Pense レビュー 

368
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

All the staff from start to finish have been excellent. From Russell with our first enquiry to Liv keeping us up to date with progress and Ben for his thorough and detailed knowledge to providing a fa... もっと見る

5つ星のうち5の評価

I can’t recommend them enough. Right from the start, they listened carefully to my requirements and acted upon them promptly. There was absolutely no pressure from the sales staff to use their se... もっと見る

5つ星のうち5の評価

Ross Taylor helped me through every step of my annuity journey without any pressure to move too quickly. He helped me make the right choice for my needs after several really helpful discussions. He al... もっと見る

5つ星のうち5の評価

Received good advice from James Allott on which Pension Policy to choose. Once we had gone with the policy we wanted Heidi Williams and Liv Carey were excellent on keeping us updated on the progress... もっと見る


連絡先

4.9

優良

TrustScore 5段階評価の5

368件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(368)

過去12か月のレビュー数: 192件

レビューを書く
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5つ星のうち5の評価

Quick smooth process

The whole Pense team were very efficient.

I was very happy through out the smooth quick process.

If anyone was on holiday someone else picked up the messaging seamlessly.

I would not hesitate in recommending them

2026年1月26日
自発的なレビュー
5つ星のうち5の評価

Pension Annuity

Used Pense twice now for both the small pensions I have. Kirk was excellent and explained everything so even i could understand.
Both went very smoothly with no hiccups in double quick time too.
I wouldn't hesitate to recommend Pense. All the staff are incredibly efficient and kept me informed
weekly throughout the process.
All in all excellent service, I would highly recommend.

2026年1月12日
自発的なレビュー
5つ星のうち1の評価

Another con trying to get your details…

Another con trying to get your details whilst pretending offer free advice

2026年2月24日
自発的なレビュー
Pense ロゴ

Pense からの回答

Thank you for your review.

We take feedback extremely seriously, however we have been unable to identify any interaction with a customer matching the details described here.

Pense is an FCA regulated financial advice firm and we maintain full records of all enquiries, calls and advice conversations. After reviewing our records we have not been able to locate any enquiry or interaction that corresponds with this review.

For clarity, we do not charge customers simply for making an enquiry or discussing their options. A fee is only payable if a customer chooses to proceed with a formal recommendation, and all charges are clearly explained and agreed upfront before any advice is provided.

We have asked Trustpilot to contact the reviewer so that they can provide further information and allow us to investigate properly, however we have not yet received any details that enable us to verify the experience described.

We are proud of the transparent and competitive charging structure we offer and would encourage anyone considering our service to review the feedback from other customers who have used Pense.

If the reviewer has genuinely interacted with us, we would welcome the opportunity to investigate and resolve any concerns directly.

5つ星のうち5の評価

Friendly knowledgeable team and professional service

Friendly knowledgeable team that offer a professional service. Initial consultation was friendly and helpful, reviewing my options and agreeing the way forward. They were then able to secure an annuity quote above my expectations and then followed through getting the policy in place and the funds transfer in in a very professional and timely manner. Regular updates on progress all the way through and very happy with the end result.

2026年2月17日
自発的なレビュー
5つ星のうち5の評価

Pense is the way to go.

Since I started dealing with Pense arranging my Annuity policy, I have found the team very capable and fairly quick at dealing with any issues that arose. The girls Chloe,Amber, Lauren and Liv have all been very helpful and kept in contact regularly with me during the transfer process. I would highly recommend Pense to sort your pension out

2026年2月16日
自発的なレビュー
5つ星のうち5の評価

Great Experience.

Pense was recommended to me and I'm so glad they were, Ross talked me through the whole process in detail and made sure i understood everything. His telephone manner is excellent and made me feel relaxed and confident that i was doing the right thing. Moving my life savings was a huge thing for me but Ross made it easy and worry free. It's also good to know that he is there at the end of the phone if i need him.
I would also like to thank Lauren too for confirming that everything is in order and ensuring that i am happy with the service they have provided. I highly recommend, they are a great team.
Andy Fifield.

2026年1月23日
自発的なレビュー
5つ星のうち5の評価

Not rushed into committing

As someone very new to pensions and completely bamboozled by what was available, the guidance, knowledge and support from both financial advisors Ross and Kirk, and great follow up and attention from Amber and Lauren was exemplary. The detailed choices were carefully explained (and more than once!) I did not feel rushed and I was not pushed into anything I did not understand. Pense certainly made something that I was dreading starting much smoother than I imagined, and I would highly recommend (in fact I already have!)

2025年11月24日
自発的なレビュー
5つ星のうち5の評価

A very Pleasant experience dealing with Pense

When dealing with Pense they were very professional and the advice they gave was very good at no point did i ever feel pressured into making a decision. Pense were dealing with my pension company who were taking so long in getting the information to Pense. They kept me updated regularly on why it was going so slow. Once all the money had changed hands and i thought all was done i got an email from Pense saying that they had raised a complaint about how slow it went and my Pension provider said they would send me £100 in way of a compensation. I thought that was very god as i never asked them to do this. I would use Pense again and i would recommend them to any body

2026年1月12日
自発的なレビュー
5つ星のうち5の評価

Pense were a great company to work…

Pense were a great company to work with. They communicate extremely well. Almost daily communication with their admin team. I did experience issues with some of my pension companies and they were great in helping with advice and guidance on how to deal with them. Their advisers speak in a language anyone would understand. I highly recommend Pense

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

Annuity

I found James, Lauren, Chloe and Katie very professional, experienced and friendly.
The whole process went very well and I was particularly grateful for the regular updates Lauren gave.
I would highly recommend this service - great value for money.

Stanley Bolden

2026年1月20日
自発的なレビュー
5つ星のうち5の評価

Excellent service!

I was very happy with the service that I received from Pense, from start to finish they provided me with a very professional service, in setting up my annuity. My advisor Kirk and the admin team were a pleasure to deal with, making the transition from my pension as smooth as possible.

2026年1月14日
自発的なレビュー
5つ星のうち5の評価

Efficiency

My account manager and all staff I have been in contact with at Pense, have been efficient and professional. I was kept informed at each stage of the process.

2025年10月20日
5つ星のうち5の評価

Penske explained the process really…

Penske explained the process really well, and sent all the paperwork for me to fill out really quickly. While the paperwork was being processed they kept me well informed, and answered any questions I had in a timely and thorough manner. Once my pension was paid out they made sure all the paperwork was delivered to me. I can’t recommend them enough.

2025年12月5日
自発的なレビュー
5つ星のうち5の評価

second time used still great.

Second time used, process made easy , kept up to date of all progress, simple and easy to get through, would definitely recommend , thanks to russell, lauren and all i dealt with through the process.

2026年1月9日
自発的なレビュー

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