Premium RDP レビュー 104

Premium RDP からの回答

2021年10月22日

Thankyou so much for your fedback please note our team is available 24/7 to assist you please send us complaint at complaints@premiumrdp.com,
here is answer for your every concern!we are happy to answer you ,
1- They have 3rd class support.
Ans:
our response team is within 1-5 minutes for every customer.
Please tell us your email address or account details so we can help you and resolve your quries.
2- They could bandwidth manually.
Ans :
Our bandwith is monitired by our system which is client server panel here is our cloud platform : https://cloud.premiumtech.uk and here is screenshot: https://paste.pics/EI1LG the bandwoth monitored by client through cloud portal,we have many regions with free unlimited bandwith.
For VPS you have complete control panel where you can monitor your usage:
here is screenshot :https://paste.pics/EI1LT
as per our given response your claim regarding manual bandwith is false.

3. They will charge before completing the month and then refund without any apologies.
Ans :
we doesnot charge before completeing month as all our vps services are on monthly basis and for cloud its hourly as well
here are our billing policies https://www.premiumrdp.com/legal
Note :
Dont Forget we are Company wth complete EV SSL Verification you can claim 1000000$ from us in this regard here is our compliance ev verification link:
https://secure.trust-provider.com/ttb_searcher/trustlogo?v_querytype=W&v_shortname=POSEV&v_search=https://www.premiumrdp.com/&x=6&y=5
your claim is wrong
4.They are not Providers they are resellers and charge double from the original developer.
Ans :
we are eu company https://find-and-update.company-information.service.gov.uk/company/11517846 with own dc facilites in some locations we have partnership with dc to provide you better services
and our Prices are lowest we offer Free Windows for windows servers as we are microsoft premium partner for more about us readout here : https://www.premiumrdp.com/about-us

5. They have 3rd class UI Whmcs.
Ans :
Its worldwide billing platform like many big companies we also use same for managing customers.for cloud we have our own UI :https://cloud.premiumtech.uk

6. If you order a server it will take 12 to 24 hours coz they purchase from somewhere and add into your panel.
Our services are instantly auto active once your signup but for new accounts it might take 30 minutes to manually review accounts its mentioned in our terms :
https://www.premiumrdp.com/legal,to avoid from fraudulent customers/spammer we use fraud detection tools and Premium Technologies covers the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018 ICO UK : https://ico.org.uk/ESDWebPages/Entry/ZB237163

7.They will cancel your services if you will ask questions multiple times.
we never cancel accounts or services for any customer but please note in our terms htps://www.premiumrdp.com/legal its mentioned services will be used for legal purposes,we reserve right to cancel or terminate services on notice if your void terms like as :
You cannot use server for following plus no DMCA Content Allowed:
Child Pornography
Anti-goverment websites
Zoo
Botnet/Malware Administration
Hacking Tools (DOS, Scanners, etc.)
NO SPAMMING emails from the servers
Phishing Websites
If you will void terms use for above things we reserve right to suspend your services on notice we are responsible company.

8.If you ask him to cancel your VPS coz that one is not working fine they will send a request to cancel your account instead of one VPS.
Ans :
your server working is through control panel so there is no chance of any failure we monitor all nodes all regions all times but still if you feel any error issue we are available 24/7.our support is free of cost.we are available through ticket,phone,social media.

9.In some cases, if you had an abuse report at your VPS they will cancel your services.
Ans :
we never cancel accounts or services for any customer but please note in our terms htps://www.premiumrdp.com/legal its mentioned services will be used for legal purposes,we reserve right to cancel or terminate services on notice if your void terms like as :
You cannot use server for following plus no DMCA Content Allowed:
Child Pornography
Anti-goverment websites
Zoo
Botnet/Malware Administration
Hacking Tools (DOS, Scanners, etc.)
NO SPAMMING emails from the servers
Phishing Websites
If you will void terms use for above things we reserve right to suspend your services on notice we are responsible company.

10- If your bandwidth is overdue they will stop your server instead overcharge.
Ans :
As we explained with screenshots if your bandwith like as in hongkong completes you checked you can ask our sales to upgrade your server or add bandwith on additional charge we never auto charge bandwith for any customer.

Hope above answers are as per your allegations but still we are available for 24/7 for any further answer,Please send us email complaints@premiumrdp.com
becuase we are unable to track your revew email

Best Regards,
Paul
Director Marketing

Premium RDP からの回答

2021年7月17日 に更新

Thankyou so much for your positive feedback,we are always here to assist customer like you,.
Please note The setup time for all worldwide servers execpt Pakistan,Mexico and Egypt is (Linux --Instant,Windows Setup 30 Minutes)---The Pakistan,Mexico,Egypt server minimum setup time is 24 hours as there is some internal validations and compliance.
Thanks for your comments

Best Regards,
Olivia Josh
Marketing Manager