Privatevpn.com レビュー 4,608

I am very happy with the online support of PrivateVPN. When there is problem they are always in contact and try till problem issolved.

Great service and very helpful support by Tom.
Highly recommend

Tom reached out to follow up after a billing issue was resolved.

In recent years, fewer applications are using VPNs, but it was a good application when I actively used it. Also, the support line provides very quick feedback. Tom helped us reach a solution very quickly.

JC was extremely helpful. They knew exactly what my problem was and precisely how to fix it and gave me detailed information on how to correct it!

Contactado con VPN por no perder conectarme con el servidor de Madrid.
Recibo email indicando que ya me puedo conectar.
Lo compruebo. Conexión OK.
Gracias JIM.
SALUDOS

Issue regarding Billing was resolved by Edward promptly

Very helpful and provided the information that I was looking for

Grande disponibilità e velocità nella soluzione del problema da parte di Jim e Barbara.

I've been using their services for years, and everything works well. And if anything goes wrong, I report it to them immediately. Most of the time, it's resolved quickly. And if a major problem arises, 'like a connection failure', they're quick to address it, and in the meantime, they suggest trying a different connection. So, there are always solutions;
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Dutch: ik maak al jaren gebruik van hun diensten, en alles werkt goed. en als er iets fout gaat dan meld ik dat meteen bij hun. en de meeste tijd is het snel opgelost. en als er een groot probleem zich voordoet 'een uitval van tussen verbinding' dan gaan hun er snel achteraan, en in de tussen tijd geven ze aan om een ander verbinding uit te proberen. dus oplossingen zijn er altijd;

I am old and didn’t understand much but I was taken care of very well.

Tom was extremely helpful when dealing with an issue, would recommend!

TOM was fast to help me read logs and understand the problem and come to a good solution.

Do not recommend. There are constant connection problems. When I’m lucky, I get connected after 10 or so attempts; other times, I can’t connect at all.

I had a great experience with customer support. Edward was extremely patient and attentive, and he took the time to answer all of my questions in detail. His explanations were very clear and helpful. I really appreciate his professionalism and support!

I contacted Private VPN about an auto renewal billing question and Mac immediately resolved my concerns by updating the terms of the service to include a special offer on their website to extend the length of of my service. Thank you!

renew my account . Jim was very helpful. tahnk you

PrivateVPN is a very reliable provider. Always have stable connections and also the pricing is great! If you are looking for a vpn please try privateVPN!

I experienced a problem with my renewal due to a expired card
I contacted Private VPN and Jim helped me resolve the problem
Very efficient and professional