she wasn't up to standard by the following Monday he would not take her to the test. The instructor claims following a weeks worth of lessons her standard improved dramatically but on Saturday morning Louisas driving had reverted back to some quite dangerous faults. It is during this lesson that Louisa decided to cut the lesson short and return home and the instructor then confirmed he would not take her to the test on the Monday as she wasn't ready.

Our offices are closed on Saturdays but as Louisas parents rang numerous times I answered the call via the emergency line. I did explain that nothing could be done until Monday morning at which point we spoke to the instructor who confirmed that Louisas driving was at a dangerous standard and she was not ready for the test, the instructor also offered to refund the few hours that were unused due to his decision.

Unfortunately it can be the case the students are not ready which is why we always suggest having lessons well before the test date to ensure you will be ready in time. Due to Louisa cancelling this lesson unfortunately everything was left to the very last minute in which case theres nothing much we can do and another test date would need to be paid for.

We are happy to help rearrange and plan for a future test but theres nothing that can be done about this one Im afraid

Please do reach out to us if we can help to arrange another test date and further hours

Sonia

5つ星のうち5の評価

I would like to say thank you to Pass…

I would like to say thank you to Pass Faster staff for all their help and support in me passing my driving test, this company made it very easy with doing all the booking of lessons and tests and also finding the right driving instructor, I would recommend very highly and also great value for money and thanks again to all their help staff x

2025年9月19日
自発的なレビュー
5つ星のうち5の評価

This company is top notch i passed…

This company is top notch i passed first time the team at past faster are second to none set me up with a instructor who is one of the best in my opinion can't thank the team and my instructor enough my life changing tha is to these guys

2025年10月10日
自発的なレビュー
5つ星のうち5の評価

A Super Easy Experience!

The Pass Faster team were great, they booked me in for my theory and practical tests really quickly and took handled the entire experience for me, so it was a total breeze.

Thanks to Natalie for looking after me!

2025年10月14日
自発的なレビュー
5つ星のうち5の評価

Amazing

Natalie & Sonia made the whole experience of booking a driving test a breeze! After failing the first time in September over a silly mistake I didn’t want to wait 6 months to re-sit! within 2 weeks I had my test booked. They re-assured me every time, and made me feel at ease, kept me in the loop throughout the whole process. My instructor Gurdip was amazing, really down to earth and made me feel so comfortable. I’m happy to say, today (11/10/25) I finally passed, with only 4 minors.

I can’t thank the team at Pass Faster enough for the help with me getting my driving license faster. And Gurdip for listening to me rant & having a laugh with me on every lesson.

2025年9月8日
自発的なレビュー
5つ星のうち5の評価

Thankyou to Natalie from pass faster

Thankyou to Natalie from pass faster, she was so helpful with sorting out my course and made it so easy compared to other companies I tried. No one would help me with anything until I payed £100s in deposit before. Natalie was a great help for me for sorting this course. Thankyou

2025年10月9日
自発的なレビュー
5つ星のうち1の評価

⚠️ Avoid this driving school at all…

⚠️ Avoid this driving school at all costs
My boyfriend paid a £450 deposit over a month ago, and despite their promises of quick and easy lesson booking, nothing was arranged for weeks. After three weeks of waiting and chasing, still no lessons had been set up. Most of his calls and messages were completely ignored, yet the moment he asked about a refund they managed to reply within 10 minutes – every time.
What they fail to make clear from the start is that the £450 deposit does not cover any lessons at all. Once they’ve taken the money, they then expect you to pay the driving instructor directly into their personal account. So essentially you are paying £450 for them to put you in touch with an instructor, which feels dishonest and misleading.
After a full month, they finally came back with an instructor, but it feels incredibly unprofessional to be asked for more money straight away without even having had a trial lesson to see whether the instructor is suitable. When he requested a refund, their response was rude and dismissive, even bordering on hostile, making him feel belittled and pressured rather than helped. Their customer service overall has been consistently poor and unhelpful.
The whole experience has been deeply disappointing and feels like a scam. He signed up in good faith, hoping to get lessons started quickly as advertised, but instead has been left out of pocket, waiting around, and completely let down.
🚫 Would not recommend under any circumstances.

2025年10月1日
自発的なレビュー
Pass Faster - Intensive Driving Courses ロゴ

Pass Faster - Intensive Driving Courses からの回答

Hi Adela

I have been dealing with your boyfriends booking myself and have looked into this in extreme detail, I have assessed communication and listened to calls that were made. When students book courses on our website it is made very clear that all payments need to be made before lessons can begin. Your partner told us when he booked on the 2nd September that he wished to complete his course within around 3 months which is what our team worked towards.

On the 22nd September he spoke to a member of the team who advised that due to his availability being limited we were still working on finding him an instructor, he was pleased we were trying and asked us to continue trying to find him a suitable instructor that could fit his schedule.

On the 30th September he was then assigned an instructor who could complete your partners course over the course of a few weeks in the evenings and weekends, the instructor would be aiming for a test for the end of October which would have exceeded his requirements.

Unfortunately as your partner was asked to make the final payment to the instructor as per our terms and conditions he refused to do so and proceeded to request a cancellation of the course and a refund.

Unfortunately as it states on our website the full outstanding payment would need to be paid direct to the instructor before lessons can begin. A refund or cancellation of the course would not be available at this point.

I am sorry he does not wish to continue but I have put the course on hold for you should he change his mind and an instructor would be happy to begin and complete the course if the outstanding payment is made.

All information is clear on the booking form when a course is being booked and is also stated in our terms and conditions on the website.

If you wish to discuss this further please contact us on 07966 581816 between 9-3pm Monday - Friday and the team will be happy to help

Thanks Sonia

5つ星のうち5の評価

Would highly recommend

When booking with Sonia and Natalie a test was booked within a few days with the test in 4 weeks. When taking my lessons Aamir made me feel comfortable. In any given situation I found myself in, Aamir would reassure me and fully explain anything I wasn't sure about. I felt really comfortable driving with Aamir and would highly recommend.

2025年10月1日
自発的なレビュー
Pass Faster - Intensive Driving Courses ロゴ

Pass Faster - Intensive Driving Courses からの回答

✅ Congratulations to Carla on passing her driving test at Chadderton Test Centre! 🚗
Thank you, Carla, for your wonderful review – we truly appreciate your feedback and are delighted to have supported you on your driving journey. Wishing you many safe miles ahead!

#DrivingSuccess #ChaddertonTestCentre #ThankYou #Congratulations

5つ星のうち5の評価

Great experience

Sonia and Natalie were very helpful an were able to find me a test within a couple months. My driving instructor Aamir was very helpful. He explained everything to me logically and always remained calm. He was the best instructor in could have asked for. I passed first time within only 30hrs of driving experience

2025年9月29日
自発的なレビュー
Pass Faster - Intensive Driving Courses ロゴ

Pass Faster - Intensive Driving Courses からの回答

✅ A big thank you to Jake for sharing such a positive review after passing your driving test! 🚗
We’re delighted to have supported you on your journey to becoming a safe and confident driver. Wishing you all the best on the road ahead.

#DrivingSuccess #ThankYou #NewDriver #Congratulations

5つ星のうち5の評価

Nice and great

Nice and great

2025年9月28日
自発的なレビュー
Pass Faster - Intensive Driving Courses ロゴ

Pass Faster - Intensive Driving Courses からの回答

✅ Thank you to Jun for your kind review about our Fast Track Test Service. 🙌
We’re so pleased we could help you secure your test quickly and support you on the way to driving success. 🚗💨

5つ星のうち1の評価

Terrible experience

We paid £150 for this company to book a driving test for us in June. It is now end of September and we have heard nothing from them since June. I have tried to chat to them via their online chat as I work full time, and even though it says 'answers immediately' they've never answered me. Ever. I have called them and they answered but they just said we are trying, it's very busy. I know people that are getting tests and I know it's not til next year now, but I feel this company are not doing anything for their money. Customer service is rubbish. It would be nice to get a weekly update, even if it is just to say, not able to book a test. Looking to get a full refund.

2025年9月24日
自発的なレビュー
Pass Faster - Intensive Driving Courses ロゴ

Pass Faster - Intensive Driving Courses からの回答

Hi Claire

Im really sorry about the service you have received. Fast Track Tests can be refunded at any point if a test has not been found. I cant find your details in our system but if you contact us on 07966 581816 a refund can be arranged for you asap

Thanks Sonia

5つ星のうち5の評価

My experience with Instructor Nasiim

I wanted to come on and give my instructor Nasiim Abdalla a review as I believe he deserves one. Nasiim is a fantastic instructor, very patient, very knowledgeable and most of all easy to get along with and take his role very seriously. Getting into driving can always be daunting for some people and stressful but Nasiim helped a lot with my hours and brought me up to a place where I feel more confident on the road than I ever did before, can’t fault him at all.

2025年9月23日
自発的なレビュー

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