Paid extra for premium delivery (1-2 business days) however took just under a week. Quality good, but falsely advertised as real airpods. Do not buy if you’re expecting genuine products, would be bett... もっと見る
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レビュアーのコメントを見てみましょう
Amazing! I ordered Apple AirPod pro “headphones only’ and was perfectly happy to not receive a box/ charger etc - I actually received what seemed like a brand new unopened set complete with all packa... もっと見る
Bought these earbuds. Sound is good, connect to the phone well. But they do not connect to an Apple Watch. Many functions that Apple AirPod pro should do, like spacial audio and ear tip test do no... もっと見る
企業が回答しました
Firstly the product is not refurbished, it’s fake. I use AirPods 2nd gen for almost 3 years now and compared to those the AirPods Pro2 don’t sound good at all. There is no ANC, no MagSafe charging,... もっと見る
企業情報
当該企業による記述
Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.
連絡先
29 Hesketh Crescent, B23 7EQ, Birmingham, 英国
- 07951355533
- info@pristinegadgetz.co.uk
- pristinegadgetz.co.uk
3.4
まあまあ
295件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 16％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered AirPods and they came in 2…
I ordered AirPods and they came in 2 days perfect condition and very cheap
2025年9月28日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Jack,
Thank you so much for your lovely feedback. We’re really happy to hear your AirPods arrived so quickly and that you’re pleased with the quality and price. Enjoy your new AirPods! 🎧
Kind regards,
John
Pristine Gadgetz Customer Support
Everything with my purchase went…
Everything with my purchase went smoothly. Very happy with my item. Thank you!
2025年10月4日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Jade,
Thank you for your wonderful feedback! We’re delighted to hear that your purchase went smoothly and that you’re happy with your item. Your satisfaction is very important to us, and we truly appreciate your support.
Kind regards,
John
Pristine Gadgetz Customer Support
Airpods are in very good condition like…
Airpods are in very good condition like new good experience with them
2025年9月24日
Pristine Gadgetz からの回答
Dear Muhammad,
Thank you so much for your kind feedback! We’re really glad to hear that you’re happy with your AirPods and found them to be in excellent, like-new condition. It’s great to know you had a good experience with your purchase.
We truly appreciate your support and hope to serve you again soon!
Kind regards,
John
Pristine Gadgetz Customer Support
FAKE items sold in this website
FAKE items sold in this website - that dont work. Fraudulent customer service, akin of a SCAM company selling fake items made in china, that asks you to pay for the return posting cost.
2025年9月26日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Isabel,
We’re sorry to hear you weren’t satisfied with your purchase. Please note that our items are refurbished, which means they go through a detailed testing and restoration process before being sold.
During refurbishment, some non-Apple components may be used to replace damaged or worn-out parts. This allows us to offer the product at a much lower price while still maintaining good performance and reliability.
Many of our customers are happy with the quality and value these refurbished products provide. However, if you’re not satisfied for any reason, you’re fully covered — simply contact our customer support team at Info@pristinegadgetz.co.uk or WhatsApp us on +447951355533, return the item, and we’ll issue you a full refund.
Kind regards,
John
Pristine Gadgetz | Customer Support
10/10 fast replies amazing stuff highly…
10/10 fast replies amazing stuff highly recommend for anyone. They answer all your questions without a problem
2025年10月1日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Jake,
Thank you so much for your amazing feedback! We’re really happy to know that you were pleased with our quick responses and service. Our team always aims to provide clear communication and support, so it’s great to hear that you had such a positive experience.
Your recommendation truly means a lot to us — we look forward to serving you again soon!
Kind regards,
John
Pristine Gadgetz | Customer Support
Pristine Gadgetz からの回答
Dear Mark,
Thank you for your kind feedback! We’re delighted to know that the product was exactly what you were looking for and matched the description perfectly. Your satisfaction is our top priority, and we truly appreciate your support.
Kind regards,
John
Pristine Gadgetz | Customer Support
fast delivery overall good product
fast delivery overall good product, it’s a bargain
2025年9月11日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Angelina,
Thank you so much for your great feedback! We’re really pleased to know that your order arrived quickly and that you’re happy with the product quality. We always aim to offer the best value for money, so it’s wonderful to hear you found it a real bargain.
Your satisfaction means a lot to us, and we truly appreciate your trust in Pristine Gadgetz. We hope to serve you again soon!
Warm regards,
John
Pristine Gadgetz | Customer Support
Look exactly like AirPods would never…
Look exactly like AirPods would never be able to tell!!
2025年9月6日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Emily,
Thank you for your great feedback! We’re glad to hear that the product met your expectations and matched the authentic look you were hoping for. Your satisfaction means a lot to us.
Regards,
John
Pristine Gadgetz Customer Support
I bought AirPods 4 ANC from here and…
I bought AirPods 4 ANC from here and it’s clearly fake AirPods. I’m not happy
2025年9月18日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Shaun,
We’re very sorry to hear that you’re unhappy with your purchase. Please note that the AirPods we sell are refurbished products, which go through a careful testing and restoration process. Some non-Apple components may be used during refurbishment to keep the products affordable, while still maintaining good performance and quality.
If you’re not satisfied with your purchase, you’re fully covered — please contact our customer support team, return the item, and we will issue a full refund.
We appreciate your feedback and hope to resolve this for you quickly.
Kind regards,
John
Pristine Gadgetz Customer Support
Pristine Gadgetz からの回答
Dear Iz,
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the quality and value of your purchase. Your satisfaction means a lot to us.
Regards,
John
Pristine Gadgetz Customer Support
Pristine Gadgetz からの回答
Dear Amir,
Thank you for your feedback. We’re glad to hear you’re happy with the quality of your AirPods Pro 2, and we truly appreciate your recommendation.
Regards,
John
Pristine Gadgetz Customer Support
Product was exactly as described in…
Product was exactly as described in good condition but delivery was longer than expected . Overall very happy
2025年8月26日
Pristine Gadgetz からの回答
Dear Ian,
Thank you for your feedback. We’re glad to hear the product arrived in good condition and met your expectations. We apologise for the delay in delivery, this is very rare, as we normally dispatch with free shipping that arrives within 2–4 business days. We truly appreciate your patience, and it’s great to know you’re overall very happy with your purchase.
Regards,
John
Pristine Gadgetz Customer Support
AirPod 4’s
So happy with my AirPod 4’s - came within 2 days, brilliant quality & no issues. Would recommend to anyone!
2025年9月14日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Ciara,
Thank you for your wonderful feedback. We’re delighted to hear you’re enjoying your AirPods 4, and that the fast delivery and quality met your expectations. Your recommendation means a lot to us.
Regards,
John
Pristine Gadgetz Customer Support
Great comms and excellent product as…
Great comms and excellent product as described and delivered quickly. Nice courtesy emails follow to check all ok with order.
2025年8月7日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear you’re happy with both our product and service. Providing quality items along with clear communication and prompt delivery is always our top priority, and it’s great to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Regards,
John
Pristine Gadgetz Customer Support
The quality is all in the name- Pristine Gadgetz
I’m very pleased with the AirPods. They came in absolutely pristine condition and packaged very carefully.
They work just like new ones at a fraction of the price.
Quick delivery and great communication from Pristine Gadgetz.
Highly recommend this company!
2025年9月10日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Sarah,
Thank you so much for your glowing feedback. We’re delighted to hear that you’re pleased with your AirPods and that they arrived in pristine condition, carefully packaged, and performing just like new. It’s wonderful to know our quick delivery and communication met your expectations as well.
Your recommendation truly means a lot to us, and we look forward to serving you again.
Regards,
John
Pristine Gadgetz Customer Support
Product comes in great condition
Product comes in great condition, you would never have guessed they are pre loved, such a good deal! Definitely recommend!!
2025年9月9日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Jessica,
Thank you for your wonderful feedback! We’re so pleased to hear that your item arrived in excellent condition and that you found it to be a great deal. Your recommendation means a lot to us!
Regards,
John
Pristine Gadgetz Customer Support
5 stars just for customer service
5 stars just for customer service , i bought some airpods the sound quality wasnt that good for me tbh , i told them they offered me a partial refund and i could keep them , only bad thing is their courier is royal mail
2025年9月8日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Rashed,
Thank you for your feedback. We truly appreciate your kind words about our customer service and are glad we could find a solution that worked for you.
As the item you purchased is refurbished, there can occasionally be slight differences compared to brand-new products, though we always ensure they are tested and in excellent working condition.
Regarding delivery, we work with Royal Mail, which is one of the most reliable courier services in the UK. While there can be occasional issues, the majority of deliveries arrive on time without any problems. We sincerely hope that on your next purchase, everything goes smoothly and you’ll have an even better experience with us.
Kind regards,
John
Pristine Gadgetz Customer Support
I recently bought refurbished AirPods 4…
I recently bought refurbished AirPods 4 from Pristine Gadgetz and I couldn’t be happier with my purchase. The delivery was on time, and the AirPods arrived in excellent condition. The quality is just like new, and the price was amazing compared to buying brand new. Great value, great service – I would definitely recommend Pristine Gadgetz and will be shopping here again!
2025年8月11日
自発的なレビュー
Pristine Gadgetz からの回答
Dear Chris,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you’re happy with your refurbished AirPods 4 and that they reached you on time in excellent condition. It’s our goal to provide top-quality products at great value, so knowing you had such a positive experience truly means a lot. We look forward to welcoming you back again soon!
Regards,
John
Pristine Gadgetz | Customer Support
Si la experiencia fue genial
Si la experiencia fue genial, por que recibi el producto en la fecha programada y el equipo esta en buenas condiciones
2025年9月4日
自発的なレビュー
Pristine Gadgetz からの回答
Estimado Carlo,
Muchas gracias por su comentario. Nos alegra saber que tuvo una gran experiencia y que el producto llegó a tiempo y en buenas condiciones. Apreciamos su confianza y esperamos servirle nuevamente pronto.
Saludos cordiales,
John
Pristine Gadgetz Customer Support
Pristine Gadgetz からの回答
Dear Mandy,
Thank you for your kind feedback! We’re delighted to hear that your AirPods are working perfectly and that you’re happy with your purchase. We truly appreciate your support and look forward to serving you again.
Regards,
John
Pristine Gadgetz | Customer Support
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