Pier insurance レビュー 

Really smooth claim after I lost my smartphone. They sent the docs they required and it did take me a bit of time to collect all the required info but once it was submitted, enjoyed prompt service to sort a replacement.

Have set up my new device with the same cover. Thanks a lot!

After 4 days of following a confusd trail through Vodafone & OneCom , the eventual connection with Pier was relatively direct & simple.. although the contradictions in information coming from Vodafone, OneCom & Pier was very unhelpful & disturbing.
I was told early on in the process that it would be a simple case of the phone being exchanged , as it had just stopped working/wouldn't switch on etc, that it wasnt an insurance issue .. but in the end aftter days of being pushed pillar to post & back again, ending up with it being an insurance issue & potentially not straightforward.. Pier Only agreed to exchange it because of the horrible & extended experience I'd had trying to resolve issue..

The service I received from Jess was fantastic. I raised a couple of concerns about the process for replacing my leased handset, and Jess demonstrated truly exceptional customer service in response. I am always pleased when customer facing teams are empowered to help their customers and use their judgement. Thank you Jess, thank you Pier Insurance. And once again, I am happy that I stumbled across Raylo!

I received excellent service, from giving me advice, processing my claim and issuing my money for my repair. Definitely recommend.

Very quick response and issue sorted efficiently

Susan was extremely efficient and very helpful!

Very quick response from Sarah and claim agreed within a couple of days

I inadvertently cancelled my direct debit for my insurance and Susan and her colleague Chris were extremely helpful in getting my direct debit set up again. Would definitely recommend.

Repairing my mobile phone was a challenge and After some toing and froing, and I can say mistakes were made on both sides, and Kate stepped in to clear up the matter and resolve the issue. thx u

Pier have been so helpful and supportive on both occasions I have required their services.

The claim process was hassle free and I was so impressed with the regular updates.

I have even advised my company to use Pier Insurance for their business Mobiles.

Very friendly and Helpful.

Highly recommend.

Susan responded to my query rapidly and made the necessary changes to my policy. She was very helpful. Thanks Susan!

Every occasion that I have contacted Pier Insurance they have responded super quick!

Once the corona communications gremlins were ironed out, everything went smoothly.

Prompt response to my email to change my handset details for my phone insurance. With a loyalty discount too !

very efficient and friendly people, created my policy very quickly and answered all my queries

Very quick and simple switch over of my insurance to my new device. Given a loyalty discount aswell for staying with the same company, very pleased!