Pixelcut レビュー 57

Be very careful, Ivan being charged $95.70 for the app for a year membership when I was promised a free trial that I never received. I canceled immediately. Tried to get a refund and they are telling me that I am SOL (Shit out of Luck). Refuse to give me a refund. Said the matter is closed. Will not talk to me about it. I never used the app it was too complicated. They are thieves. American greed. Let’s see how far their company succeeds treating people like that.

DO NOT USE THIS APP!!! You are charged for every alteration of an image. If the image didn't follow directions, you are charged anyways. You are charged per "generation", not per download. If it takes 6 different prompts for this poorly designed AI to FINALLY give the results you wanted, you will be charged 6 times. On occasion, instead of creating 1 image (as requested) it will choose (on it's own) to create 4 different images and charge you for all 4, even if all 4 are unusable. Once my credits are used, I will be deleting this app.

This is absolutely unacceptable. When I downloaded this app, it immediately started showing multiple pop-up tutorial screens. I skipped through them, and suddenly a purchase offer appeared. Before I even realized what was happening, I accidentally tapped the button and was charged for a subscription I never intended to buy.

I requested a refund and canceled the subscription immediately — within minutes of the purchase. I have never used a single feature of this app.

Despite this, my refund was rejected. This feels extremely misleading and unfair. The way the purchase screen is placed after the pop-ups makes it very easy to charge people by accident. Very disappointing experience and very poor customer service.

Ich bin unabsichtlich in ein Abo geraten und es ist auch nicht wirklich, was ich mir vorgestellt habe.

unfortunately a waste of time - dont use this

Awful thieves. They have still been debiting my bank account for months, even though they claim I have no subscription.

I am having to go through my bank to challenge the charges now as they are still taking my money and denying it.

I signed for what it appears to be a trial period. In 15 minutes I found out how mediocre the product is and cancel my free trial. They charged me 69.99 and I have been unable to get contact them to get my money back.

Pixelcut è una truffa. Lo usi una volta al costo di 50 euro/cents e dopo poche ore si attiva un abbonamento automatico di 49,90 euro mensili, senza nessun avviso e senza nessuna possibilità di avere indietro i tuoi soldi

I have noticed inconsistent charges for the same type of image generation. For example, I was recently charged 36 credits for a showcase image generation, and five minutes later, using the same showcase, I was charged 12 credits, which aligns with your stated pricing. Clearly, the first charge was incorrect.

This is not the first time I have experienced such issues. Previously, I have been erroneously charged 240 credits for a video, 640 credits for a video, and 48 credits for a single image generation. Now, I have been charged 36 credits instead of 12 for the same showcase image generation 42 times within a single hour, which is completely unacceptable

Due to all of this I have spent over $250 this month buying credits on top of my yearly subscription of $89 which I have already paid, to finish a project I’m working on. On top of that just found out if you’re using an iPhone you can’t select which image generator you want to use. This means that it will be selected for you automatically, which means that you may be charged the highest amount of credits for a generator. This is such bad business. I wish somebody would start a class action suit because I’m sure I’m not the only one that’s experiencing this. Overcharging your customers credit so that they can keep buying more so they can rob you of your money deceptive practices.

I’ve sent loads of emails to customer service and they either don’t respond or you have to wait weeks to receive an and they either don’t respond or you have to wait weeks to receive a reply and even then they are no help.

Total ripoff!! They don't even have a real trial, because a trial would reveal that this isn't a real ai program.
It's basically a control panel that uses all the popular ai model available by legitimate businesses and they make money from you not realizing that going directly to the ai model that they are piggybacking off of you can get more done for less money.
And on top of that scam, They have Customer NO Service, they have an unreliable system that takes your credits for attempts made whether you get anything produced from it or not. I found out the hard way... Most of the time not. 6 attempts at a 8 second video produced a box, and no video. I'm using a high end computer for producing commercial video advertising and image editing. And over 30 years experience in that field. With problems every day, you're going to need a customer support team that can help, and these people do not return the messages!
Pixelcut burned up a $30 month purchase of 3600 credits plus included a 600 bonus credit offer for signing up on a very short ONE ai image trial. I fell for it.
It's $30 one time, but I see some of these other reviews say that they had problems with cutting off the flow of money to these thieves after stopping a subscription. I noticed that my one time purchase is reffered to as 'a subscription' on my account details when I cancelled. The choice when I signed up was "by the month, and make a purchase each month, or "by the year" and billed monthly automatically. By the month is NOT a subscription, beware of their sneaky tactics!!

My refund was rejected and I didnt even use the app. I have been charged a lot (£69) and it was downloaded by mistake and now I cannot get refunded

I recently tried Pixelcut AI and feel it's important to share my thoughts. The pricing model feels misleading, as the subscriptions don't seem to align with the value offered. The renewal fees are significantly higher than what you might expect for the service provided.

Additionally, the support team has been a major disappointment. Communication can be challenging, as they often struggle to convey solutions clearly, which adds to the frustration when dealing with issues.

Moreover, the claims about collaborations with well-known brands like Adidas, Starbucks, Gucci, and Chanel seem questionable. If these partnerships were genuine, the software would likely offer a much smoother user experience. Instead, users are met with design flaws, sluggish performance, and a lack of responsiveness.

Overall, Pixelcut AI does not measure up to industry standards set by established software like Adobe, and I would recommend looking for better alternatives.

anything but improving the website so that its actually useful even though it forces you to log in and make an account

This is the best tool that I have used it so far, I loved it.

This site appears to be a phishing or scam website. It says you’ll pay only ₱1 for unlimited use, but once you enter your GCash or card details, it will automatically debit a much higher amount (Php 599.00) without warning or consent.

There’s no clear way to cancel or get a refund, and support doesn’t respond. Many other users have reported the same issue. Be very careful and do not provide your payment details to this site.

I have used it for logo upscaling and background removal — both work really well.
Let me be clear: it’s good, not exceptionally mind-blowing. If you upload a 100px image and expect a “heaven-defying” result, it’s not for you.
But for a free tool, it performs impressively.
And if someone knows a better free option, please share — don’t just post bad reviews without offering an alternative!

Garbage
Their AI doesn't do as you ask and half the time it doesn't produce ANYTHING but still charges you credits - for N.O.T.H.I.N.G, and of course they don't give a care.
Avoid like the plague - use Runway.ai - way better

Improve your payment service in this dumb website i already paid 3 peso first i tried the background remover then it says i have to pay 1 peso i then paid for it it led me to another website i still haven't got my image removed let downloaded the image when i tried downloading the image it wants me to lay another 1 peso even though i already bcs it said on the service if you pay one peso you get unlimited pictures to remove backgrounds not only did it not work but not let me have my image downloaded it also makes me charge another 1 peso and it still doesn't give you the image, worst website don't get scammed by this website