Personal Alarms from Age UK Trading レビュー 

235
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... もっと見る

企業が回答しました

5つ星のうち3の評価

The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... もっと見る

企業が回答しました

5つ星のうち5の評価

Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... もっと見る

企業が回答しました

企業情報

  1. 救急サービス
  2. 緊急電話ボックス
  3. 在宅医療サービス
  4. ホーム ヘルパー業
  5. モビィティ装置提供業者
  6. 高齢者介護

当該企業による記述

Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(235)

過去12か月のレビュー数: 235

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Alarm easy to wear and will respond…

Alarm easy to wear and will respond outside my home via sat navigation I think . I would recommend it. Staff answer quickly .
.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Jennifer,

We're glad you feel reassured by the 24/7 cover provided by your alarm!

Charlie

5つ星のうち5の評価

I love my alarm

I love my alarm. Everyone I have spoken to on the phone has been most helpful and friendly
It is good to know that if I have an accident or fall I can call on help

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Thank you for your kind words! We're glad to hear you feel reassured by our service.

Charlie

5つ星のうち5の評価

The response is always quick

The response is always quick. Fortunately I've not needed help
Yet but have triggered a few false alarms. The responder has always been polite and understanding. It's very reassuring to know someone is always there to help if needed.

2026年6月28日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Maureen,

We're glad to hear you've found our team responsive and reassuring!

Charlie.

5つ星のうち1の評価

As I have not ordered a personal alarm…

As I have not ordered a personal alarm recently, not for the last 3 years your email was a complete an utter waste of time. When asking how this came about I was passed from Age UK Trading to Take Care who then tried to pass me back to Age UK Trading. Obviously neither organisation had any idea what had gone wrong and were unsure where to obtain an answer. Best to just put the phone down. But here we are again for the second time of asking. Can someone sort it out?.

2026年7月7日
5つ星のうち5の評価

Setup was easy and the advisors were…

Setup was easy and the advisors were fully supportive. Otherwise, I have not had occasion to use the alarm.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Michael,

We're glad to hear you felt supported in the setup. We look forward to providing continued reassurance.

Charlie

5つ星のうち5の評価

There is always someone available

There is always someone available. Any problem is dealt with sympathetically.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Julie,

Thank you for your feedback: We're glad to hear your kind words for our team.

Charlie

5つ星のうち5の評価

Easy to use

Always easy to contact. Equipment simple to use.
Professional service.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Keith,

Thank you for the positive feedback - we're glad to hear you've found our service professional and reliable.

Charlie

5つ星のうち4の評価

It would be useful if on page 16 of the…

It would be useful if on page 16 of the user guide you made it clear that the alarm unit is a sealed item . Mine had the red light flashing every 4 seconds which apparently means the battery is getting low. I couldn’t speak to anyone as is was the weekend, so I sent an email. A couple of hours later a lady called and explained it all to me. So now I’ll get a phone call to receive a new unit . It would be helpful to be able read this in the booklet.

2026年7月4日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Mrs Webb, thanks for taking the time to leave a review and for the feedback on the user guide. We'll pass this on so it is considered the next time we update the user guide.

5つ星のうち5の評価

We have been very fortunate and just…

We have been very fortunate and just have peace of mind (so far)

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Paul,

Thank you for your kind words - we're glad our service can provide reassurance.

Charlie

5つ星のうち5の評価

Ease of use.

2026年7月4日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Gillian,

We're glad to hear you find our service simple and clear to use.

Charlie

5つ星のうち5の評価

Excellent alarm system

Excellent alarm system
Very helpful and immediate response from alarm system staff if the alarm is activated…. A few times by mistake!!
It makes my mother in law feel safer in her own home knowing she has the alarm on her wrist ….
We are Very pleased with the company

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Julia,

Thank you for your kind words! We're glad our service can provide reassurance.

Charlie

5つ星のうち4の評価

Very pleasant and friendly when alarm…

Very pleasant and friendly when alarm set off accidentally.

2026年6月19日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi John,
We're happy to hear our team was pleasant and friendly during your accidental alarm.
Kind regards,
Hilary

5つ星のうち5の評価

good morning

good morning, I am very grateful to have my watch,because i have a pacemaker i could not have the pendant, my son ordered it on the tuesday i received wednesday afternoon. i did not realize how sensitive it is and have had a lady speak to me several times,asking if i was ok. thankyou so very much for constantly looking after me. God Bless You All

2026年6月16日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Margaret,
We are so happy to hear that our watch is providing you with such valuable peace of mind, especially given your pacemaker. It's wonderful to know that the sensitivity of the device is working as intended and that you feel constantly looked after. We truly appreciate you sharing your positive experience with us.
Kind regards,
Hilary

5つ星のうち5の評価

The personal alarm from age uk was the best investment ever…

The personal alarm from age uk was the best choice that i have ever made,it is so very easy to use and gives me more sense of security. I have pressed the alarm by mistake a few times and within seconds been connected to an operator who are so very professional. I always say im sorry in which they reply that it is certainly not a problem at all and say that is what they are there for and to make sure that i am totally well. The service is 100 percent and i totally RECOMMEND (im 94)

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Paul,
We are so pleased to hear that our personal alarm has provided you with such a strong sense of security and ease of use. It's wonderful to know that our operators have consistently demonstrated professionalism and reassurance, making you feel completely well even during accidental alarms. We truly appreciate your recommendation and are delighted that our service has met your expectations.
Kind regards,
Hilary

5つ星のうち5の評価

Peace of mind

Although I have not had to use my alarm in an emergeny I have accidentally set it of on several occasions. When this has happened a caller has answered promptly and is very polite and friendly. I would certainly recommend it.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Rita,
We're so glad to hear that our team has been prompt, polite, and friendly when you've accidentally triggered your alarm. We appreciate you sharing your positive experience and recommending our service!
Kind regards,
Hilary

5つ星のうち5の評価

When you live on your own it gives you…

When you live on your own it gives you peace of mind. On the odd occasion I used it the service was excellent

2026年6月9日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi,
We're so glad to hear our service provides you with peace of mind and that your experiences have been excellent. We truly appreciate your kind words!
Kind regards,
Hilary

5つ星のうち5の評価

Effective, professional service

System works well, whether at home or other parts of the country.
Response staff are professional and friendly.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi,
We're so glad to hear our system works well for you, no matter where you are! We also appreciate your kind words about our professional and friendly staff.
Kind regards,
Hilary

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