Peora Jewelry レビュー 

132
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Why can I only leave 5 stars when they deserve 10 at least. I purchased an Alexandrite necklace and it is stunningly beautiful. Bright red in ultraviolet light. A true beauty. Even more beautiful tha... もっと見る

5つ星のうち5の評価

I looked at many different options for a lovely graduation gift. Just kept coming back to the Peora pendant. Though having some concern about placing an order "sight unseen" Peora not only delivered a... もっと見る

企業が回答しました

5つ星のうち5の評価

I have several pieces of jewelry from Peora. Recently I ordered white opal earrings and necklace. They were shipped quickly and arrived in perfect condition. I will pass these jewelry pieces along to... もっと見る

企業が回答しました

5つ星のうち5の評価

This was my first purchase from this store, and I couldn’t be happier! I ordered small lab-created sapphire stud earrings, and they absolutely exceeded my expectations. The color is deep and vibrant,... もっと見る

企業情報

  1. 宝石店

当該企業による記述

Welcome to Peora Where color speaks the language of fine jewelry. Established in 1998 and based in the vibrant city of Los Angeles, USA, we specialize in crafting exquisite 14K Gold and Silver pieces that turn everyday moments into extraordinary memories. Discover the perfect gift for anniversaries, birthdays, and milestones with our stunning collection of gemstone and birthstone pendants, necklaces, earrings, and bracelets. Each piece is meticulously designed to celebrate life's special occasions with elegance and style. Experience the Peora difference with gemstones that exceed expectations. It's not just any gemstone; it's a gemstone with Peora quality and standards. Our commitment ensures customers have confidence knowing that each stone is superior and best-in-class. Enjoy free shipping on all orders. With over two decades of expertise, we invite you to explore our curated selection and elevate your every day with timeless beauty and craftsmanship. Join us on this journey where every piece tells a story and every moment shines brighter with Peora.


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4.1

ほぼ満足

TrustScore 5段階評価の4

132件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 50%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(132)

過去12か月のレビュー数: 20

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very nice products.

2024年7月12日
Peora Jewelry ロゴ

Peora Jewelry からの回答

Hi Susan,

Thank you for your kind words! We’re thrilled to hear that you find our products very nice.

We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち5の評価

Beautiful ring

Lovely ring, received exactly what I expected. Getting lots of compliments.

2024年7月26日
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Tara,

Thank you for your wonderful feedback! We’re delighted to hear that the ring met your expectations and that you’re receiving lots of compliments.

We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち5の評価

Nice

Nice, perfect my wife bought herself a sapphire ring and the earrings were a perfect match

2024年7月15日
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Ken,

Thank you for your feedback! We’re delighted to hear that the earrings were a perfect match for the sapphire ring your wife purchased.

We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち5の評価

Beautiful ring

Beautiful ring, fast delivery i am very pleased ;)

2024年7月9日
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Kerri,

Thank you for your feedback! We’re delighted to hear that you love the ring and were pleased with the fast delivery.

We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち5の評価
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Conelius,

Thank you for sharing! We’re thrilled to hear that your wife loves her wedding ring set.

If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち5の評価

As ordered

Ordered. It shipped. It arrived as scheduled. And it made her happy.

2024年7月11日
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Patrick,

Thank you for your feedback! We’re delighted to hear that your order was shipped and arrived as scheduled, and that it made her happy. Customer satisfaction is very important to us, and we’re glad we could meet your expectations.

We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち5の評価

Amazing photos of the products and…

Amazing photos of the products and great prices. The selection is great! I will certainly be back again and again.

2024年7月18日
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Bman,

Thank you for your fantastic feedback! We’re thrilled to hear that you love our product photos, great prices, and selection. We’re excited to have you back again soon!

Best regards,
The Peora Team

5つ星のうち5の評価

Peora was quick to ship

Peora was quick to ship. I received my order within a week. The quality of the alexandrite gem was great. It had a nice purple hue that turned slightly turquoise green in the sunlight. Great gem piece for the price.

2024年7月2日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Jessica,

Thank you for your wonderful feedback! We’re pleased to hear that your order was shipped quickly and that you received it within a week. We’re also delighted that you’re satisfied with the quality of the alexandrite gem and its stunning color change.

It’s our goal to meet and exceed customer satisfaction, and we’re glad we could do that for you. We look forward to serving you again!

Best regards,
The Peora Team

5つ星のうち1の評価

Extremely disappointed

Extremely disappointed. Paid $25 extra to get the gift here by the second day. Was told they can’t get it here in a weekend. THEN, I was told that if I pay $37 in addition to what I’d already paid for early delivery, they could have it to me by tomorrow, which is a Saturday. I won’t ever order from Peora and will warn others of their dishonest and shady practices.

2024年5月30日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Hi Meg. We are sorry this did not work out for you. Our Shipping is simple, and as in the page, UPS delivery excludes weekend deliveries. Saturday deliveries have a different fee. We offered a Saturday delivery which you have declined.

5つ星のうち1の評価

Third party seller on amazon prime

Third party seller on amazon prime. Delivered day after Thanksgiving and left in the mailbox at 7:49pm! Amazon keep ping pong between me and this Aholes seller. Many emails was not responded. Try chat and it's a freaking joke. Amazon, you should NOT use this seller for the description on your website is WRONG.It's from damn India and no phone number to call. Peora, keep my money and have big Mac meals on me. I will report you for sending usps and left in the mailbox at late day after Thanksgiving! 😡 😡 😡
Minus 0 if there is an option you fraud!!!

Reply to your response.
Contact Amazon, they messages you but apparently you are not capable of comprehend nor understanding Amazon messages. Did I mention that chat via your website stated "we are closed on weekend!" So WHAT NOW?!

2023年11月22日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

We are based in California, USA. This customer ordered from Amazon and Amazon has never contacted us regarding any order issues. She received her Amazon order 3 days BEFORE the promised date.

5つ星のうち1の評価

Beware Peora online jewelry store

I ordered and received a 2.5ct 3-stone moissanite emerald-cut ring from Peora, which also came with a matching wedding band. I paid $250.73. It was a beautiful ring, but upon trying it on I realized that a 2.5 carat ring just looks too big on my hand. So I *carefully* re-packaged the rings, taking special care not to disturb the tag on the ring, because they warned that if the tag was removed that I could not return it.
I then asked to return the ring and get a refund. I was told sure, I could return the ring, and they gave me a return authorization number. I shipped it back via UPS, and made sure it was insured and trackable; it cost me $18 to ship the ring back.
They received the package, and then emailed me and told me that the ring I had returned “was not theirs.” Huh?? What are they talking about? I boxed up the SAME ring I had *just* unpackaged and tried on! They were trying to gaslight me telling me that I had sent them a cubic zirconia ring back to them, not the moissanite ring that they had shipped to me. What?!! What kind of scam are they trying to pull, I thought? I sent them back *the* same ring they sent to me. And to avoid refunding my money, they accused me of sending back a cheaper ring than they had sent me. I was floored. I had never experienced this before. I told them they were engaging in fraudulent behavior by trying to pull this on me, and that I was going to report them.
They said that I was the one engaging in fraud (!) but that they would refund my money. While they did refund my money, the whole debacle ended up costing me $18 and whole lot of stress and mental anguish. I will NEVER buy anything from them again, and I encourage you not to.
If you do, expect not to be able to return an item, because they will resort to any amount of deceit to try to avoid refunding your money. Avoid these people.

2023年1月30日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Christine,

We’re truly sorry to hear about your experience and understand your frustration. This situation does not reflect the high standards we strive to uphold, and we regret the inconvenience and stress it caused you.

It’s our goal to ensure complete customer satisfaction, and we take feedback like yours very seriously. We would like to investigate this further to understand what went wrong and prevent similar issues in the future.

Please contact us directly at care@peora.com with any additional details or concerns. We appreciate the opportunity to address this and make things right.

Thank you for your feedback.

Best regards,
The Peora Team

5つ星のうち5の評価

Nice products and great customer service

I am surprised by some of the negative reviews I have read. I have purchased multiple products from Peora directly and several via Amazon as well. The vast majority of my purchases have been gorgeous and I wear them quite frequently.

The couple of times that I wasn't thrilled they have made it right with zero hassle going above and beyond to keep me as a customer.

I recommend Peora for both their lovely lab created beauties and their customer service.

2022年11月1日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Corrigan,

Thank you for your thoughtful feedback! We’re delighted to hear that you’ve had a positive experience. It’s wonderful to know that our jewelry has been a favorite and that we’ve been able to address any issues smoothly.

Your recommendation means a lot to us, and we’re grateful for your continued support. If you ever need any assistance or have further feedback, please don’t hesitate to reach out.

Best regards,
The Peora Team

5つ星のうち1の評価

Do NOT buy from these thieves

Do NOT buy from these thieves. Bought a ring that did not fit. Too big. Wore about an hour. Kept wanting to slide off and spinning around on my finger. Tried to return. but was denied because of "scratches". Charged me the price of the ring for the restocking fee. I even paid to return the ring. Now they will not even give me the ring back. Spread the word. I am!

2021年5月25日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear John,

We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide, and we want to address your concerns.

Please contact us directly at care@peora.com with your order details so we can investigate this further. We’re committed to resolving any issues and ensuring customer satisfaction.

Thank you for bringing this to our attention.

Best regards,
The Peora Team

5つ星のうち1の評価

I ordered a necklace for my daughter's…

I ordered a necklace for my daughter's birthday. I usually have no issues with buying from Amazon. However this was ordered 2 months ago. The tracking number shows package hasn't left Los Angeles California since March 16th. I've inquired many times with no response from the seller. My daughter's birthday is today. I contacted Amazon for a refund due to not receiving the necklace. I'm always told if I haven't heard anything by a further date out to come back for a refund. They still have my money & I have nothing. The reviews on Amazon rave how beautiful & happy the customers are with their purchase. I tried writing a review. I was sent an email from Amazon my review couldn't be published. It goes against community standards & had vulgarity. I used NO vulgar language in the review. I have to spend even more money for my daughter to have a birthday gift today. In the future I will go online to see reviews on companies/products.

2021年4月29日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Karen,

We’re very sorry to hear about the issues with your order. Since this purchase was made through Amazon, we recommend contacting Amazon's customer service directly for the quickest resolution.

Please rest assured that we have raised this issue with the Amazon team to help resolve it.

If there’s anything else we can assist with, feel free to reach out to us at care@peora.com.

Best regards,
The Peora Team

5つ星のうち1の評価

Do not order from Peora Jewelry

We ordered earrings from Peora five weeks before Valentine’s Day via Amazon.
We kept checking on the status and when it was four weeks, two weeks, then one week before Valentine’s Day and the earrings still had not shipped I called Amazon.
Though the sale stipulated the earrings were “Fulfilled by Amazon” Amazon blamed Peora and Peora doesn’t respond. Bottom line we ordered early but now Amazon and Peora have kept us from getting a Valentine to a sweet girl. Shame on both companies.

2021年2月12日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

HI Donna - I'm so sorry to hear about this experience. Unfortunately, fulfilled by Amazon orders are actually fulfilled by Amazon. When this happens, we encourage customers to cancel their order placed with Amazon and place it with us directly on our website. We ship orders the same day or within 1 business day. Please reach out to us via e-mail at care@peora.com. We hope we can make this situation right for you.

5つ星のうち1の評価

Horrible customer service I ordered a…

Horrible customer service I ordered a size 7 ring received a size 5 was told to send it back for a exchange paid $40 for express shipping hoping to get it back before my girlfriend's birthday waited 5 days for a response when the ring was shipped overnight I contact the seller and they tell me they haven't received it I send them the tracking number showing it was delivered days ago they magical find it I was told it the new ring would be expedited...next day they cancel the order and refund me my money because they stated there was no exchange instructions when it was clearly written on the envelope and stated in our first email I'm told to reorder and lo and behold they don't have any of size 7s for another 2-3 weeks now.. clearly they didn't have the size I needed which is fine but the fact that I got the run around and was basically lied to and the $70 in express shipping to and from Peora I used to make this happen I will definitely never be buying anything from Peora again and ensure anyone that even thinks about ordering something knows how Peora does business

2020年7月2日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Chris,

We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide, and we regret the inconvenience caused.

We have raised this issue with our team to address the miscommunication and process errors. For immediate concerns related to your order, please contact us at care@peora.com, and we’ll work to resolve this for you.

Thank you for your feedback, and we appreciate the opportunity to make things right.

Best regards,
The Peora Team

5つ星のうち1の評価

Horrible customer service

Horrible customer service, lies and half truths in their advertising, and poor craftsmanship make this an easy review. Honestly, don't buy from this company.

2020年5月27日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Dear Ardell,

We’re truly sorry to hear about your experience and appreciate your feedback. This does not reflect the standards we strive to uphold.

Please contact us directly at care@peora.com with any specific details so we can address your concerns and work towards a resolution. We value your input and are committed to improving our service.

Thank you for bringing this to our attention.

Best regards,
The Peora Team

5つ星のうち1の評価

false advertising

Purchased a ring from them which they advertised as lab created emerald only to discover that it is a piece of glass.

2019年10月22日
自発的なレビュー
Peora Jewelry ロゴ

Peora Jewelry からの回答

Hi Al,

We’re sorry to hear about your experience and understand your frustration. To clarify, our gold items feature lab-created gemstones, while our silver items use simulated gemstones.

Please provide your order details to care@peora.com so we can look into this specific case and address your concerns. We want to ensure that we resolve this issue to your satisfaction.

Thank you for bringing this to our attention.

Best regards,
The Peora Team

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