Practice Plus Group Hospitals - Rochdale Opthalmology レビュー 8

TrustScore 5段階評価の3.5

3.3

Croft Shifa Health Centre, Belfield Road, OL16 2UP Rochdale, UK, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I was referred to Plus Group Rochdale for Glaucoma treatment seven months I visited them in a wagon in a B&Q car park and they simply repeated previous tests. Although I was told that I was being ref... もっと見る

企業が回答しました

5つ星のうち5の評価

Been for my routine monitoring at Rochdale and it wasn’t the best news. Shazida explained everything and was very kind as I was upset. She booked me in to see the doctor quickly.

企業が回答しました

5つ星のうち5の評価

Recently had cataract surgery at Croft Shifa. Thank you to everyone - from reception staff, nursing staff and consultant - for an exceptional service.

企業が回答しました

5つ星のうち5の評価

All the staff at the Croft Shifa centre were amazing and up to now I have two procedures the last being a VR procedure with Mr Madan Quershi who was brilliant I would recommend the Croft Shifa Centre... もっと見る

企業が回答しました


企業情報

  1. 私立病院

当該企業による記述

Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.


連絡先

  • Croft Shifa Health Centre, Belfield Road, OL16 2UP, Rochdale, UK, 英国

  • 0333 200 4058

3.3

まあまあ

TrustScore 5段階評価の3.5

8件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 58%に回答しています

通常2週間以内に回答

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5つ星のうち1の評価

Disastrous

6 months after having cataract surgery my eyesight is significantly worse than before and now in need of hospital intervention. The whole experience has been a catalogue of untruths and errors. Communication us poor and unable to speak with anyone other than than the switchboard operator who simply forwards messages.

2025年12月18日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Hi Ross, thank you for taking the time to share your feedback. We value all patient feedback and are sorry to hear that you are unhappy with the outcome. A member of our team will contact you shortly to discuss your concerns further.

5つ星のうち1の評価

I was referred to Plus Group Rochdale…

I was referred to Plus Group Rochdale for Glaucoma treatment seven months I visited them in a wagon in a B&Q car park and they simply repeated previous tests. Although I was told that I was being referred so drops could be prescribed, I was then told I would have to be referred to an opthomoligist in Rochdale - three month waiting list. My appointment was then cancelled over a month ago. I have just received a letter saying I have a 15 minute telephone appointment with a nurse. My optician is bewildered as he referred me as an urgent case. After seven months I still haven't started treatment. I have already lost confidence in the organisation.

2026年5月5日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Hi Martin, thank you for your review. We’re sorry for the delays you experienced. Our team has now been in touch and arranged a consultant appointment, and we hope this provides reassurance. Please contact us directly if you need anything further.

5つ星のうち5の評価

Made the right choice!

I have now had cataract surgery on both eyes, both done be Mr Querish and supported by the Rochdale team. Before I went to the first appointment I was very anxious about the procedure but the excellent care and attention I received dealt with this well. I still have not got over the huge improvement in my vision. The colour that has been added to my world is awesome. I definite feel I made the right choice in where to have it done. First class!

2026年1月19日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Thank you for your lovely feedback! We’re pleased our team could make your experience positive.

5つ星のうち5の評価

All the staff at the Croft Shifa centre…

All the staff at the Croft Shifa centre were amazing and up to now I have two procedures the last being a VR procedure with Mr Madan Quershi who was brilliant I would recommend the Croft Shifa Centre to anyone the very best of the NHS and I am so grateful for the care I have received there.

2026年2月17日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Hi Bernadette,

Thank you for your kind words. We are so pleased to hear about your experience. Thank you for choosing us for your care.

5つ星のうち5の評価

Very pleased with recent cataract surgery.

My wife and I recently had cataract surgery on both eyes, via the NHS, and we are both very happy with the results, and cannot believe the difference and improvements to our lives this has made. From the point of referal by our optician to the point of getting the op took only 6 weeks. The staff were friendly, very thorough and conscientious. One tip I would say is get a morning appointment if you can as it gets busy in the afternoon. One small complaint is that it can be difficult to get through on the phone, should you need to, as the switch board seems to handle calls for many departments. Wishing your team all the best. Denis and Christine Robinson.

2025年9月29日
自発的なレビュー
5つ星のうち1の評価

Don't ever go here or work here

This is one of the worst, unbelievably rude, clique places to ever exist. Please for your sanity and well-being, never work here or be a patient it. The workplace is catastrophic, people get lost to follow ups. People have lost their sight and have had difficulties with there sight.

AVOID AVOID AVOID

2024年6月19日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Thank you for your review and we are sorry to hear you had a poor experience at Rochdale Ophthalmology.
We’d like to offer some reassurance that our feedback regarding the quality of the treatment and care we provide is overwhelmingly positive, both from patients and independent assessments of our service.
At a company level and a local level, we absolutely prioritise staff wellbeing, engagement and collaboration.
We would welcome the opportunity to discuss your views through the appropriate channel if you would like to contact the team directly.

5つ星のうち5の評価

Recently had cataract surgery at Croft…

Recently had cataract surgery at Croft Shifa. Thank you to everyone - from reception staff, nursing staff and consultant - for an exceptional service.

2025年3月21日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Hi Julia, thank you for your kind words, we are very pleased to hear this!

5つ星のうち5の評価

Rochdale

Been for my routine monitoring at Rochdale and it wasn’t the best news. Shazida explained everything and was very kind as I was upset. She booked me in to see the doctor quickly.

2025年3月25日
自発的なレビュー
Practice Plus Group Hospitals - Rochdale Opthalmology ロゴ

Practice Plus Group Hospitals - Rochdale Opthalmology からの回答

Hi Clare, thank you for sharing your experience. We're sorry to hear that your visit brought difficult news, but we're glad that Shazida was able to support you with kindness and care. Ensuring that our patients feel listened to and looked after is very important to us. If there's anything more we can do to assist you, please don’t hesitate to reach out. Wishing you all the best.

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