Immediate response! Amazing! seems to have upgraded since last time I last used it, this was my 3rd time, gave up the last 2 times! Has a lot of unnecessary questions but suppose they apply to others... ãã£ãšèŠã
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After submitting a Anima request the speed of response was brilliant. Really helped put my mind at ease. A big thank you also to the ladies at the reception for help and support. Always had exce... ãã£ãšèŠã
Anima works well most of the time but there's still room for improvement in the question/ response process, sometimes it goes around the same question loop more than once despite being told the quest... ãã£ãšèŠã
This excellent practice has looked after my family for many years.Staff without exception have been very caring and have acted very quickly when needed.Reception always very welcoming and helpful.We d... ãã£ãšèŠã
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Anima is the platform that helps patients to improve their healthcare access and experience. Our platform is built by clinicians to support teams across Primary, Secondary and Neighbourhood Care. We offer an online consultation and patient triage tool, an AI Receptionist, a Clinical Scribe, and a Document Processor - all-in-one platform, and fully integrated with the systems that teams use every day.
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- patients.animahealth.com
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This surgery is unbelievably quick atâŠ
This surgery is unbelievably quick at responding, I have never been treated so quickly and kindly!!! You guys are incredible!!!
Very friendly and caring surgery
Very friendly and caring surgery
I always have had a great experienceâŠ
I always have had a great experience from using the anima online they answer me pretty quickly I get a prescription if needed and they can ask questions and i can upload pictures if need to and I know the doctor is actually dealing with me
Ask for Full Health Check up and theâŠ
Ask for Full Health Check up and the response was with less than an hour and given and appointment quickly for a non urgent issue.
Filled in an appointment request ,have got an appointment
Filled in an appointment request and received an appointment same day ..It's a great system ..
Fast answer and short time forâŠ
Fast answer and short time for appointment
I have nothing but good response everyâŠ
I have nothing but good response every time using anima
This GP Surgery always address anyâŠ
This GP Surgery always address any concerns that I may have promptly.
I find all the Doctors very helpful.
Extremely quick response
Great job Anima 10/10 ð
After completing the questions about my health issues, I had a call back from the surgery within 10 minutes. The doctor had reviewed my answers and requested that I came to the surgery for a face to face appointment. An hour later I was on my way !
The response time was much quicker than I thought it would be and the staff / customer service was excellent. The app seems to be a fantastic alternative to the non stop calls to the surgery at 8am day after day, being on hold for 30 / 40 minutes or more, to be told that all of the appointments had gone !!
Great job Anima 10/10 ð
Surgery ensured I got message
I sent in an anima request and the surgery replied. I didnât get round to checking it but the surgery called me as theyâd noticed I hadnât! What a service!
Good response from my dr surgery neverâŠ
Good response from my dr surgery never waited too long and they are going to follow up my request very happy
I made the request online at 8am and IâŠ
I made the request online at 8am and I had communication that morning. The issue with the medication was resolved by 1pm.
The anima system is fabulous if you areâŠ
The anima system is fabulous if you are able to get a slot. Triaged by a GP seems to action things a lot more efficiently, and without the need to take an appointment with a practitioner. Once all systems are linked and working this is the way forward.
Once made aware of issues/ requests this GP practice is just fabulous.
amima is frustatingly obscure.
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