Perkbox レビュー 2,637

Lauren came to my rescue the other day when I was having a tough time redeeming a voucher. She was incredibly helpful and friendly, kept me in the loop, and set my expectations just right. Service like that deserves a solid 100 out of 10!

I dealt with Olivia today who was really helpful with a mistake I had made. Highly recommend Perkbox, I use them every week for our food shop!

Sofie's help with our case was effective, reliable, and friendly. Couldn't fault it in any way, and got us the result that we needed.

*** Edited ***
I was incredibly disheartened with Perkbox and their ‘benefits’ initially.
I purchased a significant cash sum of vouchers for Playstation (who don’t have the best reputation either, it appears).
The Perkbox vouchers were provided fairly swiftly.
However, when I proceeded to spend them they were not accepted by PlayStation.
I complained directly to the ‘Happy Customer Team Lead’ who, on the first few communications refused to interact directly with PlayStation on behalf of their customer and also refused to provide a refund; despite me providing evidence that I had complained directly with PlayStation also.
I have now received a full refund from Perkbox and thank them for their rectification.
I have not even had the courtesy of a reply from PlayStation.

Sofie outstanding customer service once again!

I’m really satisfied Miss Sofie the way she is explaining me about it
It was amazing politely and Very kindly step by step she guided me until end ,
Thank you Sofie

Lauren was extremely helpful and efficient with supporting my matter within a good timeframe - 60 minutes.

Sofie White approached my issue with a great combination of friendliness and professionalism. She clearly had checked the issue and offered me alternative actions to generate a resolution. I felt like my concern was dealt with to a high and thorough standard. Thank you!

Super nice customer service team dealt with an issue within a couple of hours of reaching out. Thanks Sofie!

I reached out to the support team regarding my confusion with a Perk and how it was applying the relevant discount to ensure I wasn't misunderstanding anything.
Sofie responded and was extremely helpful, understood my specific queries, and provided detailed responses which helped clarify everything for me. Overall a great experience and would highly recommend reaching out and using their service.

A great site for saving money, benefiting from discounted hotel breaks and food and beverage.
The wellness section is good for various emotional problems and for relaxation. I particularly like the hypnotherapy relaxation, 30 minutes of peaceful breathing exercises and meditation. Celebrating colleagues milestones is also good.

Excellent, I use regularly and save lots of money. Would highly recommend. The customer service are fast and helpful if ever needed too.

I had some difficulties with my account, and Sofie assisted me to resolve the issue. Sofie was incredibly helpful and reassuring, and helped me with my account immediately. Top Service!

Very helpful and u get good perks and rewards

I recently connected with Olivia from the Support Team of Perkbox regarding some issues I was experiencing. The way she helped me with the issue was truly impressive. Olivia demonstrated exceptional patience, attentiveness, and professionalism throughout our interaction. Her timely responses and clear explanations made resolving my problem much easier.

It's rare to encounter such dedicated support, and Olivia's efforts ensured a smooth and stress-free resolution. I genuinely appreciate her commitment to providing outstanding customer service. Olivia is a valuable asset to the Perkbox team, and I wanted to make sure her contributions are recognized.

Thank you once again, Olivia!

Had a problem with logging in after my company enabled SSO. Sofie had it sorted within only a few hours of me contacting Perkbox.

Amazing service. Thanks again.

Swift friendly response and helped sort out the issues we were having

Wrongly bought a giftcard that not able to use in online shop. Discuss with Perkbox to get the refund.
Although the term stated no refund, Bernadette helps me to discuss with retailer to get back the refund. Very helpful! Appreciation!

Clearly explained the process for my query in a step by step guide and because of this I had managed to resolve my query quickly

Appreciate Sofie for helping me to process my refund