The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... もっと見る
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This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for sepa... もっと見る
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The card is a great idea. We opted to take our cards instead of cash for security reasons. However, nobody told us that the card had to be ‘activated’ before we could use it. Consequently when attempt... もっと見る
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企業情報
当該企業による記述
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
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4.1
ほぼ満足
5086件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The travel money card is amazing but it…
The travel money card is amazing but it doen't cover other countries like in Africa so i find it limiting.
2026年7月15日
Post Office Travel Money Card からの回答
Dear Roselyn Anaminyi,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the available currencies seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Love this money card so much
Love this money card so much. I could even spend the euros that were not spent on the card in shops in England and online
2026年3月9日
Post Office Travel Money Card からの回答
Dear I N Charles,
We're happy to hear that your experience went well and that you were able to easily use your remaining currency after your holiday.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Phillip Griffiths,
Thanks for your kind words. It’s great to hear that Keir made a difference. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
Made buying abroad so much easier added…
Made buying abroad so much easier added to my wallet on phone no problems
2026年7月15日
Post Office Travel Money Card からの回答
Dear Nicola Bradbeer,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Post Office Travel Money Card
So much hassle and it could be so much easier
So much hassle and it could be so much easier. Possibly the worst tool I've ever had to deal with. You stand there in the post office being sold this dream of ease and convenience to discover you cannot register the card until 10.30 the next day. Then when you come to register the next day it tells you that you have tried too many times and now you need to call up. Easier to just get currency and be done with it.
2026年7月16日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear James Leonard Crisp,
Thank you for sharing your thoughts. We’re sorry your experience didn’t meet expectations. If you’d like to talk through any concerns or need further assistance, please contact us on 0344 335 0109 or +44 207 937 0280 if calling from abroad, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money
So easy to use
We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees like you often get with debit or credit cards. It’s easy to top up while you’re away, and switching between currencies is straightforward. Overall, it’s simple to use, convenient, and great for keeping travel spending stress‑free. You can add it to your wallet on your phone too so u don’t take the card out with you.
2025年10月25日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Martin,
We really appreciate your review. It’s great to hear that exchanging your money was straightforward, making international spending smooth is exactly what we hope to provide.
Post Office Travel Money Card
My 1st time using a travel card and it…
My 1st time using a travel card and it couldn't have been any easier. So so easy in every aspect from shops to restaurants to local travel there was no problems using the card and your balance was kept up to date almost instantly 👍 the best way to spend your money aboard safe and secure
2026年7月10日
Post Office Travel Money Card からの回答
Dear Cameron,
Thanks for sharing your experience. We’re glad the app is making things easier for you, and we're glad the card is easy to use and load. It really helps us to hear this.
Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Take over at our Post Office
Take over at our Post Office. Got a hard act to follow previous staff very knowledgeable and helpful. The new people running same are not as friendly to customers and in small community as this communication is key.
2026年7月15日
Post Office Travel Money Card からの回答
Dear Janet Evans,
Thanks for your kind words. It’s great to hear that our customer service has made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Janet,
We appreciate your positive feedback and we're glad the card is easy to use and load. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Great service so much easier than hays…
Great service so much easier than hays and Great rates we love it and will be using it a lot more thanks
2026年7月15日
Post Office Travel Money Card からの回答
Dear Antony,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Jane,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Got scammed by a taxi in Poland all my…
Got scammed by a taxi in Poland all my money was advised that I would get all money back n not to worry a week later gets an email no refund cause I tapped the card you may aswell take your bank card instead of these waste of space at least with your bank they would get the refund sorted for you I thought post office holiday card was to protect you’re money wen really they do nothing of the sort I’m so disgusted with them
2026年7月4日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Suzanne,
Thank you for your feedback. We’re sorry to hear you were dissatisfied with your experience. To help us better understand your feedback, we’ve sent you a Trustpilot email, please keep an eye out for it. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk, we’d be happy to assist.
Post Office Travel Money Card
Great card to have able to save…
Great card to have able to save through the year for our holidays
2026年7月15日
Post Office Travel Money Card からの回答
Dear Nicola,
We're glad our services helped you plan your holiday budget. We want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Annette,
We're happy to hear that using the card abroad was easy for you.
Post Office Travel Money Card
Fantastic for my teenage lad in France…
Fantastic for my teenage lad in France on a school trip. Easy, and safe from pickpockets in Paris in a zipped trousers pocket. The PIN code also protects the money if it is stolen, so he's safe and sound. It has helped to make his first big trip feel reassured.
2026年7月15日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Claire,
We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.
Post Office Travel Money Card
HIGHLY RECOMMEND!!!
HIGHLY RECOMMEND!!!! Can use this very easily just like a bank card with no charges I was very nervous as I use cash every where no need very easy will use this every time I go away !!
2026年7月15日
Post Office Travel Money Card からの回答
Dear Customer,
Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
28/29 April this year.
An Post, the Irish Post Office does not recognise the card for use in their branches for withdrawal or deposit purposes.
2026年7月15日
Post Office Travel Money Card からの回答
Dear James Wentworth,
Thanks for your feedback. We understand how inconvenient this can be while travelling. We've shared this feedback with the relevant team to further investigate.
Post Office Travel Money Card
It what we needed on holiday we will…
It what we needed on holiday we will start saving for the next year.
2026年7月15日
Post Office Travel Money Card からの回答
Dear Ian,
We're glad our services helped you plan your holiday budget.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Di NOLLER,
Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Agents are polite and very helpful.
2026年7月15日
Post Office Travel Money Card からの回答
Dear Michelle Evans,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
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