Pillow Talk レビュー 

179
•
TrustScore 5段階評価の4

4.2

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Extremely disappointed – Relaxed Therapy High Memory Foam Pillow I received the Relaxed Therapy High Memory Foam Pillow from Pillow Talk for Father’s Day, and honestly, it has been a complete... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to give a shoutout to the lovely manageress of the Mitchelton store. When I had an issue with a bed topper she handled my complaint in a very professional, cordial manner and resolved th... もっと見る

5つ星のうち5の評価

Easy website to navigate - plenty of lovely choices It would be great if your website was updated regularly -so that any items that are no longer available or will soon be restocked should possibly r... もっと見る

5つ星のうち5の評価

Recently visited Pillowtalk Bundaberg. The lovely Team Member Helen served me. I was needing cushion inserts for odd shaped handmade cushion covers I had purchased online. Helen was very knowledgeabl... もっと見る

企業情報

  1. 寝具店

当該企業による記述

At Pillow Talk we pride ourselves on turning houses into homes, and rooms into sanctuaries, filled with homewares, bed linen and bedding carefully designed and selected by our team of in-house comfort experts. For over 40 years we have travelled locally and abroad to find quality materials, exceptional fibres and the latest styles, so that our customers are guaranteed of the feeling of comfort every time they sleep in bed or fall among their couch cushions. We believe that no matter where you live in Australia, we will have your comfort covered, for this is what we strive for as the comfortable living experts.


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4.2

ほぼ満足

TrustScore 5段階評価の4

179件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

通常1週間以内に回答

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4.2

すべてのレビュー

(179)

過去12か月のレビュー数: 54件

レビューを書く
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5つ星のうち3の評価

I like shopping Pillow Talk but…

I like shopping Pillow Talk. They have some great products and good sales every now and then. The biggest problem I have with them is when you click on your orders in the checkout and some will say ‘not for delivery’ ‘click and collect only’ etc. it’s really frustrating doing and online shop only to find you can’t get them online. Just don’t have them available on the website for sale or clearly marked them beforehand that they can’t be delivered. You waste so much time doing it the way it’s currently set up. Please fix this.

2025年9月2日
自発的なレビュー
Pillow Talk ロゴ

Pillow Talk からの回答

Hi Tania

Thank you so much for your feedback and for being a valued Pillow Talk customer — we’re really glad to hear you enjoy our products and sales!
We’re sorry to hear about the frustration you’ve experienced with product availability during online checkout. We understand how inconvenient it can be to spend time building an order, only to find out certain items aren’t available for delivery.
We do have a dedicated Comfort Concierge team who are always here to help with these types of issues — whether it’s finding alternative options or clarifying product availability. Please feel free to reach out to us at comfortconierge@ptpl.com.au
and they'll be happy to assist.
Your experience matters to us, and we’ve also passed your feedback on to the relevant team so we can continue improving the online shopping experience.

Thank you again for your support, and we hope to serve you again soon — with a smoother process next time.

5つ星のうち3の評価

Bamboo pillowcases

Ordered pillowcases, quality and price very good, however postage took 10+ days and I had to contact customer service, who were quite helpful, as to why the item had not moved from sender creating the label for 9 days, apparently it hadn’t been picked up from the warehouse, after contacting CS the item was delivered within a few more days. My first order so, probably a minor hiccup.

2025年8月20日
自発的なレビュー
Pillow Talk ロゴ

Pillow Talk からの回答

Hi Lea,

Thank you for your feedback, and we’re so glad to hear you were happy with the quality and value of your pillowcases!
We’re sorry to hear about the delay with your delivery and the inconvenience it caused — that’s certainly not the experience we aim to provide. It does sound like there was a hiccup in the dispatch process, and we appreciate your patience while our Customer Care team helped resolve it.
If you ever need assistance in the future, please don’t hesitate to reach out to us at any time at customercare@pillowtalk.com.au
— we’re always here to help.

We hope your next experience is smooth from start to finish, and we truly appreciate you giving us a try and hope you will allow us another chance for your next online order!

5つ星のうち5の評価

Mmmmmm new towels!

So easy to choose, purchase and receive my goods!
These towels are soooo good. Size is great, quality is great, price was sensational, colours are great.. love this purchase.

2025年9月1日
自発的なレビュー
5つ星のうち5の評価

Large artwork delivery

I saw a large artwork on the Pillow Talk website that I wanted to buy. Before purchase I checked availability in Adelaide stores nearby but there was no stock in SA. Confident with the picture, description and dimensions on the website, I decided to order it online. It was such a good experience. The delivery came super fast from QLD with good delivery updates and it arrived at our home in perfect condition. The artwork completely meets my expectations. Very happy and wouldn’t hesitate to order again if stock isn’t available in my local store.

2025年9月2日
自発的なレビュー
5つ星のうち5の評価

Mattress Topper K Q & D

I was very pleased with my purchases. The mattress toppers are exactly what they look like in the pictures. Nice & thick & fit perfect, no need to twist, tug or pull on the corners!

2025年8月24日
自発的なレビュー
5つ星のうち5の評価

Happy first experience

My first shop with pillow talk. The price was reasonable, the website was easy to navigate, the payment options were great, the shipping was quick, and my item arrived in perfect condition.

2025年8月29日
自発的なレビュー
5つ星のうち5の評価

Pillow Talk has been great

Pillow Talk has been great. The comforter I chose looks great on my bed. The packaging is superb, with a fabric case for the quilt packed into a box, and the delivery time was very quick.

2025年8月28日
自発的なレビュー
5つ星のうち5の評価

I had to chase you to let you know that…

I had to chase you to let you know that the customer is not interested in your ongoing delays with dispatch I asked for priority dispatch for a bath robe I just ordered and with support from customer care it was sent straight away and arrived within 3 days that is what it is jsupposed to be like...peoples lives are busy speed is essential no excuses. thankyou so much. Jen

2025年8月25日
自発的なレビュー

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