terrible company. I have ordered multiple times from them, the parts have never been in stock even though the website says it is at the time of ordering. Trying to get a refund is impossible. they ne... ãã£ãšèŠã
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Not sure about this company... made a purchase and was partially refunded a few days later with no explanation. Have reached out over email and awaiting a response. Seeing all the other negative... ãã£ãšèŠã
Sell rubbish quality items. Eg some of the screen suckers I bought were utterly useless. Not convinced the phone parts were genuine OEM. Search their 'Contact us' address (unit 3a SG51DN) to see where... ãã£ãšèŠã
I bought Genuine Sony Xperia 10 IV XQ-CC54 LCD Screen Black - A5047173A from this company yesterday. I received the LCD screen the next day, Saturday. LCD screen arrived with original, service package... ãã£ãšèŠã
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Established in 2004, Phone Parts has decades of mobile parts industry experience. Phone Parts is the UKâs one of the top trusted genuine mobile phone parts and accessories suppliers that provide the most competitive prices in the market. Phone Parts cater Business to Business (B2B) customers and deliver all genuine mobile phone parts across the UK, EU and other parts of the world.
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- phoneparts.co.uk
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Advertised an item in stock
Advertised an item in stock. Took order then refunded money next day saying item out of stock. Waste of time

Phone Parts UK ããã®åç
Sells original spare parts that isâŠ
Sells original spare parts that is (was) not available anywhere else. They shipped the product quickly but the shipping itself was awfully slow to my country. It took two weeks until I had the product in my hands.
This is something that's not in the hands of Phone Parts but is still a part of the customer experience when you order from them.
The website is usually loading very slowly for me. The order I made is still showing as "Processing" - something I told the customer support through the chat function last week. When it says processing it's not showing any tracking number for the shipment even though they already sent it. (I had to contact CS through the chat to even know that they sent it)
I also sent an email to them (prior to contacting chat CS) about the package still showing as "processing" after a week. They never replied.
CS-chat was quick and gave me the information I needed.
Shipping is very expensive and since UK is not a part of EU it adds taxes and fees when importing to my country.
Summary: Alright but could be much better.
Honest and reliable seller A+++++
I bought Genuine Sony Xperia 10 IV XQ-CC54 LCD Screen Black - A5047173A from this company yesterday. I received the LCD screen the next day, Saturday. LCD screen arrived with original, service package, tested before error-free and smoothly.
Excellent products and service.
Excellent products and service.
I contacted Phone Parts UK to check Battery compatibility for my Samsung S20. They replied very quickly and then supplied me with a new OEM battery and rear case.
The items were very easy to fit and are working perfectly. Great value for money.
Thank you for the excellent comms and really easy experience ð
Donât waste your time with thisâŠ
Donât waste your time with this company, say they have an item in stock then at the final hour after delivery cut off cancel order and refund without an explanation. This has just happened a second time for me
Placed an order for Belkin ChargersâŠ
Placed an order for Belkin Chargers with good customer service it all arrived as described, at a great price. Would Recommend this supplier of IT goods.
Counterfeitedparts.co.uk
I bought an "original" samsung S7 battery. The battery should have been 3000 mAh after checking it was not even 2000 mAh. Clearly a counterfeited one. After contacting them they said: "I have a invoice for them for paying for the Samsung Genuine batteries.".
Waste of work, don't bother doing business with them.
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