Pomadex  レビュー 69

Please please avoid this company. There details on company house are wrong and there accounts are way over due. I wish I did my research before they scammed me

I have been trying to return an item for 3 weeks now that was delivered two weeks over schedule. Offered me 10% to keep then 20%. I do not require item. Promised to organise return. I have sent 19 emails. Still not sorted. The service has been absolutely disgusting.Tried the telephone number on numerous occasions never answered. Do not use this company.

Ordered lights on the 3rd of October expecting next day delivery and still not delivered after 6 days. They do not provide tracking or who the courier is when you order.
Should have read the reviews before purchasing. Avoid company!

Please please stay away from this company.
I received 2 faulty lights, broken, scratched and a complete disgrace to send anyone.
19 emails so far and 2 weeks on and still no returns form or refund.

Terrible, terrible company. They do not reply to any emails so if you buy and are not happy, wave goodbye to your money. There's no way to return and refund, despite them claiming (laughably) that they want customers to have a "hassle free experience".

My advice is to go elsewhere.

I saw an item of clothing that would be beneficial to me in the cold months I paid for it didn't get a confirmation email and to date no delivery ended up cancelling my card for fear of having more money taken out of my account, never been in this position before when buying anything on line Avoid like the plague.

My mother ordered an item from this website. All emails from them in relation to the order are from "No reply" email addresses.
An email was received to say the order has been delivered, but nothing has been received to the address. It is impossible to contact this company. They have taken my elderly mother's money and supplied nothing. Avoid!

This company don’t reply to emails, so if you buy one of their poor quality products, your stuck with it. Money wasted!! The most frustrating company I’ve ever dealt with. Save yourself time and money and shop elsewhere.

I ordered 2 lights from Picadex expecting the order to be shipped in 1 to 2 business days. After 5 days I've emailed and rang them for an update and heard nothing back…

Update 4/11/24 - despite receiving an apology and assurances that they would contact me with an update on my order I haven’t had an update and I am unable to get hold on anyone in customer services despite several calls and emails again.