Pretium Synergy Ltd. レビュー 94

Customer friendly and always on hand to help

Friendly, personable service from Pawan. He took the time to come visit my property, walk me through the different options, kept me informed of progress and when there was a minor problem with the Wallbox (a manufacturing defect identified during installation) he dealt directly with the wholesalers to get a replacement and had it fitted very quickly. I would recommend Pretium to anyone looking to install an EV charger at their home.

Pretium EV Charging was prompt in ensuring my home charger was installed in less than 2 weeks. The price was competitive, and service was great!

Pawan came across as amiable and trustworthy. But things began to unravel after the first installation.

1) the workers installed the wrong charger (it was not compatible with the model)

2) the work done was generally untidy and they did not leave any manuals

3) when i raised the point about the wrong charger, he started saying that it was my fault, and despite the fact that i sent him the order form of the new vehicle and he should have known what kind of charger to install.

Overall, a very bad experience.

Excellent service at short notice in relation to supply and installation of EV home charger - wallbox

Great team to deal with. Answers all questions promptly and honestly while delivering the services required at affordable prices. Can't fault them.

Great Guys, Great Service, Great Product.

I was impressed by the speed and neatness of installation, the small size of the product and great communication from all parties involved.

Was a pleasure to do business with, and would recommend Pawan and his team to anyone.

Just provided a few pictures of install area and Pawan helped with advice on charger type required.
Followed this through with a fast accurate quote and a prompt installation date (which a lot of other companies couldn't match)
Outlook invite sent for the instal day so you have it in your diary.
On the day installers arrived on time and got it all set up and running very quickly.
Highly professional team that I would recommend to anyone.

Great feedback and help from Pawan of 'Pretium EV'
The installer did a perfect job in a very quick time !

I would defiantly use this company if you need a wall charger at home for your Hybrid or EV.
They also install chargers for your work place.
highly recommended !!

The service I received was fantastic. A clean job at a reasonable price. Good communication. Very happy

Recommend these guys 100%, excellent service from initial contact through to installation.

Excellent service, great customer service, explained everything clearly, punctual, friendly. Would recommend!

Very careful analysis of what needed to be done. Some excellent recommendations. All done to time and the team were great people

Helpful and fast, reliable service. Thank you.

Excellent service. I wanted to get an EV charging point installed as quickly as possible so I contacted/completed forms for several companies. Not only did Pawan from Pretium get back to me quicker than anybody else, he remained immediately contactable throughout the process. I knew nothing about home EV charging, and he was able to provide direction at every step. I would thoroughly recommend.

I was recommended to Pretium by a friend. They made the whole process very easy and kept me in the loop all the way through the process.

The installer was excellent and very conscientious. Nice to receive some proper customer service in this day and age!

Would highly recommend.

Highly recommend Pawan and the team. Pawan was extremely helpful in assisting me with my installation when we found out our electric car was going to be ready sooner than planned. He
talked through the entire process to help make an informed decision. Furthermore he
kept me up to date on all the stages without the need to chase for anything. Totally smooth transition from start to finish. Really happy with the installation, it’s very neat and the guys were very polite.

Pawan and his team were so helpful from the very first enquiry, and the entire process went very smoothly. Very friendly, fast-reacting customer service and prices seem very reasonable.

I haven't received our EV car yet, so will update the review with regards to how well the wallbox charger works later in the year. Judging by other reviews I'm sure there will be no complaints.