Absolutely brilliant service. Met at Airport, very friendly staff, called before flying into Birmingham and car was there for me. Hand shake and off I went. Can’t recommend highly enough. Hope I get f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. S... もっと見る
企業が回答しました
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addi... もっと見る
企業が回答しました
Used the valet parking for the first time. Not a great start, we tried phoning the number to let staff know we were on our way, left two voicemails. Arrived at the airport at 4am no one there to meet... もっと見る
企業が回答しました
企業情報
当該企業による記述
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
連絡先
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, 英国
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4.7
優良
155件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really easy to book and not that much…
Really easy to book and not that much more than the inside car parks where you have to drag the cases to a shuttle bus or walk them to the terminal.
This was by far and away easier. Drop off and meet on both ends of holiday was faultless. Really good communication from the team. Car was washed and waiting for us even though we were delayed slightly. Took all the stress out of working out times. Just drove up. Unloaded car and went. Paperwork was completed with a full check of the car and mileage !!! Which you. Check and sign.
If you fly from Birmingham its worth a look.
We couldn't find a discount code. But for what we had it wasn't bad value.
2025年7月2日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Hi Charles,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Amazing service
Amazing service! They were on time for both departure & arrival! Effortless communication.
Car was left so clean! We also rrived home to 32c weather and they had left us bottles of water. It's the little things that make companies like this so amazing !
2025年6月27日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Hi Kerry,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Brilliant service
Brilliant service. Harry made sure car was waiting when we arrived and car was given a good clean. Will definitely be using again when we fly next
2025年6月29日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Hi Ian,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Outstanding service
Outstanding service. Great communication at the airport on arrival and car was waiting for us when we arrived back and was all cleaned for us. Harry the guy we met was so helpful and it was a pleasure to deal with him. Would highly recommend this company if parking at Birmingham Airport
2025年6月29日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Hi John,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
I had a great experience at Platinum…
I had a great experience at Platinum Valet. The staff made me feel very comfortable. The customer service was exceptional.
2025年6月26日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Hi Hemant,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received a superb service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Really great customer service
Really great customer service. Would definitely use the service again!!
2025年6月19日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Great experience all around
Great experience all around! Pick up was quick and easy, no waiting around and when my car arrived, it was clean, inside and out. Will definitely use again.
2025年6月18日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
I arrived at the airport my car was…
I arrived at the airport my car was picked up by the company up on arrival the car was delivered to the airport nice and shiny, highly recommended amazing staff amazing services.
2025年6月23日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Top Class Service
Great service from the moment of arrival, right to departure. There was no waiting around. First class! Would definitely recommend.
2025年6月22日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing experience all round
Amazing experience all round. Staff were prompt, handover was seamless, and I left on my trip feeling sure that my car would be well taken care of.
2025年6月13日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing service
Thoroughly impressed by this meet & greet valet service. The staff were professional, friendly, punctual and dressed smartly. It truly felt like a premium service which I would highly recommended to anyone.
2025年6月17日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
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