The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... もっと見る
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The card is a great idea. We opted to take our cards instead of cash for security reasons. However, nobody told us that the card had to be ‘activated’ before we could use it. Consequently when attempt... もっと見る
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This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for sepa... もっと見る
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企業情報
当該企業による記述
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
連絡先
4.1
ほぼ満足
5085件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant
Wouldn’t be without my postoffice travel card when abroad. It’s easy to use, fast and reliable. A definite must when travelling.
2026年8月7日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Caroline,
Thanks so much for your lovely review, it really means a lot to us. We're happy to hear that you find our card convenient and easy to use.
If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
I miss laid my travel card
I miss laid my travel card. From ringing up and speaking to a lovely lady named Alison and telling her what had happened I received my new card in 2 days.
Such good efficient service.
2026年8月5日
Post Office Travel Money Card からの回答
Dear Carol,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card.
Rates aren’t nearly as good as other…
Rates aren’t nearly as good as other companies
Ok to use but can’t log in when no internet connection
2026年7月29日
Post Office Travel Money Card からの回答
Dear Ashford,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Post Office Travel Card priblem
As usual, trying to top up and I got the 'problem with system' message.
Were now stuck on the USA/Canadian border.
Assuming we do actually get home I'm giving up the PO card. It's let me down too many times.
2026年8月6日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Chris,
Thanks for your feedback. We're sorry to hear you experienced issues when trying to top-up. We understand how inconvenient this can be while travelling.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Anne,
We appreciate your positive feedback and are so glad you found our product easy to activate and use. Thank you for recommending it.
Post Office Travel Money Card
Easy to put money onto card
2026年7月29日
Post Office Travel Money Card からの回答
Dear Koreen,
We appreciate your positive feedback and that you find the card easy to load. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Good way to save
2026年7月29日
Post Office Travel Money Card からの回答
Dear Margaret,
We're glad you found your card a good way to save for your holiday.
It really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
If I could mark 0 I would
Order no.POL29811343.
If I could mark 0 I would. Online order i received had a shortfall of €30 which i reported and investigated for 2 weeks. Post office processes are fail safe ( NOT) and customer is either lying or trying to defraud.
PLEASE COUNT MONEY BEFORE YOU LEAVE BRANCH. COUNTER STAFF ARE NO LONGER ALLOWED TO OPEN YOUR ORDER TO CHECK .... YOU MUST
2026年8月5日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Susan,
Thank you for letting us know. We’re sorry to hear you experienced issues with your currency.
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7 and can investigate this for you.
You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
Think twice.
Trying to cancel my card seems impossible on line. I went to the post office and they said they can't cancel it, or don't know how to. I was told to phone up and cancel it. The reason for canceling my card is I got charged £1.50 to take out my own money. I will never recommend the post office travel card to anyone.
2026年8月3日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear James Patterson,
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
To close your card, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7 and can arrange this for you.
You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
Could not use my card automatically in…
Could not use my card automatically in French supermarket. Had to use an atm initially.
2026年4月3日
Post Office Travel Money Card からの回答
Dear Mike Marshall,
Thank you for taking the time to leave a review. We apologise for the inconvenience caused and have since followed up on this matter. If there’s anything further we can assist with, please don’t hesitate to reach out on 0344 335 0109, +44 207 937 0280 if calling from outside the UK, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
No good for emergency
No good for emergency. Purchased. Thursday. Fpr friday teio to soain cant activate for 3 days. Wtf. Now in spain. Tried again. Still lock.
Try ither this one is hard work.
You try call them from uk. Night mere
2026年8月1日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Angry Man,
We’re sorry your experience wasn’t fully positive. We’d love the chance to help or answer any questions you may have.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
A very helpful and knowledgeable post…
A very helpful and knowledgeable post office assistant talked us through the whole procedure.
We have had no problems using the card so far.
2026年7月31日
Post Office Travel Money Card からの回答
Dear Helen,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
The card is easy to top up using the…
The card is easy to top up using the app. Excepted everywhere with no issues, will definitely be using it again
2026年7月15日
Post Office Travel Money Card からの回答
Dear Stephen Hill,
We appreciate your positive feedback and are happy you found our app/card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Travel card.
Easy to register, friendly and helpful staff at the Evesham branch. Only put a small amount of euros on for emergency situations, also just to familiarise my self with the card.
I used it at a petrol station which are mainly automated in Sicily to fill up with fuel. No problems. I'll put more euros on now I feel confident with it's usage.
Just need to remember the pin number.
2026年7月29日
Post Office Travel Money Card からの回答
Dear David,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Alan,
We really appreciate your positive review. It’s great to hear that your experience went all.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
It’s fantastic
It’s fantastic. Card is easy to put my currency money on. & it’s good that you can switch currency if you have any left from your last holiday to your new destination. Is good that I can top up when needed.
Iv never had any issues using it. Iv often been asked what I use when going on holiday & I always recommend the post office travel card.
2026年7月22日
Post Office Travel Money Card からの回答
Dear Carole,
Thanks so much for your fantastic review. We're happy to hear that your experience went well and that you were able to easily change your currency back after your holiday.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
Often useful but often declined in…
Often useful but often declined in Supermarkets in Scandinavia for no reason. Most inconvenient on my many trips there.
2026年7月30日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Alan,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear C Gautrey,
We really appreciate your review. It’s great to hear the app is convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Refuses cashback after following rules
Chose to use this company after seeing them on Topcashback, so got a travel money card in Feb, after 6 months I’ve just found out they’ve declined the cashback with no reason provided. I won’t be using them on my next trip, and will be avoiding any post office travel money products in the future, they incentive signing up then refuse to give you what they owe. Really don’t recommend
2026年7月29日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Thomas Peters,
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly.
Alternatively, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7. You can also contact us by email at info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
I have had no issues with the Post…
I have had no issues with the Post Office travel card. It worked perfectly in Thailand .
2025年10月15日
Post Office Travel Money Card からの回答
Dear John,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
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