Permanence レビュー 

129
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'd plucked my chin hair for literally decades, and having researched their approach I took the problem to Permanence. I'm so very glad I did! My heartfelt thanks to Juliet - the process has been prof... もっと見る

5つ星のうち5の評価

OMG Premanence has saved my life from embarrassment! My chin & upper lip is almost hair free for life ! Such professional service, always on time & so gentle. 100% recommend it, dearly satisfied &... もっと見る

企業が回答しました

5つ星のうち5の評価

Permanence has worked wonders for my facial hair. For years I tried other methods of hair removal such as laser and threading or waxing, which made the hair on my face grow back thicker and stronger.... もっと見る

企業が回答しました

5つ星のうち5の評価

Permanence Sydney CBD has helped me so much in terms of unwanted hair removal. After many years of constant laser treatments, shaving and waxing etc I found the perfect solution; electrolysis. The cli... もっと見る

企業が回答しました

企業情報

  1. エステティック サロン

当該企業による記述

Electrolysis - permanent hair removal. We help you break free from the things that have been holding you back to enjoy life, hair free. It’s why we back our work with the Permanence Guarantee. It is this combination of experience and passion that allows our team to provide the best hair removal results, and to keep your skin hair free, forever.


連絡先

4.9

優良

TrustScore 5段階評価の5

129件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(129)

過去12か月のレビュー数: 0件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Couldn't be happier!

Everything about Permanence has been seamless, comfortable and successful. I am perhaps 2/3rds of my way through the overall procedure but am seeing a HUGE difference and am feeling so much more confident. For those who cannot get past the dislike of their body hair, I could not recommend Permanence more- after years of shaving/ shaving rash/ plucking/ waxing/ shame and embarrassment I am so close to leaving those worries behind me. The staff are beautiful and friendly along with the Sydney location being discreet and clean.

2020年11月19日
Permanence ロゴ

Permanence からの回答

Thank you. Over the years we have worked hard to be able to deliver the perfect end result. I feel we have achieved this goal. thank you for your support and acknowledgement of our efforts.

5つ星のうち5の評価

Permanence Sydney CBD has helped me so…

Permanence Sydney CBD has helped me so much in terms of unwanted hair removal. After many years of constant laser treatments, shaving and waxing etc I found the perfect solution; electrolysis. The clinic is clean and staff are professional! I do my treatments with TIFFANY, she is amazing.

2020年11月19日
Permanence ロゴ

Permanence からの回答

Have to agree, Tiffany is amazing. Thank you for your acknowledgement that our process really does work. My goal has been "no failure" I think I can tick the box!

5つ星のうち5の評価

Very professional staff that focus on…

Very professional staff that focus on getting results. They regularly monitor the patient comfort levels. Very clean rooms and staff are engaging. The best hair removal organisation in Australia.

2020年11月19日
Permanence ロゴ

Permanence からの回答

Thank you for your acknowledgement

5つ星のうち5の評価

Hair removal

I have a twenty minute treatment every six months or so . I have some sporadic hairs that require removal. Tiffany is competent kind and efficient and the treatment is totally effective.

2020年11月19日
Permanence ロゴ

Permanence からの回答

Thank you Carolyn, Tiffany is such a competent clinician. appreciate your kind words

5つ星のうち4の評価

Staff were great!!!!

Staff were great. They guided me on every session as to what is the level of progress and how the treatment was tracking.They were also very helpful to answer any questions I had. I am a Diabetic patient and knowing this, they have accommodated my need and carried out the treatment accordingly.

2020年11月18日
Permanence ロゴ

Permanence からの回答

Thank you Audity, I got excited reading your comments, thank you so much

5つ星のうち5の評価

Super service

Great service, very professional and informative and am very happy I started down this path two years ago as it is working! While it is a slow and expensive process I would recommend it to friends as the results show it’s permanent so it’s worth it!
Louis is very professional and friendly and has made the sometimes painful sessions far more bearable so thank you so much Louis!

2020年11月12日
Permanence ロゴ

Permanence からの回答

Thank you Claire, We value Louis and his exceptional service in care and attention to detail. Your comments are valued

5つ星のうち5の評価

Excellent service

Excellent service! The staff are friendly and make you feel comfortable. Truly permanent hair removal! I highly recommend Permanence!

2020年9月27日
自発的なレビュー
Permanence ロゴ

Permanence からの回答

Thank you, Colleen.

5つ星のうち5の評価

Amazing results

Amazing results. So glad I found Permanence!

2020年9月26日
自発的なレビュー
Permanence ロゴ

Permanence からの回答

Thank you for your review, Emma.

5つ星のうち1の評価

It was like an episode of black mirror

It was like an episode of black mirror. In the phone consultation with the company manager said I'd be looking at over 10 sessions, this was quite misleading as after my $500+ session of torture from a cold faced Nurse Ratchet she informed me that I was looking at at least 100 sessions for my face alone. The attendant barely spoke English and I was never advised before hand that I should have purchased and applied Lidocain ointment first. Painful, rude and excessively priced, no wonder they re-branded their companies name.

2020年9月23日
自発的なレビュー
Permanence ロゴ

Permanence からの回答

Dear Tilly,

I was sad to read your recent feedback about your electrolysis treatment at Permanence. And I am grateful that you took the time to express your feedback.

At Permanence we always strive to minimise treatment discomfort for each and every one of our clients. We know that clients can react quite differently to electrolysis treatment in terms of pain experience and tolerance, and I am sorry to hear that your experience was at the more intense end of the pain spectrum.

I recall initially speaking with you about our service and possible cost. To reiterate, people with a moderate cover of hair growth on their face and neck, usually will require in excess of 30 hours of treatment, and this will be more or less depending on the hair density. So around 100 1-hour sessions would not be an unusual requirement to be completely hair free around the lips, chin and neck for someone with more hair density.

For clients who experience significant pain at their first treatment (which our experience shows is fewer than 10% of clients) we will then let them know of options (which we cannot directly administer nor promote) that are available to reduce their pain sensitivity ahead of future treatment appointments should they wish to pursue them. With hindsight, perhaps that may have been the better approach to take.

I am a little confused over your mention of the name change, so would like to note that Permanence’s name has NOT changed in over 30 years.

Again, I am sorry to hear of your dissatisfaction with the service your received from us, as my employees are committed to acting professionally and respectfully and aim to give their clients the best experience they can. I have raised your criticisms with the Clinician who treated you to be mindful of for the future. She also expresses her regret that you didn’t have a more pleasing experience.

We wish you the very best for the future.

Sincerely

Noreen Roesler
Managing Director

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