Pikl Insurance レビュー 

432
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... もっと見る

企業が回答しました

5つ星のうち5の評価

So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn... もっと見る

企業が回答しました

5つ星のうち5の評価

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... もっと見る

企業が回答しました

企業情報

  1. 保険代理店

当該企業による記述

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


連絡先

4.8

優良

TrustScore 5段階評価の5

432件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(432)

過去12か月のレビュー数: 24

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

After Admiral refused to renew the…

After Admiral refused to renew the cover of my Mothers property following her death. I contacted Pikl and dealt with Rebecca. As someone who deals with insurance companies on a regular basis I was really impressed with her professionalism and the speed cover was arranged. I would have no hesitation in recommending them to others and Rebecca in particular.

2023年5月15日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Thank you for leaving such a thoughtful review. It's great to hear that Rebecca was helpful. We'll be sure to let her know.

5つ星のうち1の評価

Incredibly misleading cover levels.

Incredibly misleading cover levels.
When hosting, Pikl only covers the property building and fittings up to a maximum of £30k. The main policy covers this risk when not hosting, but the hosting top-up doesn't, so leaves the biggest risk of all (the rebuild cost in the case of a fire) with the policy holder. For virtually every property in the UK this will be dramatically less than required.
Be very wary before you buy that you understand this risk and what you leave yourself exposed to. Pikl need to make this a lot clearer to buyers. Considering highlighting this to the FCA under their fair, clear and not misleading rules.

**update - 18/05 - Pikl have responded to this to clarify the cover is in fact £1m - however this is not what their colleague told me on the phone so affirming my star rating for the inconsistency of experience. Staff members should know the cover they are selling.

2023年5月17日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Hi Fraser. We take all customer feedback seriously and would like to clarify the details of our policy. In the event of a fire caused as a direct result of your hosting activity, our Top-up insurance covers up to £1 million in rebuild costs. There are also some cases where the property owner isn't liable for the rebuild cost of a property (e.g., a flat where the host is the leaseholder) and the £30k in cover relates to fixtures and fittings for that scenario. This is usually sufficient for typical flats and apartments. We also cover up to £2 million in liability cover where the host is liable for damage to third party property. In most cases, our cover is enough in the unfortunate event that a host's property catches fire. If you’d like to get in touch with us, we’d be more than happy to discuss things further with you.

5つ星のうち3の評価

Useless in Scotland

No use in Scotland, insufficient public liability for new regulations and no flexibility to adjust.
Reviews are all requested after purchase not when claiming... so yes you took my money efficiently.
Remains to be seen how the claims service performs.

2023年5月4日
Pikl Insurance ロゴ

Pikl Insurance からの回答

Hi Ken. We're sorry if our cover isn't enough by itself in your case. However, in relation to Scotland, the amount of public liability you require varies depending on your local authority, and the liability cover we provide is usually sufficient. Our cover provides extensive protection for people that host in the UK. We do however appreciate you taking the time to comment. This is something we will review and we value your feedback.

5つ星のうち5の評価

Excellent - would recommend

Lydia was excellent. Talked me through the policy and gave me confidence this was the right product

2023年4月26日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Thanks for letting us know. I'll pass your kind words on.

5つ星のうち5の評価

Excellent customer service

Excellent customer service. The agent worked very hard to get me the best price for my buildings and contents insurance. I would not hesitate to recommend them to family and friends.

2023年4月19日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Hi Rosie. Thanks for leaving such positive comments. I'll be sure to pass the message on to our customer services team.

5つ星のうち5の評価

Renewal made very simple

Renewal made very simple, documents and quote sent through then followed up by Mia. Realistic price and painless process.

2023年3月9日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Thanks for your review and for being such a valued customer. We'll be sure to pass your comments along.

5つ星のうち5の評価

Great customer experience with James…

Great customer experience with James who lead me through the process of securing home and host insurance on my new property in Cromer. Would definitely recommend.

2023年3月9日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Hi Steve. Thanks for your kind words. I'll be sure to pass them on to James.

5つ星のうち5の評価

Policy was very clear and professional

Glad to have found Pikl. The process of building a policy is straightforward, the cover terms very transparent and the fees are reasonable.

Contrast this with AirBnb's own cover, which really isn't what it's cracked up to be (I discovered this the hard way!)

2023年2月28日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Thanks for your comments. Your positive words are very much appreciated.

5つ星のうち5の評価

House insurance that isn't always simple

The two people I spoke to on the phone answered promptly and were pleasant and clear in what could be offered. A positive initial experience with this company.

2023年1月24日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Hi Mabel, it's great to hear you have had a positive experience with us, we appreciate you taking the time to leave us a review.

Kind regards,

Wes

5つ星のうち5の評価

Glenn from Pikl

Glenn, from Pikl, was most helpful with my home insurance policy. Talked me through a lot of detail in a clear and relaxed manner. Gave me a quote, accepted my payment. All with consummate ease.

2023年1月12日
自発的なレビュー
Pikl Insurance ロゴ

Pikl Insurance からの回答

Hi Hugh,

Firstly, thank you for taking the time to leave us a review! We are glad to hear you had a positive experience with us and appreciate your valuable feedback.

Kind regards,

Wes

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報