Excellent after sales service when I needed help setting up my Navigator pool cleaner. As always, very prompt delivery. I highly recommend this company.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... もっと見る
企業が回答しました
I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... もっと見る
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Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... もっと見る
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企業情報
当該企業による記述
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
連絡先
Nutburn Road, SO52 9BG, North Baddesley, 英国
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4.7
優良
216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You always give good service and the…
You always give good service and the pricing is good as well!
2024年5月26日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Excellent service and delivery rhankyou
2024年5月25日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
‘Perfectly Clear Natural Clarifier’…
‘Perfectly Clear Natural Clarifier’ Bought . Delivery within a few days. Using it to clean up pool after winter, after applying shock doses to clear algae. Seems to work quite well, needs quite a lot of cycles to get pool clear. I’m sticking with it. Quite pricey stuff so marked down one star.
2024年4月29日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Can’t fault them
Can’t fault them. Super quick delivery. Just the sort of supplier you need!
2024年4月26日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Goods not received
2024年3月25日
PoolStore UK Ltd からの回答
Dear Tom, we are sorry that our carrier did not deliver your goods on time. You first made us aware of the issue after our closing hours for the Easter weekend break. As soon as we saw your email on Tuesday morning when we returned to work we contacted our carrier via your tracking information to find out why your delivery was delayed. The carrier had noted 2 issues for the delay, one being the vehicle breakdown and the other being a slightly damaged box. We relayed this information to you immediately and confirmed that your goods were out for delivery again that day. We tracked your delivery and as soon as we could see it had been delivered we contacted you again to confirm this. As always we appreciate your custom.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Excellent service as always
Excellent service as always, used this company over last 20 years
2024年1月15日
PoolStore UK Ltd からの回答
We appreciate your loyal custom over the years and appreciate you taking the time to leave us your feedback.
Easy transaction
Straightforward and easy transaction for 1.5 5HP circulation pump, was exactly as described and delivered earlier than estimated.
2023年12月28日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Product arrived on time as promised
Product arrived on time as promised, great service. Thx
2023年12月19日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Great Service
2023年11月29日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Excellent company
Excellent company. Goods are always received the following day when ordered before 12 midday. Superb packaging - boxed and surrounded with fillers
2023年12月7日
自発的なレビュー
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
Easy ordering and prompt delivery
2023年11月22日
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
PoolStore UK Ltd からの回答
Thank you for taking the time to write a review. It is much appreciated.
It’s not their fault but
It’s not their fault but the chlorine packaging was very poor. I ended up with chlorine spillage which was not good and took a lot of time to clear up and make safe. I’m not sure that I got it all. I did get a small refund but only after escalating. Hopefully this issue is being resolved. Previously I had many years of good service.
2023年11月8日
PoolStore UK Ltd からの回答
Thank you for taking the time to leave a review. As previously discussed we sealed the container with tape around the lid, then sealed the bucket within a bag and shipped it in a box full of loosefill. Despite all this packaging, the carrier has managed to handle the package in such a way that some of the chlorine granules have spilled into the sealed bag. Once you informed us of this issue we did apologise and requested some photographic evidence of how the goods arrived with you. You told us that you didn't take any photos and that the spillage was now cleaned up. Without the photographic evidence, we couldn't take up this matter with our carrier, but despite this we did make you a goodwill offer for your inconvenience.
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