PoolWarehouse.com レビュー 1,610

the items purchased came in a bubble-mailer ... but it did not reference my order number or the items i ordered. i had to email my entire company to see who ordered this. these items were about to be thrown away because the package looked suspecious.

I specifically informed them to send me a quote for a solid cover for the spa. I placed the order after receiving the quote. The cover came with holes so i can't use it because it allows water to get into the spa. Attempt to contact resolution team. The case assigned to Renee B and until now it still has not resolved. i had to buy another cover.

Dustin helped me with picking out a pool heater for my pool. He was very knowledgeable and helpful getting me what was needed. Thanks again for all your help. Danny

The robot does not work in our pool shape.

Solid purchase at a very reasonable price.
Great over all experience from initial purchase agent to customer service.
Jacinia Candelaria from customer service went above and beyond making sure all details were properly communicated throughout the process,

My first experience with Pool Warehouse and it could not have been better. I called for general information and ended up making a significant purchase on the spot as a result of my representative, Jacob L. He was patient in listening to my questions, sought out answers and ultimately help me decide on the product I needed and gave me a great deal. I highly recommend Pool Warehouse and if possible, ask for Jacob. He was awesome.

Great Table. Look Stunning

The ordering process was very easy, but that isn't why I am leaving a review. Due to the distributor being snowed in, my part was delayed. My customer support rep, Chelsey, was amazing. She proactively kept me informed about my shipment and helped expedite my order. She's amazing....

Received earlier than estimated and all in order.

Delivery on Feb 01st,2026 thru USPS

I ordered the wrong product. When I called customer service they were very helpful and promptly sent a pre paid return label.

Dustin was very personable, and answered all my questions. But more importantly to me was the fact that he never gave me the impression that i sas imposing on him or his time. A job well done.

I called customer service to check on the status of our order . The Young Lady by the name of Katelyn assisted me. She was very professional, cordial and so kind. She didn't stop assisting me until I got the answer that I needed. She could have just given me a response to my question, but she went over and beyond to make sure that I would be able to (if necessary) in the days ahead, be able to get more concrete answers as I await our package to arrive, due to inclement weather. Katelyn represents her company well, she is definitely an asset.
J. Jenkins - Memphis, TN

PoolWarehouse had the best price on the purchased Intermatic Timer. Shipping time was good, better than the pessimistic time presented on checkout. Didn't have any issues.

Pool warehouse made the process for my return so simple and easy

Shopping on your site was easy. Found what I wanted in short time, placed the order and a few days later received my order. Price was good, arrived well packaged.

Absolute best customer service I've ever experienced.

Reasonable price.

I called to check on an order for repair parts. Chelsea looked up my orders (2) along with tracking and let me know when they would be delivered and by whom. For a call that I thought might be long and frustrating she made short, sweet and pleasant - hung up happy.