We have recently had three doors replaced by Khal and his team and couldn’t be more thrilled with the results. The doors are absolutely perfect, they look stunning - even the neighbours have comment... もっと見る
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From the 1st call we made to the final completion today it has been a positive, professional and warm experience. Our windows and doors are such good quality and the finish on installation top class.... もっと見る
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10 stars out of 5! From the start to end, a seamless experience. From Khals visit to the house, the surveyor and then the wonderful fitters was a smooth and stress free journey. We know becaus... もっと見る
企業が回答しました
I only had a quotation meeting from Mr Khal Omar. He did a quick measure up and rough quote and left pleasent enough. 2 days later (today), when kindly notifying him that we weren't using his s... もっと見る
企業が回答しました
企業情報
当該企業による記述
Prestige has the solutions for those looking for high-quality UPVC and aluminum windows, doors, conservatories, and more. As energy costs continue to rise, and environmental concerns take center stage, having an energy-efficient window and door installation is greater than ever before. At Prestige, we are here to offer you the best solutions for your Window and Door Installation needs.
連絡先
64 Alma Street, LU1 2PL, Luton , 英国
- 0333 577 2622
- info@prestigecontractorsltd.co.uk
- prestigecontractorsltd.co.uk
3.9
ほぼ満足
95件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 92％に回答しています
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Overall satisfied
Overall satisfied, excellent work and finishing done by the installers, happy to recommend this company for double glazing doors and windows.
2026年4月1日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
I would strongly advise caution when…
I would strongly advise caution when dealing with Prestige Windows & Doors Contractors Ltd.
I paid a £4,000 deposit in January based on an agreed total price of £10,000 for windows, doors and a porch, with an expected installation timeframe of around six weeks.
Since then, the experience has been extremely disappointing:
The contract issued did not reflect what was agreed, and I raised concerns at the time
I was pressured to approve documentation that I did not believe was accurate
Communication has been very poor, and I have had to repeatedly chase for updates
I was informed at one stage that my order had already started, despite ongoing changes and no final agreed contract
After months of delays, revised quotes were provided which removed part of the original scope (the porch) and increased the overall price without clear explanation
When I raised these issues and requested a refund, this was declined, with the company relying on contract terms despite the above concerns.
More recently, I have received voicemail messages from a director of the company in response to this review which I consider inappropriate and unprofessional. I have now requested that all communication be conducted in writing.
Overall, this has been a very stressful and time-consuming experience, with funds tied up for months and no progress made.
I would strongly recommend ensuring that all details are clearly documented and agreed in writing before making any payment.
2026年4月17日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience fell short of what you expected, and we take comments like this seriously.
We completed the agreed works to a high standard and remain committed to resolving any outstanding concerns properly. We understand there was disagreement around the contract wording, scope (including the porch), pricing updates, and timescales. Our records show we tried to keep you updated and to finalise documentation before proceeding; if that didn’t come across clearly, we apologise for the frustration that caused.
Regarding the deposit and refund request: we have to follow the terms that were in place at the time. We’re happy to go through those points with you again in writing so everything is clear and on record, as you’ve requested.
We’re also sorry if any recent phone contact felt unprofessional. We’ve noted your preference for written communication only and will respect that going forward.
If you’d like to continue this discussion, please email us with the specific points you’d like addressed and we’ll respond in writing promptly. Our aim is always to deliver quality workmanship and a fair outcome for our customers.
Warm regards,
The Prestige Team
Absolute Lifesavers! ⭐⭐⭐⭐⭐
I cannot recommend Prestige Windows & Doors enough! I was in a real bind as I was travelling and had a very tight window to get the work completed. Initially, they quoted a lead time of 3-4 weeks, which was standard and fair. However, on special request and after explaining my situation, they pulled out all the stops and managed to complete the entire installation within just one week.
The quality of the work is superb, flawless fitting and great attention to detail. A massive shoutout to Khal, who was absolutely a diamond. He kept me updated throughout the process, went above and beyond to accommodate my travel schedule, and delivered stress-free, high-quality results.
If you need new windows or doors and want a team that actually cares and delivers on their promises, go with Prestige. Highly recommended!
2026年4月15日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and so happy your had a great experience with us.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Brilliant Company
I have a rental house which the windows got to a point they were beyond repair, I saw this company on Facebook and on the internet and they looked like a good product. I arranged a visit signed on the dotted line and within three weeks they were fitted.
My house has rendered walls with a breathing membrane coating I had sprayed on a few years ago so I was very nervous about this covering coming away but apart from one window which was being difficult on the top edge the fitters were brilliant in achieving a great job on time. They worked very hard and we're very professional and walked around with me to make sure I was happy. I will be on using them again
2026年4月14日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows on your rental property.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Highly recommended, no pressure, good lead time, very tidy installation of high quality products.
Recently had 6 Windows and 1 front door installed. As a single female I had no pushy sales tactics or pressure to rush my decision. The consultation was very friendly & informative and the choice on offer very wide. Lead time was approx. 2 weeks from final measure. Installation was 2 days by a very competent installer who was very polite and extremely tidy and did not mind my dogs attention. I would highly recommend Prestige for attention to detail, approachable customer service and really high quality installation & products.
2026年3月12日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and door and so happy your had a great experience with us.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Excellent jobs
Khal, Marcello, and the entire team were brilliant, professional, approachable, and genuinely friendly throughout. When fitting the windows and doors, they took great care to protect all surfaces and furniture, and they left everything clean and tidy afterwards. The new windows look fantastic, well-finished, and they’ve completely refreshed the look of the house.
2026年3月19日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear you had a great experience with us.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Great service from start to finish
From start to finish I was impressed with everything. Great company! Installation was swift. The lads were super helpful and I am happy with the windows and doors replaced.
Would recommend and defo use again
2026年3月31日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Khal and his men and the surveyor were…
Khal and his men and the surveyor were all extremely helpful, friendly, understanding. They worked very hard, efficiently. They thoroughly cleared all the waste and left the house clean and tidy. Khal was very accommodating in negotiations and offered a very affordable deal. However, the quality and workmanship was not compromised. All in all a very satisfying experience. I would thoroughly recommend Prestige windows and doors contractors without any hesitation. I wish them good in their business endeavours.
2026年3月27日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Excellent service with Prestige Windows…
Excellent service with Prestige Windows & Doors
2026年3月28日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review.
Thanks for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Start to completion a professional, warm and positive experience
From the 1st call we made to the final completion today it has been a positive, professional and warm experience. Our windows and doors are such good quality and the finish on installation top class. The fitting team went above and beyond to create a beautiful look and they cleaned thoroughly after the job was complete and removed all the old windows for us. We would highly recommend prestige to others and will be placing a further order soon. Thank you 😊
2026年3月5日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear you had a great experience with us.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Excellent from start to finish
Khal was really helpful and not pushy in anyway. And was patient with me as I kept changing my mind about things from the start and the guys who did our windows and doors were polite and happy in there work and extremely helpful and very tidy. And they finished the job in one day not two as told. Brilliant job definitely recommend.
2026年3月3日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Prestige Windows & Doors
Khal, Marcello and crew, were fantastic from start to finish. Hard working pleasant crew fitted windows and new roof on conservatory. High quality windows and high quality work. Clean reliable and a pleasure to do business with. Highly recommend
2026年3月2日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
5 star service
I will give 100 out of 100 to prestige Windows and doors. We have two doors and 13 windows changed.From quotes till installations we have very clear communication directly with the khal. His team arrived on time,did the job and left the site very clean. Materials used look very good. Highly recommend.
2026年2月16日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Amazing overall very very pleased great…
Amazing overall very very pleased great guys very friendly
2026年2月27日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review.
Warm regards,
The Prestige Team
I used prestige windows for my whole…
I used prestige windows for my whole house from start to finish the service from khal and the whole team has been excellent thanks
Rob
2026年2月25日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Kharl was absolutely professional in…
Khar was absolutely professional in every way .Top quality Windows and Patio door .
Absolutely outstanding service from the team of fitters to the surveyor .Everyone was outstanding offering the Gold Service
2026年2月19日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
10/10 for Khal and his team
10/10 for Khal and his team, from the very first visit to the surveyor coming to measure up then the three lovely men who fitted our windows and doors, very professional from start to finish we are very pleased with our new windows and doors, we would highly recommend this company .
2026年2月20日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Perfection from start to finish!
From start to finish, this experience was great. Khal came to quote and spent time with us going through options and choices. We have had 8 windows and 2doors, (our whole house) it looks amazing, really great quality, the guys were great and worked so hard. They even cleaned the windows and vacuumed, everything was spotless when they went. Highly recommend! ❤️
2026年2月18日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
It’s great to know our team’s friendliness, professionalism, and attention to detail made a lasting impression.
We take pride in providing not just quality installations, but also a smooth and positive experience from start to finish. Your kind words about the team truly mean a lot to us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
Thank you so much for your service.Khal…
Thank you so much for your service.Khal and the team were really good.My window was fitted in two days.It was that quick.My house looks like a new house now.So happy.Thank you Khal and the team.
2026年2月12日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
High quality windows delivered as promised
Khal, Andrew and the team where professional, translarent and collaborative from the start.
The delivery and installation was very quick, the team cleaned up after themselves, and the final windows were premium as promised
2026年1月29日
自発的なレビュー
Prestige Windows & Doors Contractors からの回答
Thank you so much for your kind review. We’re thrilled to hear how happy you are with your new windows and doors and so happy your had a great experience with us.
Thanks again for choosing us —we’re grateful for your trust and recommendation!
Warm regards,
The Prestige Team
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