Had some troubles with my phone downloading an eSIM. Sent an email to customers support. Anna was great! Helped me to solve my problems with prompt replies and actions. Really appreciate her profes... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very easy to order, arrives quickly. This is the third trip I have used Prepaidsims for. Perfect internet access every time. Have used them in Mediterranean, Japan, and now this time, all over Scandin... もっと見る
I had a fantastic experience with Prepaidsims. The SIM card itself was great value and worked perfectly throughout my trip. What really stood out, though, was the excellent customer service. I co... もっと見る
The performance of the connectivity within Japan was really poor. There dead zones in the middle of Tokyo where I couldn't get any reception at all, on both 4G and 5G connections. Even when I c... もっと見る
企業情報
さまざまな外部ソースから提供された情報
We offer top prepaid travel SIM cards covering over 100+ of the world's destinations. Buy a prepaid travel SIM for on your next holiday and stay connected like a local. Check out the latest deals on roaming free prepaid SIMs for Australian travellers a...
連絡先
オーストラリア
- prepaidsims.com.au
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5-star service
Had some troubles with my phone downloading an eSIM. Sent an email to customers support.
Anna was great! Helped me to solve my problems with prompt replies and actions.
Really appreciate her professionalism.
I will continue using Prepaidsims.
Worked well wherever we were in Japan.
Perfect for everywhere. Seamless internet
Very easy to order, arrives quickly. This is the third trip I have used Prepaidsims for. Perfect internet access every time. Have used them in Mediterranean, Japan, and now this time, all over Scandinavia & Europe. So easy. Just switch out existing sim for Prepaidsims, as my phone doesn't accept esim. Start up my phone, and it just works. Awesome!
Great experience
I had a fantastic experience with Prepaidsims. The SIM card itself was great value and worked perfectly throughout my trip.
What really stood out, though, was the excellent customer service. I contacted them with a query and received a very quick response from Anna, who showed a genuine willingness to help resolve my issue right away.
Highly recommended for both product reliability and top-tier customer support!
Always great customer service
Always great customer service. I thoroughly recommend Prepaidsims.
Always good value and reliable
I have used Prepaidsims on 2 overseas trips and they have all worked without incidents, plus the prices are reasonable.
eSIM was easy to use and activate and fantastic customer service
eSIM was easy to use and activate although initially installation instructions for iPhone 17 were different to instructions. One email to prepaid and it was quickly resolved, their customer service team is just fantastic.
Purchased 2x SIMS
Purchased 2x SIMS. Neither would activate. Cannot get carrier to help. Provider is ghosting us. Would never use again.
Ive used this company many times and…
Ive used this company many times and everything works exactly as promised and if you ever need to contact customer service, they will always so helpful.
It works really fine
It works really fine. I'm currently using it in Bali. Will buy again definitely.
Poor performance and Routing Issues
The performance of the connectivity within Japan was really poor. There dead zones in the middle of Tokyo where I couldn't get any reception at all, on both 4G and 5G connections.
Even when I could manage to get a stable connection, the bandwidth throughput was extremely poor. I'm not talking about watching videos, I mean using google maps.........
The service was relatively simple to setup and their instructions were easy to follow.
My main concern though, I was in Japan and all my traffic was routed through Hong Kong. Why???? I'm in Japan. This is an extreme breach of data protection so be extremely careful of how you use their services if you purchase the Japan Prepaid SIM. I couldn't use Japanese services because I was being routed through a Chinese IP.
Alvin the SIM card Guru is exactly that
Alvin the SIM card Guru is exactly that
Received sim no number attached and activation occurs between 5-6am just the time I arrive and need to number for bank and pick up. So emailed yesterday within an hour Alvin supplied the number and then I asked could my sim be activated a day earlier so it will activate immediately I arrrive in UK. Perfect done ✅✅✅✅✅
A Great Product
I've used PrePaid Sims in the past and they've always worked well, connecting almost instantaneously and operating well throughout my travels.
This time, I arrived in Istanbul, inserted the Sim, switched on roaming but couldn't get the Sim to connect to the internet.
I tried everything I could think of but nothing worked. I emailed PrePaid Sims with my issue and in no time at all I had a reply. A few more quick emails and the problem was sorted there end. The tech support was amazing. While continuing my travels through Turkiye, my Sim is functioning flawlessly.
Would I recommend PrePaid? 100% I do and I will continue to use their Sims in future travels.
Great customer service
Alvin and the team were very helpful from the moment I purchased my eSIMS.
There were errors on my end I had made with my order however, he was able to rectify and provided support immediately.
It has been working very well
It has been working very well. It is a shame I can't add more data as I have used more than expected.
I bought the international Asia Sim…
I bought the international Asia Sim card (10 gigs for 30 days) and once I landed for my holidays in China and Japan via Singapore the Sim connected to each of these countries telecom provider service seamlessly. Very happy with this Sim card company. I have used their Sim card in USA & Canada also and will use them again as their Sim cards are very reliable.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








