Peoples Ford レビュー 

Can’t thank Keith enough at the Bootle store so helpful nothing was too much, Great service all round highly recommend thanks again :)

I would like to thank Zafar Muhammed for his time and effort while helping our family sort out a vehicle. He was a massive help and kept us in the loop with regards to the delivery or any delays. Thanks again, Zafar.

My car was in Peoples in Bootle but they aren’t on here to review.
I did speak to the call centre who were based in Edinburgh and both the staff in the call centre and the staff in Bootle were excellent.
The work was carried out to a high standard and I couldn’t be happier after having a bad experience elsewhere.

I inquired on line for a Ford Kuga ST Line X PHEV (new) that all of the Peoples Ford branches were advertising (same car??) at Falkirk Branch. Someone phoned me the next day but I couldn’t take the call as I was driving. I called them back to say I would like to buy the car. The Salesman appeared to know nothing about it despite the advert saying “available now”. He said he would go and look for it and he would call me back. He never called me back. I don’t believe the car even existed as he was offering to order me one. Unbelievable in times such as these that a Car Dealer can’t be bothered to sell you a car that you want to buy. Peoples Ford either need to get their act together or that Salesmen needs training. Probably both.

I was dealing with Jason Ritchie (Livingston) and when I said I know what I was looking for and paid a deposit on the vechile and didn't want all the sales jargon he mistook this for for dropping all basic customer service 3 times he used profanity in his conversation as if he was 1 of my mates..no I'm a customer and language in sales should never involve Profanity. Paid the deposit on the 15th and when the finance he offered came in £50 more per month and higher Apr 6% more than ARNOLD CLARK I cancelled the transaction and deposit wasn't returned until 1st December. There web site says "We don’t match prices. We beat them" FALSE

Stephen Veale at Peoples Ford Edinburgh helped us in purchasing a Mustang Mach1. We were delighted with his prompt customer service and his communication throughout the whole experience. We are extremely happy with our purchase and thanks to Stephen for his great customer service throughout! Will definitely purchase another vehicle from Stephen when the time comes.

Hi went for my new car yesterday zafar Muhammed and brillant with us thank you

Just bought a Ford Edge from Peoples in Livingston and could not be happier with the deal that I got and the top class service from Sarah and Gordon. The buying experience was so professional and left me feeling that even if I had an issue, and I don't expect that i will, it would be handled with true customer service at the heart of the solution. The dealership was 100 miles away but would I do it again? You're 100% right that I would.

Went to look for a new ford fiesta st 3 but a 18 month waiting list but george found a brand new one for me a great price and a even better price fory trade in couldn't be happier would definitely deal with him again a true gentleman went way out his way to find the impossible car to find but he did it 5 star plus all the way many thanks Keith and Heather 😁

I just want to say how smooth our experience was at People's Ford, Speke, Liverpool. Zafar Muhammed couldn't do enough for us. He was so helpful and friendly; he took the time to advise us on our purchase and to set up the Ford Pass afterwards. We cant recommend him as an employee enough

My pleasure to write a review saying how happy I am with the service at People's Ford, Edinburgh. I am not an impulse buyer to the point of being a bit tight when parting with a wad of cash. But I have twice bought a Ford car there in the past three years. For a start I have never had a problem with the newer make of Fords. Reliable, good to drive, and it doesn't break the bank to service them and if a part goes. It's becoming a standing joke now that when I take my Ford in for a service in Edinburgh, I end up bumping into salesman George McBlaine, chewing the fat, and buying a new car off him. The trick, I think, is he never tries to push it, but is a good listener and picks up what you are interested in or may be looking out for, then facilitates this with courtesy, friendliness and diligence. I would recommend them/him every time and am very pleased with my latest purchase, a new Puma hybrid that is getting me 80mpg. If it helps save the planet, so much the better...

After nearly half a century of motoring I bought my first Ford car in March 2022. It recently developed a knocking noise from the near side front wheel so I booked it into Peoples Ford Edinburgh to have it investigated and repaired. Right from the off the experience was good. The booking service was friendly and efficient. The lady who served me in service reception was likewise. They fixed the issue, did some outstanding recall work, and are arranging a follow-up visit to pick up one issue they couldn’t do today due to needing advice from Ford. The loan car process worked well, as did the pick-up this afternoon. All just as it should have been and as a result I feel this dealer is really going to look after me and my car. Thank you, Peoples Ford Edinburgh.

Peoples Ford Livingston Service Department are absolute gems! My cars been in multiple times with errors created by a dealership down in Oxford who have mis-sold me a car and Nikkie and the techs have been bang on with me each and every time. Although the part I'm awaiting on for my car is taking longer than I'd hope(no fault of livingston), Nikkie has done an amazing job in keeping me updated and has been spot on and friendly even with the amount of times I've phoned.

We've been customers of Peoples Livingston for over 20 years. We recently took delivery of the next in line of a large number of vehicles we have bought from them over that time - a Ford Kuga ST-Line X PHEV.
Gordon always looks after us and gave great advice and support when we were looking to upgrade our Kuga Titanium to the new vehicle. We got to test drive a car exactly like the one we went for and to quiz him over the benefits of the PHEV version compared to the petrol or diesel options otherwise available. From us ordering the car through to delivery, he kept us in the loop and made the process completely stress free.

Visited Peoples Ford Speke to get a mobility car and managed to speak with a nice guy named Zafar.

I didn't feel under any pressure or obligation to get a car from him, he simply went through the best options and helped me find a car that I liked and that suited my needs.

There is a long wait for cars at the minute, but Zafar was great and managed to find me a cancellation on the car I had highlighted as my main preference. It wasn't the colour I wanted, but it ticked every other box.

Zafar called me when the car was delivered and I was pleasantly surprised as I actually preferred the storm grey colour over the magnetic one I had originally requested.

Overall, it was a superb, easy experience and I'll be going straight back to Zafar the next time I need a car. Thanks!

Peoples Ford Bootle accepted my car from the AA recovery vehicle on 20.01.2022. I’m told they said they would ring me the following morning. This, of course, did not happen.
I visited the premises on Sat 22.01.2022. I was told my car was in a queue of recovered vehicles & would be looked at on the following Tuesday or Wednesday. The lady went to get my coat from the car, but had to search for it, as it was in the front car park, not in the parts & mot area.
I heard nothing more. The following Friday I rang &;got the switchboard in Scotland. They said the garage would ring me back, but his didn’t happen.
By Monday 31.01.2022 they’d had my car for 11 days. I rang the switchboard again. This time I did get a call back, from a technician. He said he was working on it as we spoke & would ring me with the outcome later in the day. This he failed to do. I rang the switch, who left a message. I rang them again this morning (Day 12) & here I am again waiting for a call or email.
This company has been a blight on my existence for the past 12 years. I have spent hundreds if not thousands with them. They never have a courtesy car available & are 100% unreliable.

Tracy went above and beyond to assist me. Excellent service

Always good service from Ryan and Gordon at Livingston I’ve bought three or four fast fords from them over the last three years and loved them all especially my latest focus rs purchase.

Yesterday went in to the branch in Sighthill Edinburgh, only to have a wee look for an upgrade from my Fiesta. It was 3pm when I saw a focus which caught my eye. Went to speak to Stephen who came and spoke with me about the car. Stephen was excellent, offered everything I needed to know. He didn’t try to push it in my face or try to over sell products or add extras on without saying. I left with my new focus by 5:30pm. Such great service from People’s Ford Edinburgh.

Even the rest of the staff (Valeter) who helped get the car ready for me to take away. The valeter stayed longer just to get it looking clean for me. That’s epic Customer Service,

Thank you Stephen at Peoples Ford Edinburgh.

I would like to thank Ryan McTaggart ( Peoples Livingston ) for helping me select my latest new car “Ford Focus Active edition MHEV”, Ryan arranged everything from start to finish from locating the car arranging 0% PCP finance, Ryan also helped me arrange for 3 days drive-away free insurance,I can’t thank Ryan and the team at Livingston enough for a very pleasant buying experience 5***** service.
I’ve been buying new and used cars from Peoples Ford for over 30 years and I wouldn’t think of going anywhere else.
Well done.