Took delivery of 18 beautifully mate pebble handles today - each in a sealed little box, packed in a big box with each component including the screw individually wrapped in pretty branded tissue paper... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very easy to use website, great products and good prices. Only slight negative (and not worth deducting a star for!) is that there's no contact phone number or live chat facility that would be useful... もっと見る
I cannot rave about this company enough. I desperately wanted some unique handles for a large set of cupboards I was renovating and had spent months searching something that would match my bobbin desi... もっと見る
Excellent service from Plank Hardware. I bought kitchen cabinet knobs from Plank but a couple of months later needed another one .. and found they had been discontinued. I asked whether there was mayb... もっと見る
企業情報
当該企業による記述
Plank Hardware was created for those who won’t compromise on their Pinterest #interiorgoals. We design stylish hardware products in high quality materials, and offer them to you for a pretty fair price — premium, grid-worthy finishing touches that don’t cost a fortune. What's more, we’re on a mission to inspire a generation of kick-ass DIYers. Sick of that hand-me-down wardrobe? Hack it. Unhappy with your kitchen hardware? Tweak it. Say no to mediocre metalwork — roll up your sleeves, dial up your creativity and make that mood board you’ve manifested a reality.
連絡先
4.6
優良
2298件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service and quality…
Excellent customer service and quality and price paramount! Would definitely recommend:-)
2024年9月18日
自発的なレビュー
Will Use Again
Good, well made products. Fast delivery. Will use plank hardware again.
2024年8月23日
自発的なレビュー
Beautiful and fast
The product is beautifully made, even better than anticipated, and shipping was fast. Highly recommend!
2024年10月5日
自発的なレビュー
Quality is great
Quality is great, customer service even better. I accidentally threaded one of the screws, and Plank sent replacements out FOC next day.
2024年9月21日
自発的なレビュー
Beautiful coat hooks
Plank Hardware was quick to ship internationally and the coat hooks are beautiful and high quality.
2024年9月26日
自発的なレビュー
The cabinet pulls are just as beautiful…
The Bobbin D bar cabinet pulls are just as beautiful in person as on the website!! They look absolutely stunning on my kitchen cabinets and were definitely worth the money ! Customer service is a 10 !! Thank you 😊
2024年9月26日
自発的なレビュー
Mortice Doorknobs Not Great Quality / Hunting for Compatible Latch
Bought mortice doorknobs. They look good on the website but the reality is the brass is rather dull and definitely not the colour they are on their website. Also the edges are already a bit marred - who knows what they will look like with actual use. Not worth the high price. Found better, cheaper ones at Ironmongery Direct.
In addition, our old latch and strike plates were not the correct size. I saw that they were out of stock on Plank site, but bought the doorknobs anyway deciding to return later as the site said they expected them in September. Now I see they have completely wiped them off their site. Hunting now for compatible latches elsewhere. Totally ANNOYING.
2024年9月28日
自発的なレビュー
Plank Hardware からの回答
Hi there, I'm so sorry you were disappointed with the product you received. If you email us at talk@plankhardware.com with some additional details about your door, we'd be happy to send through a recommendation for a latch that fits our mortice knobs.
Disappointing
Bought 8 closet handles at a cost of £300+ and was disappointed that 4 of the 8 handles were not securely attached to the screw sections, so the handles now wobble and feel cheap. Considering how expensive they were I am disappointed and will probably not be purchasing from here again.
2024年9月21日
自発的なレビュー
Plank Hardware からの回答
Hi Louise,
Thanks so much for taking the time to leave a review.
We're so sorry to hear about the issue with your handles. I have reached out to you via email as we'd love to help with this. If you experience any product issues in the future please do reach out to us at talk@plankhardware.com and we'd be happy to make things right.
Best wishes,
Georgia @ Plank
Great product
Beautiful product! Will order from this company again.
Great quality and color exactly right!
2024年8月14日
Excellent products
Excellent products. Efficient and swift delivery. Items packaged beautifully. Excellent service. A breath of fresh air in these times of poor service. Will be ordering again. Well done
2024年8月13日
Product looks beautiful have not put it…
Product looks beautiful have not put it up yet, the delivery process did get tricky, there was a custom charge that I had to pay for the product to be delivered, but the Plank company did reimburse me for both charges. It made me concerned, but everything turned out good!
2024年7月26日
Love the pull handles
Love the pull handles. Contemporary look. Feels strong. Works great. Shipped quickly. Return processed quickly for the items that didn't fit my kitchen cabinets.
2024年8月8日
Great product
Great product, heavy quality feel to the knobs. Really helped to refresh the loo my of some old fitted wardrobes.
2024年8月6日
Great product great price well packaged…
Great product great price well packaged and prompt delivery couldn’t ask for more
2024年8月5日
Disappointed...
The cabinet hardware we ordered is of good quality, but considering the high cost, we were disappointed to receive the wrong screws, forcing us to buy our own. Additionally, we received items we didn't order. The Felix, was of very poor quality. On top of that, the shipping was extremely slow, making the overall experience frustrating and not worth the price.
2024年8月2日
Plank Hardware からの回答
Hi there,
Thanks so much for taking the time to leave a review.
We're so sorry to hear you received the wrong components. Please do reach out to us at talk@plankhardware.com if you receive missing or incorrect items in any future orders, and we would be happy to ship some replacements.
Our current standard delivery times to the US are 7-14 business days. I can see your order arrived within this delivery window however we really appreciate the feedback, and are working to improve standard shipping times to the US in the future.
Feel free to drop an email to talk@plankhardware.com if you have any further questions or concerns.
Best wishes,
Georgia @ Plank
Closet Handles
I ordered closet handles. They’re beautiful. Your product and packaging are first rate. I look forward to doing business with you again. On line orders are always iffy. Thanks for making a customer very happy.
2024年8月2日
Amazing quality tap and customer…
Amazing quality tap and customer service was great. The item was out of stock when I bought it. I emailed explaining that I needed it asap and they sent it special delivery once it arrived!
2024年8月5日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。