Booking the skip online was a breeze, and I received timely updates via text. The driver, who was extremely pleasant, delivered it punctually and placed it precisely where I wanted.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Used the "LOAD & GO" service as I was unable to book a skip due to access restrictions to my property. I contacted using the "WhatsApp" facility to ask questions which were responded to quickly and ef... もっと見る
企業が回答しました
The story so far, we have ordered and have had delivered a skip, exactly the right size we ordered and delivered well within the allotted time scale. Driver was polite and friendly, and took care gre... もっと見る
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Great service. Called to keep me updated of when to expect arrival. Arrived on time and waste was removed really quickly. Driver was really helpful and patient despite narrow street and limited on-str... もっと見る
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企業情報
当該企業による記述
Pips skips is one of the largest independently owned waste management companies in Norfolk. Being a family run company with experience in the waste industry since 1992, Pips skips operates a reliable and reputable service throughout Norwich and surrounding areas. Pips Skips will arrange the delivery and removal of all skip sizes to various locations around Norfolk. With a fleet of 25 lorries, in their distinctive red and yellow livery, you can be sure to spot them on the Norfolk roads. With over 1500 skips, we can offer you guaranteed next day delivery *if ordered by 1pm.
連絡先
Sandy Lane, NR20 3JG, East Tuddenham, 英国
- 01603 882100
- sales@pipsskips.co.uk
- pipsskips.co.uk
4.8
優良
554件のレビュー
最近のレビュー依頼の記録はありません
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Booking the skip online was a breeze
Booking the skip online was a breeze, and I received timely updates via text. The driver, who was extremely pleasant, delivered it punctually and placed it precisely where I wanted.
2026年1月1日
自発的なレビュー
Pips Skips からの回答
Thanks for the great review, Jeff. Really pleased everything was straightforward and well communicated, and that the delivery went exactly to plan. Appreciate you taking the time to share your experience.
Pips/Sun Skips absolutely terrible service please avoid!
I’ve used Pips skips now sun skips for several years, they have always been great with friendly drivers. However this time their service was atrocious, I ordered a skip from them and when ordering I told them I would be putting a tv and mattresses in there, the lady I spoke to asked someone in the office and they said it was ok. I’d had the skip for a week and was expecting collection but nothing, the called me 10 days ago and asked if they could collect I said yes any afternoon is good so I could get them access, the said ok and they would call me before they came. 10 days later they turn up to collect the skip in the morning and I’m not there, the driver asked my Mrs to move my other car so he could collect the skip but she does not drive, he then asked for my car keys so he could drive my car uninsured, she said no. I then get a call from their office saying that I will have to pay extra because I have put a TV and 2 mattresses in!! When I was told that I could. Absolutely disgusting service, please avoid this company.
2024年12月10日
自発的なレビュー
Pips Skips からの回答
Dear Steve. Thank you for taking the time to share your feedback. We're sincerely sorry to hear that your recent experience fell below your expectations. At SunSkips, we strive to provide clear communication and a reliable service, so it's disheartening to hear about the issues you encountered.
Having looked into the matter, it appears there may have been some misunderstandings regarding your booking. While our team confirmed that including a TV and mattress is acceptable, those items do incur additional disposal charges, as stated in our terms. These charges reflect the costs associated with processing such items in an environmentally responsible manner. We aim to be as transparent as possible about these fees, both on our website and at the time of booking.
Regarding the collection of your skip, we deeply regret the inconvenience caused by the timing and the interaction with our driver. While the driver did attempt to retrieve the skip earlier than expected, we understand that this created a stressful situation. Please be assured that we will address this internally to improve our scheduling and communication processes.
We value your loyalty as a long-time customer and are truly sorry this experience did not reflect the high standard of service you’ve come to expect from us. If you’d like to discuss this further or have any outstanding concerns, please don’t hesitate to contact our team directly. We’d appreciate the opportunity to make things right and restore your confidence in our service.
We have used Pips skips on several…
We have used Pips skips on several occasions. They always provide nice clean skips that arrive on time and are carefully placed on your drive. The drivers are always friendly. Arranging the hire is easy and the customer team are there to answer questions as not every knows what a 2 yard or 4 yard skip is. Will continue to use Pips
2024年7月17日
Pips Skips からの回答
Thank you for your continued trust in us, Mrs. Clarke. We're glad to hear that you've consistently had positive experiences with our service, from the timely delivery of clean skips to the friendly and helpful drivers. Our team is always here to assist with any questions. We look forward to continuing to serve you in the future!
Pips Skips からの回答
Thank you for your feedback, Guy. We appreciate your support and look forward to serving you again!
Great service
Great service, carefully positioned so I could still use drive. Collected with no fuss
2024年6月7日
Pips Skips からの回答
Thank you for your review, Paula. We're glad to hear that our team carefully positioned the skip to allow you full use of your drive and that the collection was hassle-free. We appreciate your support and look forward to assisting you again!
Pips Skips からの回答
Thank you, Paula! We're happy to hear that you had such a good experience with our service. We look forward to serving you again!
Pips Skips からの回答
Thank you, Katie! We're glad to hear that the delivery was punctual and that the ordering process was smooth and straightforward. We appreciate your feedback and hope to assist you again soon!
Easy to book and very helpful and…
Easy to book and very helpful and pleasant delivery operator.
2024年7月11日
Pips Skips からの回答
Thank you, Mr. Simmons! We're pleased to hear that you found the booking process easy and our delivery operator helpful and pleasant. We appreciate your kind words and look forward to serving you again!
Old shed gone
Skip delivered on the day of booking.
Emailed when ready for collection. Picked up on same day as request.
Really efficient, will use again.
2024年7月11日
Pips Skips からの回答
Thank you for your feedback, Phil. It's great to hear that you found our service efficient. We look forward to assisting you again in the future!
Late arrival.
Booked a 12 to 4 slot. Turned up at 5 after calling them at 4.30. Hey ho everyone has bad days. Staff and driver very good though. Used Pips before and will use again. 👍
2024年7月8日
Pips Skips からの回答
Thank you for your review, Tony. We apologize for the delay in arrival and appreciate your understanding. It's great to hear that our staff and driver made a positive impression. We value your continued support and look forward to serving you again. 👍
Easy to contact,great service
2024年7月1日
Pips Skips からの回答
Thank you for your feedback, Mr. Newman. Your support is appreciated, and we look forward to assisting you again!
Ordered the skip online really easy and…
Ordered the skip online really easy and effortless to do, was kept up to date with texts skip was delivered on time by a very friendly driver and positioned exactly where I needed it.
2024年6月26日
Pips Skips からの回答
Thank you for your review, Paul. We're pleased to hear that ordering online was straightforward for you. We appreciate your feedback!
The skip was ordered to arrive between…0700 and 1200
The skip was ordered to arrive between 0700 and 1200. It didnt turn up until 1600. I had 2 workers ready at 12 to start loading it and had to send them home. I called Pips skips at 1400 and was told the driver was running late!
Why didnt Pips skips call me and tell me they were running late.
The first time Ive used the company and not a good start.....
2024年7月2日
Pips Skips からの回答
Thank you for your feedback, Paul. We sincerely apologize for the delay and the inconvenience it caused. We understand how frustrating this must have been and regret not informing you earlier about the delay. Your experience is important to us, and we will work on improving our communication to prevent such issues in the future. We hope you'll give us another chance to provide a better service.
Pips Skips からの回答
Thank you for your feedback, G. Pamplin. It's great to know the skip was the right size for your needs. We look forward to serving you again!
I use Pips Skips quite alot and usually…
I use Pips Skips quite alot and usually they are really good. However on this occasion, they failed to show up at booked time and no one had contacted me so I rang the office twice. When the driver did show up over an hour and half late, he didnt even apologise. I had to rearrange my afternoon appointment because of no communication as I needed to let the driver know where to leave the skip. It seems basic manners are not a requirement anymore.
2024年7月2日
自発的なレビュー
Pips Skips からの回答
Thank you for your feedback, Miss Leigh. We apologize for the delay and lack of communication on this occasion. It's disappointing to hear about your experience, especially since you usually find our service reliable. We'll address this internally to ensure better communication and punctuality in the future. We appreciate your understanding and hope to provide you with the excellent service you expect next time.
delivered when they said YES
delivered when they said , collected when they said at the price quoted ............... nuff said
Fantastic service with text messages sent to keep us informed .
Many thanks
GUY and TRACEY WHITWAM
2024年6月24日
Pips Skips からの回答
Thank you, Mr. and Mrs. Whitwam. We're delighted to hear that our service met your expectations. Your kind words are appreciated, and we look forward to serving you again!
Apart from being 30min late ...the…
Apart from being 30min late ...the driver was very courteous and cheerful, even lending a hand to load the skip ...I will definitely use your company in the future should the need arise and I will recommend your services to my friends and colleagues
2024年6月28日
Pips Skips からの回答
Thank you for your review, Mr. Harmer. We apologize for the slight delay. We appreciate your recommendation and look forward to serving you again in the future!
Pips skips
Very easy to order a skip even at 1 in the morning and fast response very accommodating to the order and the driver was very helpful
2024年6月28日
Pips Skips からの回答
Thank you for your feedback, Richard. It's great to know our driver was helpful. We appreciate your support and look forward to serving you again!
Very helpful and efficient!
2024年6月26日
Pips Skips からの回答
Thank you for your feedback, Jane. We're glad to hear that you found our service helpful and efficient. Your support is greatly appreciated.
Excellent service
Arrived on time with a friendly and helpful driver who ensured it was located exactly where we needed it, then collected efficiently in the timescale that we had requested. Can’t fault, highly recommend.
2024年6月19日
Pips Skips からの回答
Thank you for your review, Mrs. Webb. It's great to know that the collection was timely and efficient. Your recommendation means a lot to us!
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