Power Supplier レビュー 

Like the other reviewers, I thought I was buying from a UK company,but after 3 weeks of non arrival, I realised this was not so. Worse was to come when after less than six months, the battery failed. Whilst this was an inconvenience.I did not think it would be too much of a problem, but eventually I received a return address, of course from China. I was not happy. They then gave me an address in Portsmouth. I thought this would then be no problem.This was far from the truth as after many emails, they still claim not to have received it. I get the same broken English reply every time.The address was probably fake.. My biggest mistake, apart from buying from them was not to send it registered post. I did not think they reimburse me for the return cost, so went for the standard delivery.
Be warned do not buy from this company
Further to this ,they refuse to replace the faulty battery, still claiming to have not received it.They are a bunch of scumbags and should be avoided like the plague.

I ordered replacement Dell e4200 battery on 20 Feb 2015. On 4 Mar having read a few scare stories, I got no response through their patchy website contact (there is no phone contact). I raised a query through PayPal, on 6 Mar and got a response on 7 Mar - was advised "not to worry" it was on it way via Hermes.

A brand new battery turned up 2 days later - obviously had already been posted by snail mail from wherever.

Whilst the Customer Service was almost none existent, I did get an extremely good deal on a brand new battery - I had a bad experience of paying slightly more for a "reconditioned" battery from a UK based supplier that was obviously just ripped out of a defunct machine and lasted only 4 months - and yes it had a 3 month warranty....

I guess the 3 year guarantee reflects the fact its a brand new battery.

For me it was worth the risk of trying them because a brand new battery from a UK supplier would have been 3 times more expensive.

I recommend these guys and, with the above risk proviso, will probably use them again.

We ordered a replacement battery for my Toshiba laptop thinking we were dealing with a UK based company. It arrived on time but unfortunately did not work. After emailing them about the problem they advised to update the BIOS, which we did but without result. They then offered to check the battery and replace or refund it but as I found out hardly any courier or parcelservice ships lithium ion batteries anymore. On top of that, the costs of sending it back would be more than the price of the battery itself and would not be refunded by powersupplier....

Lesson learnt: research companies before you buy online, had we done that we would have undoubtedly found this site with numerous, comparable complaints and would never have ordered the battery with powersupplier and still would have had our money or a working battery replacement.

I ordered 2 replacement batteries for my fujitsu AH530 as my one died. The price sounded good (cheapest around) same with the conditions and more importantly was implying to be a UK based company.
My first mistake was not reading the reviews about this company!!!
2 days after placing the order I emailed the company asking for further information without any success. The only reply I received was a sort of template in poor English. a quick tracking on their IP address shown that the emails are based in US but this is likely to be a fake IP address as the company is known to be based in China and have a warehouse somewhere in England. Don’t get me wrong, I buy regularly from Chinese suppliers and never had a complaint about genuine sellers.
When I realized that I as risking losing my hard earned money I opened a dispute on Paypal. Several messages back and forward with little or no information supplied by the seller. To make things worse, the tracking number given was always returning “sorry, we have no information on that reference number.”
After the dispute period ran out and I was allowed by Paypal to escalate it to a claim I didn’t received any further from the seller.
Strangely, the day after the claim the batteries were posted and 2 days after I received them.
There are other (unfortunate) costumers from this company that stated receiving the wrong battery so I was very cautious about it.
I was glad to find out that both batteries were what was ordered and in perfect working condition.
I just don’t accept or even understand why such company is allowed to trade in the UK when is in fact a Chinese based business and are so poor in trading.
I am convinced that wasn’t Paypal’s intervention I would be still waiting for the order to be dispatched.
As precaution you better stay clear from this rogue company. A final note, they will not issue you an invoice and any VAT (Claimed to be charged) document. As far I understand, if something goes wrong during the stated 3 years warranty period I will have 2 very expensive doorstops.
As you will understand I can't say that I was a victim of a scam as other are stating, but was very close...

I ordered and paid for a laptop battery from what I believed to be a legit uk company with a .co.uk website.
I now know the company is based somewhere in China !
After 10 days still no sign of the battery !
I have had sent numerous emails to the company , and I am been told the same reply every time :-


Dear James Hague,

Thank you for your email. We are very sorry for that. We have processed your order and shipped the item to you by Hermes company, may be on road. The tracking number is 9049477465149179. Please do not worry, The Hermes company reply, this item have arrvied Transit center, and they have contact your local branch company, you will received it within a few days. Here is apologized again for the inconvenienced.

If you have any questions, please feel free to contact us, we will do our best to help you.
Thanks and regards
Customer Service Department.
[Name]

Tracking number not recognised !!!
Goodbye hard earned money : (

Ordered a battery off them, it would not charge. I bought another battery from a different company after I realised that I had been scammed from this Chinese based and Chinese operating company and that battery worked from the other company. I told them that the battery did not work and I wanted a refund but they just tried to fob me off saying that I needed to reset the BIOS which is a load of rubbish because the other battery I ordered worked without having to reset anything.

Eventually I gave up with these crooks because I realised, even though their website and business name gives you the impression of being in the UK, that they were Chinese based and Chinese operating and they would of made me pay more in packaging and sending the useless battery back to China than what I paid for the battery. They do not state that they are Chinese based and Chinese operating.

I placed the order believing I was dealing with a UK company. I only later checked it with Trustpilot and realized it is based in China. The Sony Vaio replacement battery arrived after 11 days. The price including transport was around 50% of what I should have paid in Denmark. I was worried that I would have had to pay VAT and customs clearance fee on top but somehow I was not charged with that. The battery works fine, the colour is different from my notebook (silver instead of black) but that may be my own mistake when ordering. I am impressed with the fast shipping.

Ordered a replacement battery from this UK looking website, item arrived and was poorly made so had to return. It was at this time that I was told the item had to be returned to China to be quality control checked, I asked about who would be responsible for the cost's of sending the item to China. Never got a straight answer, so was left with no choice but to send it, after 1 month I got a refund for the cost of the item but not for the additional shipping. The goods on this website made be slightly cheaper but if you have to return them it will end up costing you a lot more.