I thought the process was a bit too rigorous, even though I purchased it online through Philtop's vendors, via Amazon Prime. And the reason I said rigorous was that the order number was provided, yet... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well if you want a working alternator for $120 you will get one. Unfortunately for me I got a dud, emailed them, sent proof of the alternator failed to which I received another one free of charge. Tha... もっと見る
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For a while I was disappointed because my scheduled delivery was not met. When I contacted Philtop, the representative very kindly explained the problem with the delivery. Two days later delivery was... もっと見る
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I originally purchased a radiator for my vehicle and realized it didn’t last very long. It was a defective item that created a leak on my car not even within a month of it being installed. However, I... もっと見る
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企業情報
当該企業による記述
Introducing PHILTOP, a dynamic automotive parts and accessories brand that emerged in the early 21st century. Since our inception, we have been dedicated to delivering unparalleled fitment accuracy in our auto parts across key vehicle systems, including chassis systems and engine and powertrain systems. Each product undergoes meticulous design and rigorous testing, ensuring seamless integration and optimal performance. We believe that high-quality automotive parts shouldn't come at a premium that's out of reach. We're able to offer a wide array of products that are both cost-effective and top-notch in quality.
連絡先
4.5
優良
27件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Catalytic Converter Return
Delivery was very timely.
When returning a product customers often times expect some form of “resentment” from the company (my opinion). Customer service was “excellent” in tone and was absolutely respectful in spite of being conducted entirely via email (except the original contact because I phoned after hours and left a voicemail)!! Requesting a refund was easy and approved within 2 days.
2026年3月30日
Philtop からの回答
Thank you so much for sharing your experience in such detail! We believe returns should be as smooth as purchases—no resentment, just respect. Glad our team delivered that, and happy to hear your refund was processed quickly. Hope to serve you again!
HPFP works with my application
HPFP works with my application, required outlet fitting swap but otherwise perfect fit and function. Service was very attentive and took care of my concerns regarding swapping the fitting.
2026年7月14日
Philtop からの回答
Thank you for the honest feedback! We're glad the HPFP worked out after the fitting swap and that our team was able to address your concerns promptly. Your input helps us improve — please let us know if there's anything more we can do to earn that fifth star next time!
Great customer service and quick…
Great customer service and quick response time. New parts arrived quickly.
2026年7月14日
Philtop からの回答
Thanks for the review! Fast responses and fast shipping are what we aim for every time. Enjoy the new parts, and don't hesitate to reach out if you need anything else.
Philtop.. again???
My experience with Philtop hasn't been the greatest, but the company that installed it, has been . I had purchased 2 catalytic converter in the last couple of months, they were too small even though the website said that they would fit. After wasting my money on that, I was really skeptical of using any aftermarket parts. So far, no problems and the company was very helpful and assured me of the quality.
2026年7月14日
Philtop からの回答
Thank you for sharing your experience and for giving PHILTOP another chance.
We're happy to know that you received helpful support and that everything is working well so far. Thank you again for choosing PHILTOP and for your trust.
If you need any assistance in the future, please feel free to contact our customer support team at [support@philtop-auto.com]. We're always happy to help.
Quick, reliable service! Friendly, kind and caring staff
I am absolutely thrilled. Great customer service! Kind, caring, and actually care about their customers.
2026年7月14日
Philtop からの回答
Thank you for your review and for choosing PHILTOP!
We're glad you had a positive experience. Feel free to reach out anytime if you need help.
Great Customer Service
I've had bad warranty claims through other vendors, but Philtop was great. Got the replacement under the warranty on my hub. Once installed no more issues!!
2026年7月14日
Philtop からの回答
Thank you so much for your kind words and for sharing your experience!
Providing reliable products and responsive customer service is always our goal.
We truly appreciate your support and look forward to serving you again in the future!
Philtop からの回答
Thank you so much for taking the time to share your experience! We're really glad to hear that our service met your expectations.
Our team works hard to make sure every customer feels taken care of, and your feedback means a lot to us.
We look forward to serving you again. If you ever need anything, don't hesitate to reach out!
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