The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... もっと見る
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The card is a great idea. We opted to take our cards instead of cash for security reasons. However, nobody told us that the card had to be ‘activated’ before we could use it. Consequently when attempt... もっと見る
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This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for sepa... もっと見る
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企業情報
当該企業による記述
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
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4.1
ほぼ満足
5085件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have used the post office travel card…
I have used the post office travel card for many years. I simply top it up through the app when and as I have spare money. I use it as I would a normal bank card while on holiday.
No faffing with purses and handbags to pay cash.
It's very convenient.
2026年8月5日
Post Office Travel Money Card からの回答
Dear Maggie,
Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
It was great to have currency for allThe right way to carry currency…
It was great to have currency for all the countries that I visited, no problems on my holiday at all
2026年7月20日
Post Office Travel Money Card からの回答
Dear JCDizzy,
We appreciate your positive feedback and we're glad to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Post Office Travel Money Card
Information about rates.
Just so you know. Rates are 3 to 5% higher than most banks and finntech companies, so loading £1000 of a currency will generally cost you £30 to £50 more than most other banks!
2026年8月13日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Petro,
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Easy to use card
The card is very good and easy to use my only issue is when you go on the web page to look at the currency rate it doesn’t tell you there is one for top up , one for ordering online and one for going into the post office to top up so when. You see a rate on the web site it doesn’t mean you will get that rate which I think is misleading
2026年8月11日
Post Office Travel Money Card からの回答
Dear Mrs. S White,
Thanks for sharing your feedback. We understand that exchange rates are an important factor when travelling. Rates can vary due to market conditions, and we recommend checking the latest rates on the Post Office website before purchasing to ensure they meet your needs.
Post Office Travel Money Card
Put £300 of Hungarian currency on the…
Put £300 of Hungarian currency on the card to go to cashless Hungarian music festival. All vendors for food and drink at the festival refused to take it and wouldn't take cash so had to convert it back to ££ to put back in my bank account. Called Post Office Travel to ask them to at least convert the money back at the same rate I bought it at given the card was useless, but they refused and so I lost £33 on the conversion rate in 2 days on £300.
2026年8月12日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Jim,
We’re sorry your experience wasn’t fully positive. We’d love the chance to help or answer any questions you may have, and we've reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Gary,
We appreciate your positive feedback and we're glad the card is easy to use. Thank you for recommending it.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear James,
We appreciate your positive feedback and are so glad you found our product handy. It really helps us to hear this.
Post Office Travel Money Car
Post Office Travel Money Card からの回答
Dear Maurice,
Thank you for your feedback. We’re thrilled to hear the app is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card.
Started with one card to use in…
Started with one card to use in Australia and now I have 2. A Euro card. I dint have to worry about carrying large amounts of money now and it's easy to use.
2026年3月1日
Post Office Travel Money Card からの回答
Dear Mrs. Holliman,
Thank you for your feedback. We’re glad you found the card useful and happy to hear that our card offered you a convenient way to manage your finances while abroad.
We appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Easy to use ,can be used in many…
Easy to use ,can be used in many different places when on holiday
2026年8月9日
Post Office Travel Money Card からの回答
Dear John,
We're happy to hear that your experience went well, and It’s great to hear that the card was easy to use, making international spending smooth is exactly what we hope to provide.
Post Office Travel Money Card
Great to use in shops and restaurants…
Great to use in shops and restaurants but had to pay twice for cash withdrawals. $6.5 Canadian equals about £4 so not to bad and wouldn’t put me off using it again
2026年7月15日
Post Office Travel Money Card からの回答
Dear Sylvia,
We appreciate your feedback and we're glad the card is easy to use when abroad.
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
Post Office Travel Money Card
Excellent and safe for holiday money.
This travel card was recommended to us by friends who had used it and we found it very easy to use. Top up was incredibly simple.
The only downside I found is that any remaining money after our holiday could not be transferred back to my bank account.
2026年7月15日
Post Office Travel Money Card からの回答
Dear Lynn,
Thanks so much for your lovely review, it really means a lot to us.
Regarding the remaining money on your card, we’d love the chance to help or answer any questions you may have. You can reach us on 0344 335 0109 or +44 20 79 37 02 80 from abroad lines or by email at info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Jason,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Great for using abroad & feel safer as…
Great for using abroad & feel safer as you can just put a fixed amount of money in the account, in case it gets lost or stolen
2026年8月8日
自発的なレビュー
Post Office Travel Money Card からの回答
Good morning Yvonne,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Trevor,
We appreciate your positive feedback and that you find the card easy to use and load. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
I was not sure at first if I wanted to take out another card as I felt I had enough cards with my bank but my post office travel card is the way forward for me
I was not sure at first if I wanted to take out a post office travel card as I already had my bank cards. However, my post office in Eltham staffs are really lovely and professional and they introduced me to the card. I used it while away in Central America to purchased goods and to draw money. I love how you can top up in the currency of your choice and how easy to access without fuss and felt just as comfortable using the post office card as I do not bank and I felt it had all the security features like my bank cards. I travel a lot to Central America, Belize, Mexico, Guatemala and other countries.
I have introduced one of my daughters too and she used it in Eastern Europe and loved it.I have also used it in England too. Will recommend to other friends and family. In some ways I prefer it over my bank cards. I purchased a lot and travel a lot, but I do not do reviews nor right them. However, I felt that my post office travel card earned and deserved one. Many Thanks happy 😃
2025年12月21日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Sandra,
Thanks so much for your fantastic review. We’re thrilled you had a great experience, and we’re so glad to hear topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Chris,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Post Office Travel Money Card
Had no issues using the travel money…
Had no issues using the travel money card. Found it simplistic and easy to use.
Keeps it away form your general accounts, gives you that extra layer of security when in a foreign country.
One card / one app payments and top up as and when you like 👍
2026年7月29日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Dave,
Thanks for sharing your experience. We're glad you found it simple to manage, and that the app is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Excellent!
Just returned from Portugal and used my PO Travel Money card for the first time. I added it to Google Wallet and it was really simple to use. Any spend on the card updates immediately in the app so you can see your remaining balance quickly. I am really impressed with it and will use it again for my upcoming trip to the UAE - my remaining Euros can be converted to Dirham on the app. Definitely recommend this card.
2026年8月7日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Donna,
We're happy to hear that your experience went well and that you were able to easily swap your currency after your holiday.
Post Office Travel Money Card
It's simple to add money
It's simple to add money, I've not used it yet as I have a few weeks until my holiday, I will update my review when I return.
2026年8月7日
Post Office Travel Money Card からの回答
Dear David,
We appreciate your positive feedback regarding topping up currency without hassle.
Post Office Travel Money Card
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