The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm high. Marcus was very helpfu... もっと見る
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Exceptionally impressed with the speediness of delivery and the free sample service. Have been looking for a 'believable' tile with grout product and, as picky as I am, I cannot see any fault with th... もっと見る
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Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... もっと見る
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
連絡先
66 Purley Way - Croydon, CR0 3JP , London, 英国
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
優良
285件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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GreatproductsandverygoodCustomerservice. Highlyrecommended.
I bought Lvp for my Landing around 4 years ago and it still looks great. I'm very happy with the products of Pro Tek Flooring . I've ordered few samples for a new project, delivery was fast and looking forward to use Pro Tek again. Highly recommended.
A returning and happy Customer 😊
2026年2月4日
Pro Tek Flooring LTD からの回答
Hi Nameraj
We are so glad that you are still in love with your floor and really look forward to seeing prject number 2.
We really appreicate you taking the time 4 years later to come back and leave such a glowing review.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great service and communication again…
Great service and communication again from this company. Second lot of flooring purchased.
2026年2月4日
Pro Tek Flooring LTD からの回答
Hi Nick
Thanks for returning and trusting again a 2nd time around. We are very happy that the service and communication was great and we will be here for any follow up questions or advice you need.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Prompt delivery of free samples
Prompt delivery of free samples. Good quality too. Will be placing an order
2026年2月2日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Seonaidh
Thank you for the 5*
Please let us know if you need any advice or have any questions and we will be happy to assist you when ordering your floor
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent flooring and quick delivery
Excellent flooring and quick delivery. Easy to install. Nothing not to like about this product
2026年1月28日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Nick
This is the kind of review we love.
Thank you so much for the kind words and we look forward to doing more projects with you in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Product seems to be of good quality but…
Product seems to be of good quality but only time will tell if that's the case,So many companies ask to give feedback just after purchasing when you cant give a realistic opinion until some time has passed.
Everything looks great when its new and different so just take that into consideration with anything you buy online.
On this case the boxes were damaged at most corners so lost 7 planks.It wasn't the delivery drivers fault as it was well packaged & bubble wrapped to a pallet so had left the supplier like this with no quality control.
This is why I won't purchase from this supplier again.
2026年2月3日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Jason
Thank you for taking the time to leave us a review. We do strive for 5* reviews.
In regards to the pallet we take photos each day of the goods before they leave the warehouse. I have the photos of your pallet to show that the goods were in perfect condtion.
If you would like to give me the best email address i can email these through to you.
It is a shame that you would not purchase from us again due to an issue that was caused beyond our warehouse.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Giacomo
Thank you for the review
We are always striving for perfection and would love any and all feedback. If there was anything we could have done to make this a 5* review please email me on info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Cannot fault this company
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they moved us up in the delivery slot as we had our carpenter waiting unable to proceed without commencing the floor. Really easy to get in contact with and conduct themselves so professionally. Would recommend endlessly and use again.
2026年2月5日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Lauren
Thank you for the glowing review
We are glad everything came together and that you can now enjoy your floor.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Becky
Thank you for the 5* review , we are glad the process was nice and simple
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Darren
Thank you for the 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Free samples
Free samples. Delivery prompt.
Seeing the quality and colour in your own home.
2026年2月3日
Pro Tek Flooring LTD からの回答
Hi Andrew
Thank you for the review were glad that the samples are a good size so that you can really see the colour in your own home
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Dry lay first to check pattern
Excellent product and easy to fit but I had an issue with pattern . Extrusion marks on the pattern on the planks, I managed used some those for cuts but some of them I couldn’t use at all . I contacted pro tek with photo evidence and they sent out replacement packs straight away.
2025年11月27日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Leighton
Thank you for your review , i am glad that the product was what you needed and i am very sorry about the delivery it is unfortunate that the couriers had damaged a pack however i am glad that we managed to sort it all out for you
Please let us know if you need any assistance moving forward
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This product seems to be all i have…
This product seems to be all i have been looking for in a floor for years. I only ordered a sample, but my brother recommended it because his girlfriend got, and she loves. I will be purchasing for my whole flat soon. I'll update this review then.
2025年12月12日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Michael
Thank you for such a Great review. Please let us know if you need any assistance when placing your order and we will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Craig
Thank you for the 5*
If you need any assistance please let me know
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Just ordered a sample
Just ordered a sample. Arrived promptly. Sufficient to assess pattern. No follow up hassle.
2026年1月19日
Pro Tek Flooring LTD からの回答
Hi Andrew
Thank you for the review
If you do need anything we are here to help you :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
fast delivery
2026年1月26日
Pro Tek Flooring LTD からの回答
Hi Adrienne
Thank you for your 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Website is easy to navigate
Website is easy to navigate. Plenty of flooring to choose from. Samples ordered arrived quickly.
2026年1月21日
Pro Tek Flooring LTD からの回答
Hi Maroulla
Thank you for taking the time to leave us this review. We are glad everything was simple to navigate. Lets hope its as simple for you to pick the perfect floor !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples sent very quick seem to be of a…
Samples sent very quick seem to be of a very high quality will be using for whole of downstairs floorplan⁸
2026年1月19日
Pro Tek Flooring LTD からの回答
Hi Paul
Thank you for the 5*
If you need any help working out sizing or which accessories you require to cover the entire downstairs we would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pleased with the product..but
Pleased with the product, but disappointed with the delivery. It seems standard practice to be given a delivery time slot these days, but ProTek could only confirm sometime between 09:00-18:00. Would've given 5 star but for the inconvenient delivery.
2026年1月16日
Pro Tek Flooring LTD からの回答
Hi Ben
Thank you for the review
We do understand the frustration when it comes to delivery times. As a rule with the courier services it is classed as an all day call between 8am and 6pm as standard. On every order we make a large request that the customer be called 1 hour prior to delivery so that you are not waiting around all day and i am very sorry that this did not happen.
We would love to be able to do all delivereies ourselves rather than use the courier however to reach all of the UK this is something we have to do
Thank you for basing the 4* off the service and the product itself and again i am sorry about the long wait times for the flooring
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I ordered two free samples
I ordered two free samples. They arrived quickly and well packaged without going overboard. Very quick and product is of good quality.
2026年1月15日
Pro Tek Flooring LTD からの回答
Hi Shirlee
Thank you for the review.
Please let us know if you need any assistance when it comes to ordering the flooring and we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quality flooring and helpful staff …
We have used their flooring in 3 houses and we are delighted with the quality of them . About to buy for 2 more houses
2026年1月14日
Pro Tek Flooring LTD からの回答
Hi Fiona
This is exactly what we love to see!
Thank you for coming back time and time again we look forward to many more projects with you in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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