Jordan B. What an amazing staff member! From start to finish he ensured I was kept updated and also went the extra mile and exercised patience . Truly appreciated. My device was fixed within 2-5 days... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Jordan B. What an amazing staff member! From start to finish he ensured I was kept updated and also went the extra mile and exercised patience . Truly appreciated. My device was fixed within 2-5 days... もっと見る
企業が回答しました
The site was very easy to use. Tabs explaining documents etc again were easy to use. As the phone is for my grandson i now have peace of mind that if he damages/loses the phone im covered.
企業が回答しました
I'm just about to go into my 3rd year with LoveItCoverIt for my mobile insurance. The second year renewal was the same price as the first year & my 3rd year has seen a reduction in price due to a loya... もっと見る
企業が回答しました
I have recently upgraded my phone, sent an email to advise of this & was contacted straight away advising what information was required. This was forwarded to them & again have heard back very quickly... もっと見る
企業が回答しました
At Pier, we don’t just provide insurance, we build solutions that enhance businesses. With 5M+ customers protected, we specialise in Gadget, Travel, and Ticket Insurance, offering white-label solutions, embedded cover, and bespoke policies that fit seamlessly into your brand. Our expertise in product development, analytics, and claims management ensures an optimised customer experience. Backed by data-driven insights and cutting-edge technology, we help brands expand their reach, increase revenue, and deliver best-in-class protection for their customers. If your policy is underwritten by Pier Insurance, you’re covered by a trusted provider with decades of experience in delivering seamless insurance solutions.
New Garrison Road, SS3 9BF, Southend-on-Sea, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great amazing service, quick and easy and most importantly, polite.
This is a UK service, not sure why it shows as me being in the US?

Pier insurance からの回答
My request was completed quickly and efficiently

Pier insurance からの回答
Sorted quickly with a telephone conversation & an email

Pier insurance からの回答
Always high standards of customer service from this company. Totally recommend

Pier insurance からの回答
Excellent customer service from Susan. Change of phone mid way through contract. Policy amended without any fuss.

Pier insurance からの回答

Pier insurance からの回答
Excellent service from this company. I needed to cover a new phone, and drop cover of an old one. All done very quickly, talking to nice people. Great email communication as well, and then to top it off, it costs less than it did last year. Loyalty and multi phone discount! Thank you Susan and Team

Pier insurance からの回答
Susan had been very helpful and I have never had an issue with this company other than the number of different people who respond which can sometimes cause confusion after I was asked for lots of information that had already been provided but Susan has sorted this thank you!

Pier insurance からの回答
Susan was very helpful and resolved and answered the query I had an updated my policy and gave me a discounted rate, thank you

Pier insurance からの回答
Excellent service.
I upgraded my daughters phone and got policy changed over easily with no fuss and even got a loyalty discount.

Pier insurance からの回答
Called up to add a handset and remove old one. Girl, Kate I spoke to was great. Understood what I was after email sent I replied with info and it was changed and a confirmation email sent to me. Kate was very knowledgeable and applied a discount as I have been a customer for a few years. She is an asset to your company. Quick and efficient, exactly why I have stayed a customer. :)

Pier insurance からの回答
I’ve used this company for many years now and they’ve never let me down. I’ve only had damage to my phone once I believe, and it was fixed and sent out to me pretty fast

Pier insurance からの回答

Pier insurance からの回答
I have been with love it cover it for years always easy to deal with! Probably won't go anywhere else!

Pier insurance からの回答
Susan’s email was very professional and reassuring. It told me all I needed to know and more.
I will certainly be recommending LoveitCoverit to friends and family.
Thank you for your exemplary customer service.
Michael

Pier insurance からの回答
Needed to update my existing policy for a new mobile very quickly sorted & a new policy price excellent value for money

Pier insurance からの回答
Susan was friendly, considerate, patient and efficient. Great customer service!

Pier insurance からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。