Patons Insurance レビュヌ 

131
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I am very satisfied with this taxi insurance company. The service is fast, professional, and always helpful whenever I need assistance. The staff are friendly and make the whole process simple and str... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services. She was very courteous,knowledgeable and a pleasure to speak to. She was professional thr... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

All routine. Everything fine. App easy to use. A bit disappointed with the ridiculous rate charged in interest when you pay monthly, and the amount of commission Paton’s are receiving for acting as a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Your Insurance Consultant Ghazala Sana was so helpful and friendly. It was an absolute pleasure speaking to her and she's an asset to your Company. 10 stars from me 😊 1st class service from Patons on... もっず芋る

䌁業が回答したした

䌁業情報

  1. 保険代理店

圓該䌁業による蚘述

As an industry-recognised insurance broker, at Patons Insurance we take our job of protecting your business very seriously. We understand that your business is your livelihood, and we want to make sure that you have the best coverage possible in case an unfortunate incident happens. We use a carefully selected group of UK insurers to find you an insurance policy that meets your needs. If you choose us, we’ll search for reliable cover to give you peace of mind. Our team is highly trained with expert, specialist insurance industry knowledge, meaning they will provide you with an informed and efficient service so you can do your job without stress.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

131件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.6

すべおのレビュヌ

(131)

過去12か月のレビュヌ数: 49ä»¶

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5぀星のうち5の評䟡

Good Staff service

Good service
Good customer service
Professional support service

2026幎6月23日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi,

Thank you for leaving us five stars! I'm glad to hear you were happy with our service.

Have a great day,
Alex @ Patons Insurance

5぀星のうち5の評䟡

They are ready to listen to your


They are ready to listen to your complaints and advice you on the right decision to make.

2026幎6月23日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi,

It's important to us that we listen to any feedback we receive and do what we can to fix the issue so I'm glad that we were able to resolve it for you!

Have a nice day,
Alex @ Patons Insurance

5぀星のうち5の評䟡

Good service

Good service

2026幎6月23日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi,

Thank you for the five stars and for letting us know we did a good job!

Have a nice day,
Alex @ Patons Insurance

5぀星のうち5の評䟡

I am very satisfied with this taxi


I am very satisfied with this taxi insurance company. The service is fast, professional, and always helpful whenever I need assistance. The staff are friendly and make the whole process simple and stress-free. I highly recommend them to any taxi driver looking for reliable and efficient insurance coverage.

2026幎5月25日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi,

Thank you for the glowing review! We pride ourselves on having excellent customer service so it's always nice to hear feedback that its had a positive impact on our customers.

Have a lovely day,
Alex @ Patons Insurance

5぀星のうち5の評䟡

⭐⭐⭐⭐⭐ Excellent Service from Shylank at


⭐⭐⭐⭐⭐ Excellent Service from Shylank at Paton Insurance.

I had a great experience with Paton Insurance. Shylank provided outstanding customer service from start to finish. He made sure we had all the correct documentation in place for our taxis and explained everything clearly throughout the process.
The whole transaction was smooth, straightforward, and stress-free. Paton Insurance were also very competitive on price and were able to beat other quotes we received.
I would highly recommend Paton Insurance, and especially Shylank, to anyone looking for professional, efficient, and reliable taxi insurance services.
Thank you for the excellent service 👌

2026幎6月1日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi, thank you for taking the time to leave us such amazing feedback!

I'm glad to hear that you were happy with the speed and quality of service that Shylank provided.

We appreciate you choosing us for your insurance this year! Have a great day,
Alex @ Patons Insurance

5぀星のうち2の評䟡

after paying over £1300 for Taxi


after paying over £1300 for Taxi insurance i noticed i had missed a non fault when putting in my details in i phoned Patons to tell them i was shocked when they changed me another £61 so to my mind they got paid off the other drivers insurance and then charged me for a non fault

2026幎4月12日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi James,

I can see you’ve left a review previously regarding this issue, different insurers calculate their premium in different ways and whilst a non-fault claim wouldn’t make a difference with some insurers with others it will as they quote based on the total number of claims on a policy and unfortunately, the extra claim made a difference with the insurance company we offered the quotation for.
We try to avoid this happening by informing our customers that they must advise us of every claim regardless of fault before and whilst setting up any policies. If you’d like to discuss this please either call the office or email complaints@patonsinsurance.co.uk

Thanks,
Alex @ Patons Insurance

5぀星のうち5の評䟡

Great price.

Very helpful staff, I got best price than any other company. So far they're the best.

2026幎5月22日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Raja,

Thank you for the amazing review! I'm pleased to hear that we were able to get you a competitive quote for your insurance.

Have a great day,
Freya @ Patons Insurance

5぀星のうち5の評䟡

exelant service

2026幎3月22日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Alexander,

I'm happy to hear that our team provided you with an excellent service. Thank you for choosing Patons for your insurance this year!

Kind regards,
Freya @ Patons Insurance

5぀星のうち5の評䟡

I’ve been with Patons insurance for 20


I’ve been with Patons insurance for 20 years, Excellent service and the office staff are always friendly and helpful when renewing my insurance.

2026幎3月21日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Andrew,

It's amazing to hear that you've been a customer with us for 20 years and continue to be happy with the service we provide!

Thank you for choosing Patons - we really appreciate your loyalty and trust in our services.

Have a great day,
Freya @ Patons Insurance

5぀星のうち5の評䟡

Great Service

App is very accurate and can have access all the documents.

2026幎3月31日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Harvinder,

Thank you for taking the time to leave us a five-star review. It's great to hear that you like our App and find it useful!

Kind regards,
Freya @ Patons Insurance

5぀星のうち5の評䟡

My second year with Patons Insurance

My second year with Patons Insurance, all I can say is they’re first class.

2026幎3月31日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Thanks for the great review, Karl!

I'm pleased to hear that you've renewed your insurance with us this year. We always aim to do the best for our customers so your positive feedback means a lot to us!

Take care,
Freya @ Patons Insurance

5぀星のうち5の評䟡

RELIABLE AND HELPFUL

They are always friendly and helpful. More important than anything they always get the best price for me.

2026幎4月21日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Sue,

Thank you for leaving us a 5-star review! I'm glad to hear that you're happy with our service - we really appreciate your positive feedback.

Have a nice day,
Freya @ Patons Insurance

5぀星のうち3の評䟡

The way i was dealt very bad,not


The way i was dealt very bad,not willing to help although i am customer with them,i wanted to insure a car for short period till i get new,my lack with unpleasent lady who dealt with me

2026幎4月14日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Elorfi,

I’m sorry you’re unhappy with the service you received.

Unfortunately, some insurers will not insure vehicles for a short period, as they may require a lease agreement for a minimum of 12 or 24 months, depending on the insurer.

If you would like me to look into this further, please email us at complaints@patonsinsurance.co.uk.

Kind regards,
Freya @ Patons Insurance

5぀星のうち5の評䟡

Best prices and very good knowledge to find best quotes

Paton insurance company is best in market.very good prices and very helpful staff,i trust only Paton insurance company,

2026幎1月23日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Thanks for the amazing review, Ishfaq! We always aim to find our customers a great deal on their taxi insurance, so your feedback means a lot to us.

Take care,
Freya @ Patons Insurance

5぀星のうち5の評䟡

Very helpful and knowledgeable staff


Very helpful and knowledgeable staff and very competitive insurance cover....been with patons long time

2026幎1月15日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Savdas,

Thanks for the excellent review! I'm pleased to hear that you find our staff helpful and our insurance rates competitive after being a customer with us for a while. We really appreciate your feedback and loyalty to our services!

Have a nice day,
Freya @ Patons Insurance

5぀星のうち5の評䟡

Fast efficient trust worthy

Trust worthy fast quote accurate in pricing

2025幎12月11日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Hi Joseph,

Thanks for the 5-star review! I'm pleased to hear that you're happy with the quote we got for you.

Have a great day,
Freya @ Patons Insurance

5぀星のうち5の評䟡

5* service yet again.

I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services.
She was very courteous,knowledgeable and a pleasure to speak to.
She was professional throughout the conversation and dealt with my questions seamlessly.
Thanks for everything Patons staff in each department.It’s been a pleasure.
Thanks again to Debbie,you’re an asset to company.

2026幎2月11日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Thanks for the amazing review, Stephen!

I'm pleased to hear that Debbie was able to help you with any questions you had. I will pass your feedback on, as I'm sure she will appreciate it!

Thank you for being a loyal customer with us - we wish you all the best for the future.

Take care,
Freya @ Patons Insurance

5぀星のうち5の評䟡

Great service

Great service

2025幎12月9日
自発的なレビュヌ
Patons Insurance ロゎ

Patons Insurance からの回答

Thanks for taking the time to leave us a 5-star review! I'm glad to hear that our team provided a great service.

Have a nice day,
Freya @ Patons Insurance

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