Post Office Pet Insurance レビュヌ 

589
•
TrustScore 5段階評䟡の4.5

4.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I have had this pet insurance for years and they are so helpful and nice and the app is easy to navigate and I once again am at ease that Daragh is going to get the best help he needs for the bacteri... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have been with post office pet insurance for nearly a year when 1 of my dogs was diagnosed with ivdd. Required vet checks, surgery medication and therapy. I can honestly say I had no proble... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My cat was very poorly with heart failure & sadly had to be put to sleep three weeks later at an emergency vet during the night. The pawtal system was quick & efficient & made claiming ongoing cos... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Honestly really happy with the service, my dog got hold of my inhaler and got poisoning from this needed emergency vets anyway couple grand down and all paid paid within 2 weeks, they never caused me... もっず芋る

䌁業が回答したした

䌁業情報

  1. ペット保険䌚瀟
  2. 保険䌚瀟

Post Office Pet Insurance に぀いお

圓該䌁業による蚘述

About Post Office Pet Insurance
Post Office has supported communities across the UK for generations, and today we’re proud to help pet owners protect who matter most. Our pet insurance is designed to give customers confidence, flexibility, and support through life’s unexpected moments.

🐟 What we offer

Flexible cover options
Choose from a range of policy levels and types to help manage ongoing vet treatment and long term conditions.

Simple online claims
Customers can submit claims online quickly and track progress through an easy to use digital portal. Direct vet payments Where possible, we can settle approved claims directly with your vet.

24/7 veterinary advice
Access expert guidance through round the clock digital vet support, offering reassurance whenever you need it.

🧡 Why customers come to us

Post Office is a trusted UK brand with a long heritage in looking after customers. Together with our insurance partners, we aim to offer straightforward cover and a clear, supportive experience when customers make a claim or need help.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

589件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(589)

過去12か月のレビュヌ数: 239ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Absolutely brilliant service.

Had to make THREE claims last year for one of our naughty cats that kept picking fights with the neighbours cat. Unfortunately had to rehome him.
Post office insurance paid out each time, no hassle. And quickly.
Would definitely recommend. Other cats policy is due for renewal soon, will see on the quote, but would like to stay with Post office.

2025幎6月17日
自発的なレビュヌ
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Caroline,

We appreciate you sharing your experience. We're happy to hear our insurance provided prompt payouts for your claims. We acknowledge rehoming your cat must have been difficult. We hope to continue providing excellent service for your other cat's policy.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち1の評䟡

I submitted a claim and basically did


I submitted a claim and basically did the enquiries myself. Enquiry officers would send the same email a week apart to my vet chasing information without checking they were actually receiving the email and then they would threaten to close the claim. I then had the hassle of ringing my vet practise to be told they hadn’t received any request. After contacting the insurance they resent the request and the information was received. They then moved onto my dogs previous vet and it was the same again. I was on the verge of submitting a complaint, due to their inability or resistance to try and problem solve when receiving no response from their request. Not a great service when I had to conduct the enquiries myself!

2025幎2月2日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Tracy,

We appreciate you bringing this to our attention. We're sorry to hear about the difficulties you experienced with your claim and the repeated requests for information. We'll review our processes to improve communication with veterinary practices and prevent similar issues in the future. Thank you for your feedback.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Simple and quick.

The online procedure for starting a claim was very simple and the information required was minimal.
Post Office Pet insurance contacted my vet directly for the details of Holly's condition and kept me updated regularly by email.
The process could not have been easier and the claim was paid in full into my account within 3weeks despite it being Christmas!

2025幎12月19日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Hi Vivienne,

We're happy to hear that the online claim process was simple and straightforward for you. We appreciate your feedback regarding our communication with your vet and the regular updates you received. We're glad the claim was paid promptly, even during the Christmas period.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Really easy hassle free claim.

Really easy hassle free claim.

2025幎10月27日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Jacqueline,

We're happy to hear that your claim was easy and hassle free. Thank you for your positive feedback, we appreciate it.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Exceptional service

Had to make an unexpected claim for my 11 month old kitten. Vet gave him swift treatment, he made a full recovery in 6 days and the claim was paid in full within the same time. Pleasure to deal with. Incredibly easy and reassuring.

2026幎1月6日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Nathalie,

We're so glad your kitten recovered quickly! It's great to hear the claim process was easy and reassuring during this unexpected event. Thank you for sharing your positive experience.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Very easy to book and good product at a


Very easy to book and good product at a good price

2026幎1月9日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Carol,

We're happy to hear that you found our booking process easy and appreciated the good value. Thank you for your positive feedback!

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Fabulous company for pet insurance

Fabulous company for pet insurance , in such a stressful time , it was so simple to claim and really helped make on less thing better .
My friends are now using too .

2025幎12月27日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Laura,

We're happy to hear that our claim process was simple during a stressful time, and that it provided some relief. We appreciate you recommending us to your friends!

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Ins application

All done online, plenty of written advice, signed up in less than 20 minutes - the proof will be in the eating when it comes to pay out! So far so good.

2026幎1月2日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Lindsay,

We appreciate you taking the time to share your experience. We're glad the sign-up process was quick and easy. We'll be here to support you throughout your journey.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Very quick and easy process!

2026幎1月7日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Alistair,

We're happy to hear that the process was quick and easy for you! We appreciate your positive feedback.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

A simple on-line form completed and the


A simple on-line form completed and the Post Office Pet Insurance made direct contact with the vet without any further involvement from me. Claim was settled within weeks. Very happy.

2025幎7月3日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Hi Angela,

We're happy to hear that the online form and direct vet contact made the claim process simple for you. It's great to know the claim was settled quickly. Thank you for your positive feedback.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち1の評䟡

Took my money for 10 months and then started asking questions.

Took my money for 10 months and then, when I submitted a claim, started asking important questions in order to find a way out of paying. These should have been asked at the beginning, if they were important, before they took my money and I consider it borderline fraud. They took a month, from the original incident, to pay up so don't believe the 98% 5 day pay out statement.

2026幎1月6日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Sheila,

We appreciate you bringing this to our attention. We're sorry to hear about the payment delay and the questions raised during your claim. Thanks for your feedback.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Quick and easy to make a claim

I was surprised at how straight forward it was to make an insurance claim with the post office at such a distressing time my puppy needed so much care and medical attention
The communication was great and after paying for all the medical bills I received my insurance payment very quickly
Highly recommend the post office pet insurance

2025幎10月15日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Johanna,

We're happy to hear that our claims process was straightforward during a difficult time when your puppy needed care. We're glad our communication was great and you received your payment quickly. Thank you for recommending our pet insurance.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Claim for my daschund

Claim for my dog's trea tent was made by my vet after I gave them my Post. Office pet policy number. I paid the bill at the time but soon got an email from Post Office Pet Insurance to say they were crediting my bank account with the sum minus my agreed condition excess. I had to do nothing to chase up. Very pleased.

2025幎12月30日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning,

We're happy to hear that the claim process for your dog's treatment went smoothly. It's great to know that the reimbursement was handled efficiently, and you were pleased with the service. Thank you for sharing your positive experience!

Many thanks,
Post Office Pet Insurance Team

5぀星のうち3の評䟡

Difficult to get the offer

The initial screen indicated a free £35 pet box. However it was not easy or clear to enter the code. To get this offer.

2025幎12月16日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Phil,

We appreciate you bringing this to our attention. We're sorry the code entry for the pet box wasn't clear. I'll send this over to our team to review.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

So pleased with post office insurance


So pleased with post office insurance could not believe the quote I received for my 2 cats being a pensioner the price took away my worries so simple to fill out online I would recommend

2025幎12月22日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Andrew,

We're so pleased our affordable cat insurance brought you peace of mind. It's great to hear the online process was simple for you. Thank you for recommending us!

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Our puppy broke his front right leg


Our puppy broke his front right leg which was very distressing for him and all the family.The insurance responded very promptly and kept us informed all along the way. The vets completed all the paperwork and there was no query from the post office.

2025幎11月27日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Brian,

We're so sorry to hear about your puppy's injury and the distress it caused. We're happy that the insurance responded promptly and kept you informed. It's great to know the paperwork was completed efficiently by the vet. Thank you for your positive feedback.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Post Office Pet Insurance are the best!!

Our experience with Post Office has been absolutely fantastic since the start. We’ve been with them for a few years now. Unfortunately, recently we had to make a big claim for our poorly dog. They’ve paid out instantly with no questions asked. With what has been the most stressful and extremely upsetting time, they have made us feel at ease when it’s come to the finance side of things. There’s been no hassle at all (which is very unusual for a pet insurance company - we have experienced this with our previous dog and another insurance company).

We’ve recommended Post Office to our family and friends as they have been the best.

We’ve renewed our policy with them again for next year and will continue to do so throughout the remaining years of our dog’s life.

If you are thinking of a pet insurance company - Post Office is the one! We also highly recommend everyone has pet insurance as you honestly never know when something bad might happen.

Thank you so so much once again!

2025幎12月16日
自発的なレビュヌ
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning,

We're so glad to hear about your fantastic experience and that we could provide support during a difficult time with your dog. It's great to know our service eased the financial stress. Thank you for recommending us, we appreciate your kind words and loyalty.

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Extremely easy to find the cover &


Extremely easy to find the cover & price I required, easy to arrange payment. The whole process was very customer friendly

2025幎12月4日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning,

We're happy to hear that you found exactly what you needed at a great price and that the payment process was simple. Thank you for your positive feedback, we appreciate it!

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

Pet Insurance

Easy to use website, price is great for the cover provided hope i don't have to use to soon.

2025幎12月9日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning,

We're happy to hear that our website is easy to use and our prices are great for the provided coverage. Thank you for your positive feedback, we appreciate it!

Many thanks,
Post Office Pet Insurance Team

5぀星のうち5の評䟡

I have always trusted the Post Office


I have always trusted the Post Office with my House Insurance so I was pleased to see they did Pet Insurance. It was so quick and easy to get it online & was a good deal for two cats 🐈.

2025幎12月2日
Post Office Pet Insurance ロゎ

Post Office Pet Insurance からの回答

Good morning Cynthia,

We're happy to hear that you found our online pet insurance quick and easy to obtain for your cats. Thank you for trusting us with your insurance needs and for your positive feedback.

Many thanks,
Post Office Pet Insurance Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報