Had a fabulous experience in Pravins Milton Keynes today, from start to finish we were listened to, made to feel special and not under pressure at all. We purchased 2 wedding rings and the entire proc... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brilliant communication, super helpful, no ask was ever seen as being too much, beautifully gift wrapped, with all the extra touches such as personalised gift message added that very personal touch.... もっと見る
I found the experience very relaxing, The sales person was very helpful and knowledgeable to what I was looking for. I did not find that I was being pressured at any time during the purchase.
Jake was so friendly and helpful. No pressure selling and we were encouraged to make our own decisions. We felt he really had our satisfaction at heart and not increased sales value. Thank you Jake y... もっと見る
企業情報
Pravins について
当該企業による記述
FAMILY-OWNED INDEPENDENT JEWELLER SINCE 1969
Established in London in 1969, Pravins is a family-owned independent jeweller with over 50 years of experience. From our stores in Cardiff, Reading and Milton Keynes, and through our online store, we help customers across the UK celebrate life's most meaningful moments.
We specialise in diamond engagement rings, wedding rings, fine jewellery and bespoke jewellery, featuring carefully selected natural diamonds, lab-grown diamonds and coloured gemstones. Every piece is crafted or chosen to meet the exacting standards that have defined Pravins for more than five decades.
Known for quality, craftsmanship and personal service, our experienced team is committed to helping you choose with confidence, whether you're visiting one of our stores or shopping online.
連絡先
2-3 Holybrook Walk, RG1 2AQ, Reading, 英国
- 029 2039 4405
- admin@pravins.co.uk
- pravins.co.uk
4.8
優良
154件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Staff
2026年5月4日
Pravins からの回答
Thank you for your 5-star review. We're delighted to hear you had such a positive experience with our team. We'll be sure to pass your kind comments on to the staff, and we look forward to welcoming you back to Pravins again soon.
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you had a fantastic experience choosing your earrings with us. We hope you enjoy wearing them, and we look forward to welcoming you back to Pravins in the future.
Excellent service
Excellent service, very friendly and knowledgeable staff. Wouldn’t hesitate to recommend Pravins to friends
2026年8月2日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you received excellent service from our team. Providing friendly, knowledgeable advice is something we take great pride in, so it's lovely to know you enjoyed your experience. Thank you for your recommendation, and we look forward to welcoming you back to Pravins in the future.
This is the second purchase I have made…
This is the second purchase I have made from Pravins on line. Again the process was faultless and the item was beautifully packaged to make the purchase feel special a great company to order from.
2026年6月20日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you've enjoyed another positive experience shopping with Pravins online. It's lovely to know the ordering process was seamless and that the presentation of your jewellery made your purchase feel even more special. Thank you for choosing us again, and we look forward to helping you find something special in the future.
Modrwy Dyweddïad
Roedd y staff i gyd yn gyfeillgar go iawn ac oedd eu cymorth yn hollol wych. Llwyddon nhw ddod o hyd i yn union beth o’n i eisiau
2026年5月5日
Pravins からの回答
Diolch yn fawr am eich adolygiad 5 seren. Rydym wrth ein bodd eich bod wedi cael profiad mor bositif wrth ddewis eich modrwy ddyweddïad. Mae'n braf iawn clywed bod ein tîm wedi eich helpu i ddod o hyd i'r union beth roeddech yn chwilio amdano. Diolch am eich geiriau caredig, ac edrychwn ymlaen at eich croesawu yn ôl i Pravins yn y dyfodol.
Thank you very much for your 5-star review. We’re delighted to hear that you had such a positive experience choosing your engagement ring. It’s wonderful to know our team helped you find exactly what you were looking for. Thank you for your kind words, and we look forward to welcoming you back to Pravins in the future.
Great service.
2026年7月6日
Pravins からの回答
Thank you for your 5-star review. We're delighted to hear you received great service during your visit. Thank you for choosing Pravins, and we look forward to welcoming you back again soon.
Professional service for engagement…
Professional service for engagement ring and the wedding rings and despite asking a little close to the wedding day got the rings in a timely manner
2026年6月6日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed a professional and positive experience choosing both your engagement ring and wedding rings with us. It's especially pleasing to know we were able to have your rings ready in time for your wedding despite the tight timescale. We hope your special day was everything you wished for, and thank you for choosing Pravins to be part of such an important milestone.
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear your purchase was so easy and that you had such a positive experience. Thank you for choosing Pravins, and we hope to welcome you back again in the future.
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear your experience was made so easy and that you received great service from Jake. We'll be sure to pass on your kind comments to him. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
A lovely shop employees very friendly…
A lovely shop employees very friendly and helpful especially Katie who served us I would recommend Pravins to my friends and family
2026年7月31日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed your visit to our store and found our team so friendly and helpful. Katie will be especially pleased to receive your kind comments. Thank you for recommending Pravins to your friends and family, and we look forward to welcoming you back in the future.
Friendly and knowledgeable
Friendly, receptive and attentive staff. Whilst they are incredibly knowledgable they make you feel at ease throughout the whole buying experience. Thank you so much for your help and I will be recommending you going forward.
2026年7月30日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you found our team friendly, attentive and welcoming throughout your visit. It's especially pleasing to know our advice helped you feel at ease while choosing your jewellery, as providing a relaxed and informative experience is something we take great pride in. Thank you for your recommendation, and we look forward to welcoming you back to Pravins in the future.
I recently got engaged in pravins
I recently got engaged in pravins . Myself and my partener are 60 and tge staff gave us the attention and service as if we were younger . Tge ring and bearings my fiancé bought there are anazing. Tgank you pravins of cardiff xxx
2026年5月30日
Pravins からの回答
Thank you for your wonderful 5-star review. Congratulations on your engagement! We're delighted to hear you and your fiancée enjoyed such a positive experience with our Cardiff team. Every customer deserves the same care, attention and personal service, so it's lovely to know you felt so well looked after. We hope you both enjoy wearing your beautiful rings for many happy years to come, and thank you for choosing Pravins to be part of such a special milestone.
30 wedding anniversary shopping
Great service. There was no hard sell just wonderful help and guidance. The glass of bubbly also helped!
Highly recommend.
2026年6月6日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed such a positive experience with us. Providing honest guidance in a relaxed, no-pressure environment is something we take great pride in, so it's lovely to know you felt so well looked after. We're also pleased you enjoyed the celebratory glass of bubbly! Thank you for your recommendation, and we look forward to welcoming you back to Pravins in the future.
the staff and how they dealt with me…
The staff and how they dealt with me and my purchase
2026年7月11日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you were so pleased with the service you received and your purchase. Providing a personal and enjoyable experience for every customer is something we take great pride in. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
Great service
Great service, easy to use website and very impressed with the item and the packaging. Can’t praise them highly enough.
2026年7月2日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed both our online service and your purchase. It's lovely to know you found our website easy to use and that both the jewellery and its presentation exceeded your expectations. Thank you for your kind words, and we look forward to helping you again in the future.
Great jewellery, but strange ambience in store
I liked the showroom and the great range of jewellery available. I disliked the less than welcoming atmosphere. Staff did their job, but they could have been friendlier. Once I had selected the earrings I liked, I paid and then had to wait a very long time for my purchase to be wrapped. I’m not sure why there was such a delay. No reason or apology was given. I didn’t feel valued as a customer and will probably not visit the store again.
2026年6月3日
Pravins からの回答
Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed visiting our store and found a pair of earrings from our collection that you were happy with.
We're genuinely sorry to hear that the service you received didn't reflect the warm, welcoming experience we aim to provide. It's particularly disappointing to learn that you were left waiting without any explanation or apology, and that this left you feeling undervalued as a customer. That is certainly not the impression we want anyone to leave with after visiting Pravins.
Your comments have been shared with the store team and will be used as an opportunity to improve the experience we provide. We truly hope you'll consider visiting us again in the future, as we'd welcome the opportunity to restore your confidence in Pravins and provide the level of service you should always expect from us.
Couldn't have asked for better…
Couldn't have asked for better communication and service from each member of staff I spoke to/emailed. They managed to get a very specific ring made in my size and shipped over to me, all for a reasonable price. Would definitely recommend!
2026年6月13日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you were so pleased with the service and communication you received from our team. It's especially rewarding to know we were able to source and create the perfect ring in your size and have it delivered to you. Thank you for your recommendation, and we hope you enjoy wearing your ring for many years to come.
Ask for Steph
We had the most amazing experience purchasing my fiancée’s engagement ring, and I can’t thank Steph enough.
From the moment we arrived, Steph made us feel completely at home. Buying an engagement ring is stressful but Steph immediately put us at ease, with her friendly, and genuine approach.
She took the time to understand exactly what we were looking for, answered every question with incredible knowledge and patience, and never once made us feel rushed or under pressure. She made the whole process bearable and straightforward
Thanks to Steph, what could have been a stressful experience became one that was stress free. She is an absolute credit to the company, and I wouldn’t hesitate to recommend anyone looking for an engagement ring or any special piece of jewellery to ask for her.
Thank you, Steph
2026年6月13日
Pravins からの回答
Thank you for your wonderful 5-star review, and congratulations on your engagement! We're delighted to hear Steph made such a positive difference to your experience. Choosing an engagement ring is a significant moment, and it's wonderful to know her friendly approach, expert guidance and genuine care helped you feel relaxed and confident throughout the process. Steph will be thrilled to read your kind words, and we'll be sure to pass them on. Thank you for your recommendation, and for choosing Pravins to be part of such a special milestone. We wish you both every happiness for the future.
Choosing our engagement ring . Myself and my partner chose Pravins as…
Myself and my partner chose Pravins as the company to buy our engagement ring from for several reasons... firstly the selection of rings genuinely were of a better quality in the price range we chose.. secondly the store itself is classy beautiful set out..and thirdly the staff member who delt with us (Holly) and the manager were absolutely outstanding..polite, efficient and very good at their jobs ..I have nothing but praise for the service we received.
2026年4月4日
Pravins からの回答
Thank you for your wonderful 5-star review, and congratulations on your engagement! We're delighted to hear you chose Pravins and that you were so pleased with the quality of our jewellery, your experience in store and the service you received from Holly and the rest of the team. Holly will be thrilled to read your kind words, and we'll be sure to pass them on. Thank you for placing your trust in us for such an important purchase, and we wish you both every happiness for the future.
Such a genuinely warm welcome
Such a warm welcome when we entered the shop and nothing was too much trouble. After I explained what I was looking for I was shown an excellent selection of beautiful rings. The sales lady was delightful and so helpful and patient.
2026年5月14日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you received such a warm welcome and enjoyed your experience with us. It's lovely to know our team took the time to understand what you were looking for and helped you explore a beautiful selection of rings without ever making you feel rushed. Thank you for your kind words, and we look forward to welcoming you back to Pravins in the future.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。