The first Plant Pico I ordered was a complete disaster! Extremely long delivery time, dead plants, broken decorations. I just wanted to send it back and forget about it. I worked with Jennifer who,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I bought a terrarium for Plantpico and it was beautiful! Arrived as expected! They were helpful when I reached out with questions and made purchasing so easy. If you ask, they will even give you poin... もっと見る
this product is very special make you feel like you're there , i am very satisfied with everything from the packaging to the product design . but you must be patient and wait for the package to arrive... もっと見る
Rotating stand ordered in August, tracking provided but never sent. Reached out for replacement, was told it’d be taken cared of, still nothing. Was also told cat figurine would be replaced, nothing... もっと見る
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Really beautiful!
These are very nice! Pricey but if they last long it's worth it in my opinion. Pretty much look exactly as advertised. Plants can get a little smushed in shipping.
Wife’s Christmas
Ordered the plant for my wife for Christmas and it arrived on time and as intended. It looks great.
Highly recommend for a unique gift!
This is one of the most unique gifts I have ever received. It is absolutely beautiful. It is delicate but arrived packed in a way to guarantee it would not be damaged in transit. I highly recommend for any office
Lies and more lies…
Unfortunately didn’t read the reviews prior to ordering. Wanted this as a Xmas present for my wife and paid for express shipping. Ordered on Dec 14 and the site gave the impression that express shipping would deliver the same week. On the 20th, sent an email and let them know that if it’s not going to ship and be here by Xmas, to please refund. They claimed item had already shipped and in transit. Here we are on the 24th and finally received a routing number for a created shipping label, but not shipped yet. They clearly lied to me about the status like they have everyone else.
Got the Zen garden for a holiday…
Got the Zen garden for a holiday present. It's AWESOME. Team was super communicative and checked in every step of the way. Questions were answered, expectations were exceeded. Highly recommend
My gift for my son arrived in time for…
My gift for my son arrived in time for Christmas, and it looked beautiful. Communication from PlantPico was often and was kind and appreciated by me. I am grateful for the excellent service. Mary Gould
Prompt and friendly customer support
I was worried my order was not going to arrive by Christmas so I emailed support for status. I received a very quick response assuring me it would arrive on time. I was a bit skeptical because I didn’t have tracking but it arrived the same day. Jennifer from support really seemed to care and everything came as expected!
Such a beautiful item
Such a beautiful item, i was worried that it wouldnt arrive in time for Christmas, but Jennifer was at the end of the emails to put my mind at rest.
I now have to hope i can do the Falling Water justice and look after it.
I would definitely purchase from the Company again, knowing they are always there for the customer.
Received without red plant as pictured
Received without red plant as pictured. Very dull looking without it!
My wife just loves her Zen garden
My wife just loves her Zen garden! Great customer service and communication. Do yourself a favor and order a month in advance of when you want it delivered. Being hand made, it takes a while but it is well, well, well worth the wait! Also, read the FAQ on their website. It has alot of great information that will explain the process in detail.
The terrarium arrived and looks just…
The terrarium arrived and looks just like it does online! The follow up is quick and very helpful. Would definitely recommend this product!
Jennifer defines what customer support is about
I reached out to Jennifer with customer support when I was concerned about not receiving the gift for Christmas. She quickly followed up and responded to assure me the order would be delivered on time. She followed up several times and always very prompt! Great support!!
Great experience with my first purchase from Plant Pico
At first concerned with the time for delivery (during the busy holiday season), the terrarium I purchased for my daughter was delivered in perfect condition and is beautiful. The customer service I received overall was extraordinary.
Do Not Order from Plant Pico!
Buyer beware! This is not a trustworthy business. I placed an order Dec 4th. I was told it shipped Dec 9th. It still hasn't shipped as of Dec 19th. Customer service can't be trusted. They have lied continuously regarding shipment. They claim that it has shipped and that I will receive very soon and yet cannot produce tracking. This company is a sham and completely untrustworthy. Stay away!
0 stars if I could
0 stars if I could.
A total scam. Five months and a dozen emails later, including cancellation requests when I realised my tracked order never moved out of fulfillment, they finally sent a glass full of mud, moldy moss, and dead plants only after siccing my CC on them for fraud.
I received my original product and was…
I received my original product and was very disappointed. The product was far from what I ordered. The Company advised me that they would send me another product…Still waiting!!!
I actually find myself dusting around…
I actually find myself dusting around my Tree of Wisdom religiously... it definitely deserves better than my usual neglect.
Terrarium was easy to set up.
Terrarium was easy to set up and my wife is really enjoying her birthday gift. The only problem now is deciding on where best to put it so that everyone can enjoy looking at it.
Quality, artistic and peaceful
This a really interesting artistic piece. I received it in the mail quickly. Everything was packaged to protect it and the vase it is in is really high quality. The light and stand are high quality as well. I bought this to keep in my office in a high stress environment and it already has a nice calming effect for me. Artistically designed and packaged very well. Thank you, I’m suspicious I will be buying another one before too long… thank you so much!
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