Absolutely love Pierced Universe, they have the best jewelry & customer service! I highly recommend them. I had an issue with one of the jewelry that I ordered being that it was too small for my nose.... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service. I mistakenly ordered the wrong item, total cost just under $10, and sent an email asking if they could cancel the order. I got a notification that the item shipped (it ship... もっと見る
I have been buying my earrings lobe/helix from pierced universe for about a year now. I think I've made 7 orders in that time. The quality of their jewlery is great quality I have never had a issu... もっと見る
Piercings are quality, theres alot of variety. On my last order i accidentally put the wrong address, customer service was fast and great. They shipped me another stud free of charge, they didnt have... もっと見る
企業情報
当該企業による記述
Largest Selection of Body Piercing Jewelry Online. Materials carried include 14KT Gold, Implant Grade Titanium, 316L Surgical Steel and 925 Sterling Silver. Jewelry for all parts of the body including Nose Rings, Earrings, Belly Rings, Cartilage Rings, Ear Plugs & Tunnels, Threadless Jewelry & Septum Rings.
連絡先
Witmer Industrial Estates 4450, 14305, Niagara Falls, 米国
- info@pierceduniverse.com
- pierceduniverse.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 25%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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10/10
Great products and great experience with customer service! Highly recommend ordering from Pierced Universe!
thank you pierced universe!
quick email response and super kind!! thank you Nicole for helping me with my question and providing me with a best-case scenario!! 🖤
Exceptional customer service and products!
I have very sensitive ears and implant grade titanium is all I can wear 24/7. I ordered the wrong sizes and thought I corrected it and did not, I reached out to customer service who were so kind and helped me get the right sizes and fixed everything for me! They did not have to do that since it was my mistake but since I haven’t ordered from them before they did. I’m so appreciative of the kindness and service. I’ll definitely shop here when I need new piercing jewelry!
Excellent customer service
My son purchased some earrings for me for my birthday. I chose them and opted for the flat-back type. Unfortunately, I had real difficulties inserting them. I contact Pierced Universe and they were extremely helpful, sending out some replacement earrings by return at no additional charge. Excellent customer service and I will be recommending them without reservation to all my family and friends.
Excellent customer service!
There was a small defect in the earring I ordered online. I contacted Pierced Universe, and they replied to me right away with an apology and a generous offer to ship a replacement. Their customer service has been excellent! I so appreciate their kind understanding of my concerns, timely follow-up, and warm energy which I can feel just through email. It was a very reassuring experience which makes me trust Pierced Universe as a first-time customer. The other earrings I ordered are awesome, and I can’t wait to wear the replacement earring once it’s shipped to me. Thanks so much again for all of your time and help with addressing this issue! I will definitely buy more earrings from Pierced Universe in the future.
I mistakenly ordered the wrong size and…
I mistakenly ordered the wrong size and emailed them and they changed the order for me with no issue. Great customer service!
Extremely responsive to my issue
Extremely responsive to my issue and couldn’t be happier. I made a mistake with the size I ordered and normally I’d expect it to be very hard to change an order after the fact. I emailed from direct from the order confirmation page requesting the correction and it was taken care of quickly. So wonderful.
Great products amazing customer service
Great products amazing customer service. I ordered the wrong size and they helped me with everything. They were so kind and helpfull. I purchased couple more earrings from them and it did not tarnish at all. Amazing service and products definetlyy recommended.
WOW - AMAZING QUALITY & CUSTOMER SERVICE 🥰
WOW! My first shopping experience with this company for body jewellery and I am speechless at the quality of product but more so with their AMAZING customer service!
I had ordered the wrong size of jewellery and they couldn’t have done more to help me out! They even gave me guidance and help when I was looking for a more tricky style of intimate piercing and the whole process was absolutely seamless.
How lovely to connect with such a lovely customer service team, quick responses and a can-do attitude to everything.
Thank you Pierced Universe for making things so much easier not to mention your kindness and understanding.
You have gained a loyal customer and will 100% be buying more and recommending you to my friends.
Wonderful to know if I have any issues or questions I can reach out for a real human response!
Keep up the superb work!
Very happy!
Exceptional Customer Service
Love all the jewelry I have purchased from here! I have made several purchases and the jewelry has held up well, with the exception of one earring. It broke after I wore it for one day, but I was sent a replacement right away. Whenever I have had to contact customer service, I always receive a prompt reply.
very helpful and polite :)
Will keep buying from here.
I really like buying from here. I have never had any problems with their jewelry, customer service or Delivery. Everything has been good. So, will keep buying from here.
Transit loss of product
My belly ring was lost in transit. I reached out to the company and a replacement was sent immediately. Exceptional product and selection choices.
I have not had any issues using this and customer service is great…
I have not had any issues using this site. My orders arrive promptly, and the customer service is exceptional in helping with a glitch when I placed an order. It was fixed within 12 hours. The flat back studs are fabulous. Have ordered the for ear piercings and nostril stud.
Pierced Universe is THE GREATEST!
Pierced Universe is THE GREATEST!! They are VERY helpful, kind, knowledgeable,and respond fast. They have quality products and ship fast!! I’ve already placed my second order! Thank you all so much for everything. 🙏🏼🩷
I accidentally ordered wrong size…
I accidentally ordered wrong size piercing and wanted to return it but I had already opened my package so I couldn't return it at this point. Thankfully they gave me store credit so I can get the jewelry I originally wanted! Thank you!
Great experience, price and styles!!
Every time I purchase from Pierced Universe I have been impressed! They have an awesome selection and offer great quality stuff at a great price, specifically Titanium threadless! I like that I can order for my lobes with thinner posts and thicker ones for my cartilage piercings - and you can interchange them however you choose (which is great!!)
I highly recommend the body jewelry here, and definitely take your time to read the sizing info :) customer service is always willing to help me out with sizing questions!! Delivery was swift and I love my new jewelry!! :)
Beautiful bellybar and earrings
Got my order today ,absolutely delighted with it ,would def order again
I paid 30 dollars for a titanium…
I paid 30 dollars for a titanium barbell bc my piercing was rejecting the metal i had in it the delivery was pushed back to march 30th its now the 12th and i have emailed and tried contacting this company through multiple socials and they refuse a response. i contacted the shipping carrier and they said the sender has to initiate a missing mail search and file a claim which means i cant get my money back. I ordered from this company thinking they were actually reputable and trying to sell high quality products unlike many others but unfortunately they dont seem to care about their customers receiving what they are paying for considering they will not answer and they have no customer service phone number to call. i would steer clear in this economy its not worth the chance of wasting that much money on something you will never receive. i also paid 8 dollars for next day delivery so i am out that money too.
Highly Recommend
Highly Recommend
Lovely and kind customer service team, very personal and attentive :)
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