Via Vestiaire een vintage tas gekocht, ontzettend tevreden! De tas is in goede staat en is exact zoals omschreven en weergegeven. De communicatie verliep vlot en netjes; zeker niet de laatste keer dat... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It’s my second bag (vintage Chanel) from Plamexs and couldn’t be any happier. Both bags were in good condition (even better than expected). Excellent customer service, flexible payment options and pri... もっと見る
企業が回答しました
Once again Plamexs exceeds expectations! Overnight delivery from Bulgaria to Netherlands, and of course the bag is in amazing condition and super cute!
Ho conosciuto e seguito il Venditore professionale PLAMEXS su Vestiaire Collective. L'ho cercato e trovato sul web ed ho acquistato la Alma LV mm in epi pistache. Borsa assolutamente più bella dal viv... もっと見る
企業が回答しました
企業情報
当該企業による記述
At PLAMEXS, we offer an exclusive selection of pre-owned luxury handbags, bringing together timeless craftsmanship, impeccable quality, and sustainability. Our curated collection features iconic bags from the world’s most prestigious fashion houses, including Chanel, Louis Vuitton, Hermès, Gucci, and more. Why Choose PLAMEXS? Every bag we sell is thoroughly inspected by our expert team to ensure it meets the highest standards of quality. We pride ourselves on offering only genuine, luxury items. Sustainable Luxury: By purchasing pre-owned, you’re making a smart, eco-conscious choice. We believe in the value of extending the life of designer pieces, reducing waste, and promoting a more sustainable fashion cycle.
連絡先
General Parensov 39, 9002, Varna, ブルガリア
- +359893711756
- contact@plamexs.com
- plamexs.com
4.9
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m absolutely delighted with my…
I’m absolutely delighted with my purchase of the beige Chanel Half Moon.
The item was exactly as described.
The customer service was also top-notch — responsive, professional, and very friendly throughout the whole process.
A perfect shopping experience from start to finish.
I highly recommend!
2026年5月15日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Sandrine,
Thank you very much for your wonderful review and for your trust in us! :)
We are truly delighted to hear that you are happy with your new vintage piece and that the bag met your expectations and matched the description perfectly.
It also means a lot to us to know that you appreciated our customer service and communication throughout the process. Providing a professional, friendly, and reassuring experience for every customer is extremely important to our entire team.
Thank you once again for your kindness and recommendation - we genuinely hope to welcome you again in the future. :)
With appreciation and kind regards,
The Plamexs Team
PLAMEXS からの回答
Hello!
Dear Annalisa,
Thank you very much for your kind words and for taking the time to leave us this wonderful review.
We truly appreciate your trust and are very happy to know that you were satisfied with our service throughout the process. :)
It was a genuine pleasure assisting you, and we sincerely hope to have the opportunity to welcome you again in the future.
With appreciation and warm regards,
The Plamexs Team
Absolutely amazing experience with…
Absolutely amazing experience with PLAMEXS!
Excellent communication, fast responses, and truly outstanding customer service. I accidentally had an old address connected to my PayPal account, and Plamen personally contacted me immediately to confirm the correct shipping details before dispatching my bag.
The service has been professional, kind, and very reassuring throughout the entire process. My bag was packed and prepared for shipment incredibly quickly, and I received prompt updates all the way.
It’s rare to experience such personal attention and genuine care as a customer. I highly recommend PLAMEXS and will definitely shop here again!
Thank you very much, Plamen and the PLAMEXS team!
2026年5月13日
PLAMEXS からの回答
Hello!
Dear Tinna,
Thank you very much for taking the time to share your experience in such detail!
Making sure every order reaches the right place, safely and swiftly, is exactly the kind of care we strive for. :)
It truly means a lot to us that the personal attention and updates throughout made you feel reassured. Knowing you felt genuinely looked after is a great compliment our team could receive. :)
Please know that you are always most welcome back - we remain at your disposal whenever you may need us. Anytime.
With appreciation and kind regards,
The Plamexs Team
Absolut Super ✨
Der Kundenservice ist einer der Besten! Hilfsbereit, immer erreichbar und stets auf die Wünsche des Kunden orientiert. Preis-Leistung ist super, der Versand unfassbar schnell und alles super und sicher verpackt. Ich bin treuer Kunde und bleibe es auch.
2026年5月3日
PLAMEXS からの回答
Hello!
Dear Isabel,
Thank you very much for such generous words about our service, our prices, the shipping, and the packing! :)
Once again - thank you very much for everything!
Please know that you are always welcome back. It will be our pleasure to assist you whenever you may need us - now and in the future.
With appreciation,
The Plamexs Team
PLAMEXS からの回答
Hello!
Dear Ana,
Thank you very much for taking the time to share your feedback! :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With appreciation,
The Plamexs Team
Borsa non autentica
Inaccettabile che un rivenditore così si faccia portavoce del vintage autentico....
La mia esperienza con loro è passata fortunatamente da Vestiarie Collective che ha salvato i miei soldi, prima dell'arrivo della borsa segnalo in chat a PALMEXS un'incongruenza hardware dell'articolo che ho notato in delle immagini, giustificano la cosa chiedendomi anche con un po' di sfacciataggine se stessi dubitando dell'autenticità della loro borsa. Arriviamo al dunque la borsa arriva, la analizzo dustbag terribile imparagonabile ad una autentica, apro la borsa e cerco il seriale, NON ESISTE. La rimando a Vestiarie per il controllo e confermano la NON autenticità del mio acquisto. Detto ciò chi è dietro questo rivenditore o non sa assolutamente niente di borse o è consapevole di vendere prodotti falsi.
2026年4月30日
PLAMEXS からの回答
Gentile Cliente,
La ringraziamo per aver condiviso la Sua esperienza e ci dispiace sinceramente leggere il Suo disappunto.
Per noi i nostri clienti e la loro esperienza sono la priorità assoluta, e faremo tutto il possibile affinché Lei si senta ascoltato e la situazione venga chiarita completamente. È proprio per questo motivo che La preghiamo di contattarci all'indirizzo contact@plamexs.com
Comprendiamo che Vestiaire Collective abbia espresso un'opinione differente, e desideriamo prendere questa situazione con la massima serietà. Vorremmo poter rivedere insieme a Lei tutti i dettagli della Sua valutazione e, se necessario, ottenere ulteriori conferme da due autenticatori professionali indipendenti (come Entrupy e LegitGrails) a nostre spese, in modo da poterLe fornire una verifica completa e trasparente.
Il nostro obiettivo non è difendere una vendita, ma garantire la Sua piena soddisfazione e la trasparenza che ci contraddistingue.
Restiamo a Sua completa disposizione.
Cordiali saluti,
Il Team PLAMEXS
Very kind and expeditive.
2026年4月19日
PLAMEXS からの回答
Hello!
Dear Leire,
Thank you very much for your wonderful review!
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With appreciation,
The Plamexs Team
Amazing service
Amazing service! I was hesitant about a drawstring on a vintage Noé, but the team went above and beyond to swap it for a perfect matching one. Fast shipping from Bulgaria to Belgium and the corresponding is 10/10 recommend PLAMEXS for authentic luxury vintage!"
2026年4月16日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Dot,
Thank you very much for your wonderful feedback!
It truly means a lot to us that you took the time to share your experience. We are especially happy that we could help with the drawstring. :)
Please know that you are always welcome back to us, and we remain at your disposal at any time for anything you may need.
With appreciation,
The Plamexs Team
Always Perfect
Always Perfect , 3 eme achat sur ce site , service super rapide et parfait . Merci
2026年4月5日
PLAMEXS からの回答
Hello!
Dear Alexandra,
Thank you very much for your continued support and for the lovely words about our service.
Fast and perfect is exactly what we aim for every single time, so it means a lot to us to hear we hit the mark for you again. :)
Please know that you are always welcome back. It will be our pleasure to assist you whenever you may need us - now and in the
future.
Thank you very much!
With appreciation,
The Plamexs Team
PLAMEXS からの回答
Hello!
Dear Valeria,
Thank you very much for coming back to us again and again, and for the love you have sent our way.
Knowing that you keep choosing Plamexs is the best compliment our team could ask for! :)
Please know that you are always welcome back to us. Anytime.
With appreciation,
The Plamexs Team
A happy returning customer
It's not my first purchase at PLAMEXS and I am an extremely happy and returning customer. Their selection, their prices, their customer support - they are truly amazing!
2026年4月11日
PLAMEXS からの回答
Hello!
Dear Ivana,
Thank you very much for your continued trust!
We are truly happy to hear that our selection, our prices, and our customer support have all lived up to your expectations - that means a lot to us! :)
Please know that you are always welcome back. It will be our pleasure to assist you whenever you may need us - now and in the future.
Once again - thank you very much!
With appreciation,
The Plamexs Team
Positieve ervaring
Van de week mijn eerste bestelling geplaatst. Het was verrassend genoeg binnen 2 dagen binnen en ik werd niet teleurgesteld. De staat was uitstekend. Af en toe zijn er extra kortingen waardoor de prijzen nog aantrekkelijker zijn. Zeker een aanrader!
2026年3月31日
PLAMEXS からの回答
Hello!
Dear Denise,
Thank you very much for sharing your experience with us!
We are happy to hear that your first order arrived within two days and that the condition met your expectations.
It is also great to know you have spotted some of our extra discounts - we love being able to offer that little bit more value. :)
Please know that you are always welcome back. It will be our pleasure to assist you whenever you may need us - now and in the future.
Thank you once again!
With appreciation,
The Plamexs Team.
PLAMEXS からの回答
Hello!
Dear Marianne,
Thank you very much for your wonderful review! :)
We are happy you love the bag and that the delivery was quick and smooth! Your kind words truly mean a lot to us. :)
Please know that you are always most welcome back - we remain at your disposal whenever you may need us.
With appreciation and kind regards,
The Plamexs Team
actualy it's WOW
actualy it's WOW! my experience with this store was absolutely great! They delivered my order (vintage LV in excellent condition) to Poland just in 2 days!! 100% I'll return to the store for a new bag <3
2026年3月19日
PLAMEXS からの回答
Hello!
Dear Anastasiia,
We are happy to hear you had such a great experience and that your vintage Louis Vuitton arrived quickly to Poland! It means a lot to us that you are happy with the condition and overall service. Thank you very much! :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With appreciation and kind regards,
The Plamexs Team
PLAMEXS からの回答
Hello!
Dear Veronika,
Thank you very much for your wonderful review! :)
We sincerely appreciate your trust and continued support, and look forward to assisting you again in the future. You are always most welcome back. :)
With appreciation and kind regards,
The Plamexs Team
Best place for your shopping!
Amazing customer service, the best I experienced in a while! Very quick, helpful, and extremely kind. Their positivity gives you a very unique and personalized experience. The shipping was super fast, I got the bag the next day after ordering. They were letting me know about every step of the process which made me feel very safe and taken care of. The product had a lot of photos and was described very well, and it arrived perfectly matching everything. The details on the website helped a lot with making a decision, and the feature of making the offer is always nice to use. I’m very sure I will make more purchases very soon, I really loved the experience! Special thanks to Radi for answering all my questions on instagram. Truly great place for your shopping.
2026年3月25日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Anna,
Thank you very much for this incredibly thoughtful review! :)
We are truly grateful for your kind words and so happy to hear that every step of your experience - from communication to delivery, - made you feel confident and well taken care of. That is exactly what we strive for. :)
It means a lot that you appreciated the detailed descriptions, photos, and features on our website, and we are especially glad Radi could assist you and make everything even smoother. :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With warm regards and sincere appreciation,
The Plamexs Team
Parfait!
Envoi ultra rapide, très bon suivi de commande… et le sac est magnifique!
Je suis plus que ravie! Encore merci😊😊😊
2026年3月19日
PLAMEXS からの回答
Hello!
Dear Claire,
Thank you very much for your wonderful feedback!
We are absolutely happy to hear that everything - from the shipping to the tracking and, of course, your beautiful bag, - met your expectations. :)
Enjoy every moment with your new piece, and we look forward to assisting you again soon. You are most welcome!
With appreciation,
The Plamexs Team
Great bags and quick delivery
Great bags! Already purchased 3 different bags from them and they are all so pretty! Very honest and many photos, so you know exactly what you get. Probably will purchase something soon again :). Thanks again!
2026年3月12日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Nada,
We are truly happy to hear that you have enjoyed all three of your bags and that our photos and transparency have met your expectations. It means a lot to us that you feel confident in what you receive. :)
Your continued support is sincerely appreciated, and we look forward to helping you find your next beautiful piece.
With appreciation and kind regards,
The Plamexs Team
Premier achat et une superbe expérience…
Premier achat et une superbe expérience client : réactivité à mes messages , sac parfaitement conforme à sa description et un prix très correct . Un dust bag LOUIS Vuitton non prévu offert avec . Je commanderai à nouveau sur ce site en toute confiance
2026年3月10日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Kat,
Thank you very much for your kind and thoughtful review!
We are truly happy that your first purchase with us was such a positive experience.
We are also pleased that the additional touch was a pleasant surprise. :)
Your confidence in us means a lot to us, and we will be more than happy to welcome you again for your next purchase.
With appreciation and kind regards,
The Plamexs Team
Produit conforme à la description…
Produit conforme à la description plusieurs commandes effectuées
2026年3月2日
PLAMEXS からの回答
Hello!
Dear Halissa,
Thank you very much for your continued trust and for taking the time to share your experience! :)
We are very pleased to hear that the products consistently match their descriptions and that you have chosen to place multiple orders with us. Your ongoing support means a lot to us, and we are truly grateful to have you as a returning and loyal customer! :)
As always - we remain at your full disposal for any assistance you may require, at any time.
With appreciation and kind regards,
The Plamexs Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。