Travel Counsellors - Becoming a Franchisee レビュー 

358
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TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

I recently joined Travel Counsellors and have had such a positive onboarding experience. From my very first conversation with Julia, I felt completely supported. She guided me through each stage of... もっと見る

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5つ星のうち5の評価

The experience of setting up a franchise and the subsequent training has been amazing. Julia has assisted me along the way from my initial enquiry. At no point have I felt pressured, she has answered... もっと見る

企業が回答しました

5つ星のうち5の評価

Ashley was amazing, knowledgeable, easy to talk to, organised, responsive. Never did I feel alone with my thoughts or questions. The whole process regarding Technology was superb, well organised and m... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole journey in setting up my own business with Travel Counsellors has been so smooth. It has always been my ambition to have my own travel business and the everyone at Travel Counsellors has... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Putting people at the heart of everything we do, we provide entrepreneurs with the tools, technology and support to build flourishing travel businesses as part of a company that truly cares. Unlock a future of unlimited earnings, a better work/life balance and a career you’ll love, by starting your own travel business. Whatever your experience in travel, or indeed outside of it, with your commitment and motivation, and our continued support and investment in all aspects of your business, with Travel Counsellors it’s truly an award-winning partnership.

Who are Travel Counsellors?

当該企業による記述

Travel Counsellors is a global travel business with customer care in our DNA.
We empower brilliant people with a passion for travel to run their own travel businesses, taking care of the travel arrangements of more than 450,000 customers each year. 97% of our franchise holders say they love being part of Travel Counsellors, and 96% of our customers say they would recommend us.

連絡先

5.0

優良

TrustScore 5段階評価の5

358件のレビュー

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5.0

すべてのレビュー

(358)

過去12か月のレビュー数: 47件

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5つ星のうち5の評価

Training at Travel Counsellors - World Class

I was a Travel Counsellor before (between 2002-2020) , but, Wow ....how the Training, modules, exercises and development has moved on . I have worked for the biggest and so called best other companies within the travel industry ,(the great and good that claim their inductions are superb with their training set up ) but sorry this is nothing BUT world class at Travel Counsellors , the amount of knowledge , help and how to"s is beyond any other company could dream of , from the moment you are greeted on the phone to going live , you could train in 2 weeks or 2 months its up to you and your pace and what you want to know , you can train whilst running your business after 2 weeks or do all your training first and then start to trade , but honestly any question you could ever think of, has already been thought through by Travel Counsellors head office and is within the support
All in plain travel understanding with lots of videos and how to"s , no hard to understand modules at all , but even if you do get stuck you have lots of happy faces from support at Head office , all very helpful and friendly too, honestly and I am only just re starting now , I don't see any reason for you not to be a success here with their support , willingness and training

2025年6月23日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for your amazing feed back and it’s so lovely to have you back within the TC family

5つ星のうち5の評価

First Rate Experience

Experience has been first rate from systems to training to the overall sense of being welcomed to the team. First rate!

2025年6月23日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for taking the time to let us know how welcome you feel - we are delighted to have you with us !

5つ星のうち5の評価

An incredible experience from enquiry to launch and beyond!

From the moment I sent my tentative enquiry, Julia made me feel at ease. She was incredibly friendly, supportive, and patient, answering all my questions and giving me the confidence to believe I could really do this. We had an online meeting where she explained everything clearly, and when I visited head office, she gave me the warmest welcome, showed me around, and introduced me to the team. That personal touch meant so much.

The onboarding training with Dawn was fantastic, so well organised, informative, and encouraging. Dawn could not have done more to help. By the time I reached launch day, I felt excited and fully supported. When my business went live, the whole team joined an online call to raise a glass to my success, a moment I will never forget.

The support has only continued from there. My mentor Daniel is fabulous, and the weekly check-ins from the Relationship Management team are so helpful. There are so many people you can turn to, not least other Travel Counsellors, who constantly go above and beyond to help each other.

If you are in any doubt about taking the plunge, know this: you will never be alone. Travel Counsellors is a community full of kind, capable people who truly want to see you succeed.

2025年5月19日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you so much for your lovely review Sue we are so glad you chose TC and wish you every success with your new business

5つ星のうち5の評価

A wonderful Journey made up of wonderful people

The whole experience has been incredible. Sue Law introduced me to the world of travel counsellors and was so open and transparent, yet informative and professional, I really appreciate how she took the time to answer all my questions and worries.
Dawn Bould was a fantastic trainer, always a phone call away, approachable, always felt like you could ask anything but was still brilliant at giving us the information straight and helping us grow close as a team.
Kristina Seed was our trainer briefly as well and she was fantastic.
Overall a really positive experience both physically and mentally and definitely made me feel like I made the right choice in taking the leap of faith

2025年5月26日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your review Jacob, we are delighted you have joined Travel Counsellors and looking forward to seeing your business flourish.

5つ星のうち5の評価

Amazing induction!

The trainer Dawn was informative, helpful and supportive. The travel counsellors leisure booking contest is broad and well structured. The overall experience of the business, the model and the commitment and care for the people is something I’ve never witnessed before in 35 yrs in corporate work. This company does walk the talk! They care more and it is, indeed, personal!

2025年5月26日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

We are delighted you have joined the business and looking forward to seeing your franchise flourish.

5つ星のうち5の評価

Travel Counsellors you can trust!

Katie Bennett was so helpful right from the very start of my celebration holiday with the family. She organised everything for me, and nothing was too much trouble in sorting out the needs of 15 members of the family. I know she will be there for me right up to the sailing of our cruise to Amsterdam and Bruges, next April. I can’t wait, and booking was all made so easy with Katie’s thorough checks on our needs. I would recommend!

2025年6月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

We're happy to hear that the planning of your family celebration was made easy. It's wonderful to know that the arrangements met your family's needs. We appreciate your recommendation and hope you enjoy your holiday!

5つ星のうち5の評価

The franchise team has been wonderful…

The franchise team has been wonderful throughout the process from providing all the necessary support and guidance. Always happy to help and answer any questions. A huge shout to Julia and Kristina whom have made this journey so easy! Thank-you.

2025年6月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you so much for your lovely feedback Victoria we really appreciate it and wish you every success for the future

5つ星のうち5の評価

Everyone has been extremely friendly

Everyone has been extremely friendly, helpful and knowledgeable. Special shout out to Dawn, our trainer, who brings a happy and cheerful vibe each day. Very excited to be on this exciting new journey. Thank you for having me!

2025年5月26日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks Karen for your lovely review. We are super excited to have you onboard with your great wealth of travel industry experience and knowledge. Regards Cathy

5つ星のうち5の評価

Excellent experience

I would like to thank Julia Speed for her unwavering support before and during my induction period with Travel Counsellors. No question was too small or too trivial. Also would like to thank Kristina Seed for her enthusiasm and patience during our training period. It made the experience very enjoyable. Thank you both.

2025年5月29日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words Andy, we are so glad you have joined the TC family!

5つ星のうち3の評価

Self led learning

Online learning is self led e learning with some daily interaction with a trainer. This may not be suitable for everyone. I have given feedback to TC about varying styles of learning and they have taken my feedback onboard which is greatly appreciated.

2025年5月5日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

We appreciate your feedback and we're sorry to hear the online learning format didn't quite meet your expectations. We’ve made some improvements to accessibility to support different learning syles.

Thanks again for your input, it really helps us keep improving

Best regards Matt

5つ星のうち5の評価

10/10 experience

I can’t praise Julia Speed and the team enough for how they handled the introduction/onboarding process. Julia was extremely friendly and transparent during our initial phone call and I was further blown away by how welcoming Julia, Matt Harding, Sue Law etc. were during a discovery day. There was no hard sell and everyone was extremely generous with their time. From then on, I have felt completely supported and welcomed throughout the entire onboarding process. The induction training with Dawn Bould was very comprehensive and again Dawn and the wider team have been supportive throughout. Julia has kept in touch regularly and Matt and Julia have both reached out to celebrate early wins. Nothing has been too much trouble and I can’t fault the process.

2025年3月31日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for the lovely review Beth - wishing you all the best in your journey with us. Best regards Julia

5つ星のうち5の評価

What a fantastic experience

What a fantastic experience the training course was amazing. I went to Venus in Manchester to meet Julia Speed she made me feel so welcome thank you Julia for all the help and support you have given me.
Kerry and Kristina are so lovely when they was doing the training course they was so helpful and made the training experience amazing. Even now when there is a question they are always around to help.
I am so happy with my Mentor Julie Tebay again always around to help me thank you Julie. I feel like we are one big family in the community, all the lovely people I have met on the training course and also other Travel Counsellors I have met will be friends forever. Thank you again to Julia Speed, Kerry W, Kristina Seed and Julie Tebay and all my lovely Team I was on the training course with thank you for all the support.
I have had the best experience and going forward I am 100% glad I have joined Travel Counsellors.
Kind Regards
Lorraine Sawyer x

2025年3月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your lovely words Lorraine we are so glad you have enjoyed your experience so far and we wish you every success with your new business

5つ星のうち5の評価

Amazing opportunity

Changing career is a massive decision. Right from initial contact Travel Counsellors we're so transparent and supportive. No hard sell at all and lots of time to understand the business with no pressure at all. I am currently coming to the end of my training which has been fantastic and I am really excited to begin my journey with the continued support from a fantastic organisation.

2025年3月24日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words, it was a pleasure to be part of your journey in starting with Travel Counsellors, we are delighted you have joined us and wishing you every success with your franchise.

5つ星のうち5の評価

Unwavering support throughout

Despite already having good knowledge on the TC community, Julia made sure I had an unwavering level of support throughout my decision making journey. Whether the questions were surrounding the business model, logistics of being self-employed or anything else which came to mind, Julia did not hesitate to find the answer to my question, and made me feel very supported. This really is a company where you're made to feel like an individual on your own unique journey.

2025年3月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your lovely review Meg, so glad you are enjoying the TC journey so far, best of luck for the future!

5つ星のうち5の評価

Becoming a Franchisee

From my initial phone call with Julia Speed, meeting her at a discovery day and at HQ, everything has been made very easy with no pressure to sign up. The two weeks training with Kerry and Kristina was very well run, they were always there with support with smiles on their faces. I am now three weeks post course and finding my own way. I have a great mentor to assist me and the rest of my onboarding group are always there to answer any questions. There is still a lot to learn but it is going to be worth it, with the great backing of Travel Counsellors.

2025年3月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your lovely review Bernie, we wish you every success with your new business!

5つ星のうち5の評価

Fantastic response from Sue Law

Fantastic response from Sue Law when I initially contacted TC re a franchise. She answered all my questions and was available at a time to suit me. She was very knowledgable and talked me through the process of getting started. Thank you Sue,

2025年3月24日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your lovely review Megan - wishing you all the success in your new venture.

5つ星のうち5の評価

Fantastic company to work with

Fantastic company to work with. The training is amazing and informative. Best decision of my life!

2025年4月3日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for your lovely review Milan- we are excited to see you business flourish with us!

5つ星のうち5の評価

Superb experience from the very start.

I'd looked at various travel companies when considering starting my own travel business, but I was always drawn back to Travel Counsellors due to the complete professionalism I experienced from when I first enquired and spoke on numerous occasions with Cathy, to being invited to Head Office to discuss further. The onboarding and ongoing training I received and continue to receive is second to none, I always have an opportunity to learn and upskill, the support is superb, along with the true feeling of community. I might work alone, but I never feel alone.

2025年2月3日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for your kind words Julie, you've had a great start and lovely to see you on the coffee mornings. Cathy

5つ星のうち5の評価

First class set up and training

Joining TC was a breeze. I was introduced to Julia Speed who invited me to HQ for a tour once we’d had some initial conversations around my expectations and experience. I think I drilled her with questions for around 4 hours! This was way longer than most office visits but I left with a firm belief that TC was the right franchise for me. The TC training is very well presented. I expected a class room environment, which was the case every morning but the majority of the course is through online modules where you can work through at your own pace. This allows you to absorb information in a way that suits you as an individual. The training teams experience ensures that no one gets too far ahead and no one is ever left too far behind. The content is extremely educational and interesting which makes the course enjoyable. I sometimes worked a couple of hours longer on an evening to practice a bit more on what I was learning but this was just a personal preference, there is no actual need to work any longer than is already designated. Ben & Dawn were attentive and patient with all trainees and calmly answered questions that they’ve heard a million times as if it was the first time they’d heard it. I thoroughly enjoyed the whole 2 week experience and was delighted to see that the training continues but within my own time frames to complete modules.
Congratulations and thank you to everyone that has helped me start my TC journey.

2025年3月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you so much for your detailed review Craig, so glad you have enjoyed your experience so far, best of luck with your new business!

5つ星のうち5の評価

So far so good!

From the very first conversation I had with Julia and the two week intensive training course with Kristina and Kerry I have been made to feel very welcome and supported. Very happy with my decision to become a TC! There's a lot to learn but the training is detailed and well thought out.

2025年3月10日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you Sian for your kind words we really appreciate it :)

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