primrosehallpeonies.co.uk レビュヌ 

692
•
TrustScore 5段階評䟡の3.5

3.5

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5぀星のうち5の評䟡

Comprehensive selection of peonies of all kinds. The website is easy to use and has full details of every plant. The variety I chose 'Cora Louise' photo could perhaps have shown the full flower rathe... もっず芋る

5぀星のうち2の評䟡

I didn’t put the correct delivery address on my order. Very difficult to get in touch but sent a message as prompted straight away. No response, Peonie delivered to billing address. Sorry but would... もっず芋る

5぀星のうち1の評䟡

I am a Chelsea Pensioner. I ordered 2 peonies at the RHS Chelsea Flower show in May 2026 as a present for a dear friend. Not only have they not arrived, I have been completely unable to get through... もっず芋る

5぀星のうち5の評䟡

I bought a voucher gift for friends. In a world of e-gifts and electronic Christmas wishes, the message for my friends was hand written by someone at Primrose Hall Peonies. So thoughtful! Many thanks... もっず芋る

䌁業が回答したした

䌁業情報

  1. 皮苗店

圓該䌁業による蚘述

Primrose Hall Peonies is an RHS Chelsea Flower Show gold medal award-winning British specialist peony nursery and we hold the Plant Heritage National Collection for unusual Intersectional or Itoh peony varieties. We currently stock the largest selection of rare and extremely collectable peonies for sale in the UK from herbaceous to tree and patio to Itoh, we are growing them all. Our peonies are sold at flowering maturity.


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3.5

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TrustScore 5段階評䟡の3.5

692件のレビュヌ

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3.5

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5぀星のうち5の評䟡

Beautiful book

Beautiful book, arrived promptly.

2025幎5月28日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you for your lovely feedback! We're so glad to hear you’re pleased with the book and that it arrived promptly.

We hope you enjoy every page, and we appreciate your support!

5぀星のうち1の評䟡

Despite following the planting


Despite following the planting instructions the plant suffered from Botrytis paeonise,not what I was expecting from a medal winning grower.

2025幎5月27日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you for your feedback, and we're sorry to hear your peony developed Botrytis paeoniae — we completely understand your disappointment.

Please rest assured that the plant would not have left our nursery showing any signs of disease. All our peonies are thoroughly checked before dispatch to ensure they are strong, healthy, and disease-free. Botrytis is an environmental airborn fungal issue that can develop after planting, especially in damp or humid conditions, and is unfortunately something even the healthiest peonies can occasionally be affected by.

To help manage it, we recommend removing any affected leaves or stems immediately and disposing of them (not composting). Good airflow around the plant, well-drained soil, and avoiding overhead watering can also help prevent future outbreaks.

We’re happy to offer further advice specific to your plant and growing conditions — please feel free to contact us at customerservice@primrosehall.co.uk directly with photos if helpful. We’re here to support you and ensure your peony thrives.

5぀星のうち5の評䟡

Excellent peony plant and service overall

Delivery was a bit slow (it took full 10 days for dispatch) but it was over the period of the Chelsea Flower Show so I guess that caused delays. Once despatched though, the plant arrived the next day.
The peony plant itself was in excellent conditions, it even arrived with 2 ready to pop flowers that I got to enjoy. So definitely good quality plants provided and I would buy again from them.

2025幎5月27日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you so much for your kind review — we're really pleased to hear the peony arrived in excellent condition and that you were able to enjoy its beautiful blooms!

We do appreciate your patience regarding the dispatch time. As you noted, your order was placed during the busy Chelsea Flower Show period, which can understandably cause a slight delay. As outlined in our terms and conditions, during peak peony season (May & June) delivery can take up to 28 days — though we always aim to dispatch sooner whenever possible.

It’s great to hear that once on its way, your plant arrived quickly and in such good shape. Thank you again for your support, and we look forward to sending more peonies your way in the future!

5぀星のうち1の評䟡

silly me believed them

I bought one Jacorma peony from Primrose Hall Peonies and I paid £45.95 for it including P&P- I expect that they really do what they promise 'We nurture all of our plants until they are at least 5 years old ensuring they are well established mature flowering Paeonia plants when they are sent off to their new home' .Hahaha naive me - I get plant with two barely grown branches...definitely not 5 years old plant, 5 months maybe - and yes, they totally ignore me when I contact them to complain.

2025幎5月29日
自発的なレビュヌ
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you for your feedback, and we're genuinely sorry to hear that you were disappointed with the Jacorma peony you received.

We want to assure you that all of our peonies are indeed nurtured for a minimum of 5 years before they leave our nursery, as stated. These mature plants are cut back and carefully lifted during dormancy in Autumn to be potted for sale the following Spring. Depending on the time of year and growing conditions, some plants may look smaller above ground — especially if they are focusing energy on root development and have been moved as these would have been. Please plant your peony following our care guide instructions, taking care to not plant it too deep and in a sunny position and we are sure you will have decades of enjoyment from your new plant.

Please do email us at customerservice@primrosehall.co.uk and we’ll be happy to offer any support, growing advice or reassurance you need. We are a small family business and we do aim to answer all emails within 48-72hrs although during peak peony season when we are at flower shows this may be longer.

Thank you again for your feedback — it helps us improve, and we hope to restore your confidence in our plants and service.

5぀星のうち1の評䟡

Will look elsewhere in future

Buy at your own risk! They do not have a phone number and don’t respond to messages via their website. My peonies were supposedly sent over two weeks ago but there is no sign.

Strongly suggest looking elsewhere.

Update: Sporadic emails blaming the courier. No apology from the company, just apologising on behalf of the courier. Peonies finally arrived after more than a month.

Company’s reply to this review is meant for a different review.

2025幎6月9日
自発的なレビュヌ
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you for your feedback, and we're sorry to hear your peony developed Botrytis paeoniae — we completely understand your disappointment.

Please rest assured that the plant would not have left our nursery showing any signs of disease. All our peonies are thoroughly checked before dispatch to ensure they are strong, healthy, and disease-free. Botrytis is an environmental fungal issue that can develop after planting, especially in damp or humid conditions, and is unfortunately something even the healthiest peonies can occasionally be affected by.

To help manage it, we recommend removing any affected leaves or stems immediately and disposing of them (not composting). Good airflow around the plant, well-drained soil, and avoiding overhead watering can also help prevent future outbreaks.

We’re happy to offer further advice specific to your plant and growing conditions — please feel free to contact us directly on customerservice@primrosehall.co.uk with photos if helpful. We’re here to support you and ensure your peony thrives.

5぀星のうち5の評䟡

Perfect plant outstanding great service

Worth every penny very happy. I'm a keen gardener and a pensioner with a limited income but I am very happy to pay for a quality plant especially a fab peony Cytherea the blooms are semi single but as cut flowers they often outlast doubles and change colour.

2025幎5月15日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you so much for your lovely review! We're absolutely delighted to hear that you're so pleased with your Peony 'Cytherea'. It's wonderful to know it's bringing you joy in the garden and as a long-lasting cut flower. We truly appreciate your support and thoughtful insight—especially as a passionate gardener. Wishing you many more seasons of beautiful blooms!

5぀星のうち5の評䟡

Boule de beige peony delivery

Excellent quality plant and well packaged for delivery

2025幎5月15日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you so much for your kind review! We're thrilled to hear that you were pleased with the quality of the plant and the care taken in packaging. We hope it thrives in your garden and brings you lots of enjoyment. Happy planting!

5぀星のうち5の評䟡

Very healthy plant

Very healthy plant - happy with the service.

2025幎5月1日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you for your lovely feedback! We're so glad to hear you're happy with both the plant and our service. Wishing you lots of success and enjoyment with your new addition to the garden!

5぀星のうち5の評䟡

Quick delivery and gorgeous peonies

Quick delivery and gorgeous peonies, ready to plant as soon as it arrived 😊

2025幎5月1日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Thank you for your kind review! We're so pleased to hear your peonies arrived quickly and in great condition. Happy planting and wishing you many years of beautiful blooms!

5぀星のうち3の評䟡

Communication problems

I needed to replace a peony bought from Primrose Hall in June 2024 which by April of this year was clearly not going to grow, but had great difficulty contacting this company. Eventually after posting a poor review they did respond and explained that their IT had been hacked so emails were not read. Happily they have now apologised and supplied a new plant which looks in excellent health so should thrive. I am pleased with their action but life would have been much easier if they had a phone number.

2025幎4月18日
自発的なレビュヌ
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Dear Robert, this is the email you sent to us in March which is a little different from what you have put on here.
"Dear Primrose Hall,
I bought two white peonies from you last June, and planted them out immediately with great care, in a bed where an old red peony had thrived for decades. Well-rotted compost was dug in, with a sprinkle of mycorrhizal fungi pellets in the holes, and the tubers firmed in at soil level.
Spring having arrived, one of them (“Mother’s Choice”) is growing vigorously but the other (“Kelway’s Glorious”) is showing no sign of life whatsoever as you can see in the attached photo. Is there any hope for it?
These are quite expensive plants and the apparent failure of one of them is very disappointing.
Best wishes,
Robert Elswood (Edinburgh)"
Our website and admin was down until this month due to being hacked. We have now responded to you regarding the one peony and as soon as the nursery manager looks at your photographs and advises, we will be in touch.

5぀星のうち5の評䟡

Beautiful "peony" mugs

Beautiful "peony" mugs - both made in Britain, and designed in Britain. I had been looking for some new mugs for some time, I found a lot I liked but, on inspection although the art or design was British, almost invariably the mugs themselves were made in another country, so disappointing. Add to the lovely mugs, the friendly, prompt assistance and delivery and I'm one happy person.

2025幎2月21日
自発的なレビュヌ
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Dear Linda,
We are very proud of the fact that all our gift range is British made by British Artists on British Materials - we love our china gift range and are really pleased you are happy with them.

5぀星のうち5の評䟡

Perfect Peonies

My friend was very pleased with her two peonies for her birthday and they arrived just when I wanted them and in very good condition. Would use the company again. .

2024幎11月26日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Joanna,
Thank you. We do go out of our way to make sure the gifts are received when you want them to be. We are so please they arrived safely to your friend.

5぀星のうち5の評䟡

excellent service

delivery time and packaging were excellent information and product were excellent as well
as a xmas present I am sure they will be well pleased

2024幎11月13日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Dear Billy,
Thank you for your review - we are pleased that as a repeat customer you are always happy with our service and plants especially as gifts.

5぀星のうち5の評䟡

Great quality and healthy plants

The quality of the plant roots looks healthy and clean with the promise of growth to come. The packing of them was good and safer the soil stayed on the roots not in the box pinging all over the place on opening the box. Thanks for passing on delivery instructions as I got them with the asel it normally takes. Thank to you all safe driving.

2024幎11月13日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Hi,
It is so important to us that you receive your plant without any hassle and we were happy to add extra delivery instructions in order for this to happen. We hope you have many years of wonderful peonies.

5぀星のうち5の評䟡

Thank you.

Primrose Hall went out of their way to meet a very short deadline with a birthday gift. The recipient was delighted with the peonies. I'll be pleased to order from you again.

2024幎10月31日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Dear Sarah,
We were delighted to help you out in making sure the birthday gift was there on time! Thank you for your lovely review!

5぀星のうち5の評䟡

Excellent service

Excellent service. Easy to navigate website, and kept up to date with order progress. Well wrapped and arrived in great condition.

2024幎10月28日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Dear Sean,
Thank you for your lovely review. We are so pleased to hear you received your peony plant in great condition.

5぀星のうち4の評䟡

Peony ordered arrived in good time and


Peony ordered arrived in good time and looks healthy. Planted as per instructions and we will wait to see how it does next summer. One star off due to shipping - the box was very battered, the pot broken and much of the compost in the box rather than the pot. This is obviously not Primrose but the courier used.

2024幎9月19日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

Dear Yvonne, thank you for honest review. We do rely on DPD to deliver plants accurately as specified to them and occasionally this has not happened which we apologise for. I am pleased that the plant itself was not damaged though and hope you have some lovely peonies this year.

5぀星のうち5の評䟡

To order was easy and quick

To order was easy and quick. Delivery was prompt and the plants were in good condition

2024幎9月2日
primrosehallpeonies.co.uk ロゎ

primrosehallpeonies.co.uk からの回答

At Primrose Hall Peonies we try to give a very good customer service and very healthy Peony plants that will give out customers years of wonderful blooms and foliage.

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