Had a fabulous experience in Pravins Milton Keynes today, from start to finish we were listened to, made to feel special and not under pressure at all. We purchased 2 wedding rings and the entire proc... もっと見る
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Brilliant communication, super helpful, no ask was ever seen as being too much, beautifully gift wrapped, with all the extra touches such as personalised gift message added that very personal touch.... もっと見る
I honestly couldn’t have asked for a better experience with Pravins in Reading, and especially Emma. I was looking for something really special for my wife Emily for our 10th wedding an... もっと見る
I found the experience very relaxing, The sales person was very helpful and knowledgeable to what I was looking for. I did not find that I was being pressured at any time during the purchase.
企業情報
Pravins について
当該企業による記述
FAMILY-OWNED INDEPENDENT JEWELLER SINCE 1969
Established in London in 1969, Pravins is a family-owned independent jeweller with over 50 years of experience. From our stores in Cardiff, Reading and Milton Keynes, and through our online store, we help customers across the UK celebrate life's most meaningful moments.
We specialise in diamond engagement rings, wedding rings, fine jewellery and bespoke jewellery, featuring carefully selected natural diamonds, lab-grown diamonds and coloured gemstones. Every piece is crafted or chosen to meet the exacting standards that have defined Pravins for more than five decades.
Known for quality, craftsmanship and personal service, our experienced team is committed to helping you choose with confidence, whether you're visiting one of our stores or shopping online.
連絡先
2-3 Holybrook Walk, RG1 2AQ, Reading, 英国
- 029 2039 4405
- admin@pravins.co.uk
- pravins.co.uk
4.8
優良
156件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Choosing our engagement ring . Myself and my partner chose Pravins as…
Myself and my partner chose Pravins as the company to buy our engagement ring from for several reasons... firstly the selection of rings genuinely were of a better quality in the price range we chose.. secondly the store itself is classy beautiful set out..and thirdly the staff member who delt with us (Holly) and the manager were absolutely outstanding..polite, efficient and very good at their jobs ..I have nothing but praise for the service we received.
2026年4月4日
Pravins からの回答
Thank you for your wonderful 5-star review, and congratulations on your engagement! We're delighted to hear you chose Pravins and that you were so pleased with the quality of our jewellery, your experience in store and the service you received from Holly and the rest of the team. Holly will be thrilled to read your kind words, and we'll be sure to pass them on. Thank you for placing your trust in us for such an important purchase, and we wish you both every happiness for the future.
Such a genuinely warm welcome
Such a warm welcome when we entered the shop and nothing was too much trouble. After I explained what I was looking for I was shown an excellent selection of beautiful rings. The sales lady was delightful and so helpful and patient.
2026年5月14日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you received such a warm welcome and enjoyed your experience with us. It's lovely to know our team took the time to understand what you were looking for and helped you explore a beautiful selection of rings without ever making you feel rushed. Thank you for your kind words, and we look forward to welcoming you back to Pravins in the future.
Professional service
We were made to feel important.
Little touches like the glass of wine and sitting at a table with the asstant. It was my 70th birthday so i was given a bottle of wine, again a lovely touch. All made for a good experience.
2026年6月17日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed such a positive experience with us. Providing personal service in a relaxed and welcoming environment is something we take great pride in, so it's lovely to know the little touches helped make your visit even more memorable. We're especially pleased we could help celebrate your 70th birthday, and we hope you enjoyed the bottle of wine. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
Such a great personal experience from…
Such a great personal experience from Francesca, who helped us find our perfect wedding rings. Nothing was too much trouble for her and the service was excellent!
2026年5月16日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear Francesca helped you find your perfect wedding rings and made the experience so enjoyable. She will be thrilled to know her friendly, patient approach and excellent service made such a positive impression. Thank you for your kind words, and we wish you both every happiness for the future. We look forward to welcoming you back to Pravins again soon.
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you received great service from our team. Providing a friendly, helpful and welcoming experience is something we take great pride in. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
Fab service from Emma
Fab service from Emma and very kind and helpful to us and our daughter
2026年7月29日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you and your daughter had such a positive experience with us. Emma will be so pleased to know her friendly and helpful service made your visit so enjoyable. Thank you for your kind words, and we look forward to welcoming you all back to Pravins in the future.
Not worth the money
The earrings (5.5cm diameter 18ct gold hoops) I purchased are really flimsy and lightweight, they are not worth the cost at all, and it's quite disappointing. I have 18ct gold stud earrings that cost significantly less and are of a better craftsmanship and a greater weight.
2026年7月25日
Pravins からの回答
Thank you for taking the time to share your feedback. We’re very sorry to hear that these earrings haven’t met your expectations. Although we sell a high volume of hoop earrings and generally receive very positive feedback, we do understand how disappointing it must be when a purchase doesn’t feel as you had hoped.
We’d really appreciate the opportunity to look into this for you and see how we can resolve your concerns. Please could you contact our team at admin@pravins.co.uk, quoting your order details, and we’ll be happy to investigate and work with you to find a satisfactory solution.
We genuinely value your feedback and hope we can turn your experience around.
Wonderful experience
Wonderful experience at the store in Reading. Very beautiful designs. Neomi showed us all the options, explained everything clearly and ensured that we had a very smooth ordering process.
2026年7月26日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you had such a positive experience at our Reading store. Noemi will be so pleased to know her friendly guidance and clear explanations helped make choosing your jewellery an enjoyable and straightforward experience. Thank you for your kind words, and we hope to welcome you back to Pravins again soon.
Pravins からの回答
Thank you for your 5-star review. We're delighted to hear you received very good service during your visit. Thank you for choosing Pravins, and we look forward to welcoming you back again soon.
Pravins からの回答
Thank you for your wonderful 5-star review. We’re delighted to hear you received such great service from our Milton Keynes team. We’ll be sure to pass on your kind comments, and we look forward to welcoming you back to Pravins in the future.
Very helpful didn’t rush us at all
Very helpful didn’t rush us at all. Felt they were helping you make the right decision.
2026年7月24日
Pravins からの回答
Thank you for your wonderful 5-star review. We're so pleased to hear you felt supported throughout your visit and never under any pressure. Helping our customers make the right decision with honest advice and a relaxed experience is something we take great pride in. We hope to welcome you back to Pravins again soon.
Pravins wedding bands experience
We visited Pravins to view wedding bands and the service was excellent throughout. Jake explained the various options clearly and this helped greatly to fill in the gaps in our knowledge from prior research.
No selling pressure at any time and we happily decided of our own choice to proceed with the purchases. A celebratory glass of Prosecco to complete the transaction was also a very nice gesture.
Recommended.
2026年7月23日
Pravins からの回答
Thank you for taking the time to leave such a wonderful 5-star review. We're delighted to hear you had such a positive experience choosing your wedding bands with us. Jake will be pleased to know his guidance helped you explore the different options and make your decision with confidence. Providing honest advice in a relaxed, no-pressure environment is something we pride ourselves on, and we're so pleased you enjoyed the celebratory glass of Prosecco too. Thank you for your recommendation, and we look forward to welcoming you back to Pravins in the future.
Great experience!
We had a wonderful experience picking out wedding bands at Pravins. A special thank you to Noemi Maretta for all of her help.
When we walked into the store, Noemi helped us immediately. She listened to what we were looking for and brought out lots of options for us to look at. She was patient and did not rush us. She was knowledgeable, friendly, and professional and we are very happy with our purchases. Thank you!!
2026年7月25日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you had such an enjoyable experience choosing your wedding bands with us. Noemi will be so pleased to know her friendly, professional approach and expert guidance helped you find the perfect rings. Taking the time to listen, offer advice and ensure every customer feels relaxed throughout their visit is something we take great pride in. We hope you both enjoy wearing your wedding bands for many happy years to come, and we look forward to welcoming you back to Pravins in the future.
Al your staff were polite
Al your staff were polite, attentive and not pushy especially the lady who was the primary member of staff dealing with me.
2026年7月23日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear you had such a positive experience with our team. Providing attentive, friendly service without any pressure is something we pride ourselves on, so it's lovely to know this made such a difference during your visit. We'll be sure to pass your kind comments on to the member of staff who looked after you. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
My chain with pendent is elegant and…
My chain with pendent is elegant and luxurious, packing is highly secured and elegant. Chain and pendent is pure 18ct. Highly recommended Pravins brand. I am so happy with my gift.
2026年7月23日
Pravins からの回答
Thank you for your wonderful 5-star review. We're delighted to hear how pleased you are with your 18ct gold chain and pendant. It's lovely to know both the jewellery and its presentation met your expectations, and that your gift brought you so much happiness. Thank you for your kind recommendation, and we hope you enjoy wearing your jewellery for many years to come.
I have been using the Cardiff store for…20 years
I have been using the Cardiff store for many years and have always found the staff to be so helpful and polite. Would recommend them any day.
2026年6月25日
自発的なレビュー
Pravins からの回答
Thank you for your wonderful review and for your continued support over the years.
We're delighted to hear that you've consistently found our Cardiff team to be helpful and polite. Providing a welcoming and personal experience is something we take great pride in, so it's lovely to know that has made such a positive impression.
Thank you for your recommendation, and we look forward to welcoming you back to Pravins again soon.
Outstanding service
Outstanding service, new exactly what i wanted and time was tight. Worked with me to get a great deal and improved on my purchase. Thank you
2026年7月22日
Pravins からの回答
Thank you for your fantastic review.
We're delighted to hear that our team understood exactly what you were looking for and were able to help, especially with such a tight timescale. It's wonderful to know we could work with you to find the right piece and make your purchase even better.
Thank you for choosing Pravins. We hope to welcome you back again soon.
Pravins からの回答
Thank you for your 5-star review.
We're so pleased to hear you found exactly what you were looking for and that our team were able to help. We really appreciate your kind words and look forward to welcoming you back to Pravins in the future.
Pravins からの回答
Thank you for your wonderful 5-star review.
We're delighted to hear that you found our team friendly and extremely helpful. Providing a warm welcome and taking the time to help every customer is something we take great pride in.
Thank you for choosing Pravins. We look forward to welcoming you back again soon.
Sales person was very attentive and had…
Sales person was very attentive and had great Patience,explained everything in depth,definitely will
Give Buisness.
2026年7月20日
Pravins からの回答
Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you found our team attentive, patient and informative throughout your visit. We believe choosing a piece of jewellery should be an enjoyable and unhurried experience, so it's wonderful to know you felt well looked after. We truly appreciate your kind words and look forward to welcoming you back to Pravins in the future.
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