I spoke with Donna. All I can say was that she was helpful, kind and absolutely dealt with my situation perfectly. It was regarding a bereavement so this was especially helpful to me in these circ... もっと見る

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This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... もっと見る
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... もっと見る
my advisor Joe ( i think ) was really helpful and explained everything to me as he was asking the questions we settled on closing the account for my late fiance and it’s put my mind at ease so thank y... もっと見る
企業情報
当該企業による記述
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
連絡先
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, 英国
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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I spoke to a very pleasant and…knowledgable man
I spoke to a very pleasant and knowledgable man who done his best to pug me at ease ,very helpful
The lady that I spoke to was so helpful…
The lady that I spoke to was so helpful and sympathetic,i rang as my f.i.l has passed away,it was a pleasure to speak to someone who was so understanding,many thanks
Very helpful and calm in what is always…
Very helpful and calm in what is always a difficult situation
I spike with Donna today so very kind…
I spike with Donna today so very kind understanding and knowledgeable and very helpful
Really helpful
Really helpful on the phone, lovely agent that showed care and compassion and an easy process to get things sorted.
The agent was very supportive and understanding
The agent was very supportive and understanding.
Excellent
The gentleman I dealt with was very compassionate and professional. They were very helpful and explained everything clearly. Would highly recommend them as a company
The chap arrived on time
The chap arrived on time. Was polite. Chatted about the event leading to the damage. Inspected and told us the process of things he would clarify and then get back to me
Your representative Mac was patient , underrstanding & helpful
Your representative was very patient, understanding & helpful
The service they provided was friendly and considerate
The service they provided was friendly and very considerate that resulted in a very nice customer experience. As the interaction circumstances was in handling a bereavement related concern, their approach was respectful and empathetic, which was greatly appreciated.
Spoke to Lilly this morning and she was…
Spoke to Lilly this morning and she was absolutely so professional and helpful. She comforted me whilst I had a small cry talking about the recent passing of my husband.
Lilly was so wonderful to speak to and could have spoke to her all day.
Lovely lady and and asset Phillips & Cohen.
I have recently lost my husband and it…
I have recently lost my husband and it has been overwhelming closing accounts with various different companies. This lady phoned me and took care of it very quickly and professionally for me.
I have found it very difficult making the phone calls myself qnd explaining that he has died. She already knew- so I didn't have to go through that at all and I am extremely grateful.
Very helpful
Very helpful, very sympathetic and very pleasant to talk to. Made me feel at ease from the start of our conversation.
Nervous about the call
I was a bit nervous about making this call as I did not know what to expect but Donna put me at my ease straight away by explaining everything. Very helpful and thoughtful
Kind and Understanding a credit to the company
The gentleman I spoke with was so kind and understanding. I’ve just lost my husband and I’m feel so lost and he asked questions and took his time reassuring me that I will get there but at my pace and he was patient. A credit to your company I wish there was more kind people like him in he world
A very nice company to deal with.
I contacted this company after a family member passed. They were very professional, but also very sympathetic.
I was dreading dealing with the deceased persons financial affairs, but this company made it very easy. Jenny was brilliant, easy to talk to, and had empathy in bucket loads. Thank you.
The agent I spoke to was incredibly…
The agent I spoke to was incredibly helpful and caring, more like talking to a friend.
Very informative and very helpful .
Very informative and very helpful .
They were in no rush to secure any payments and were happy to wait for a few months.
Very polite and helpful.
Fantastic service
Joseph was extremely helpful, kind, thoughtful and professional. It was a pleasure talking to him
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