The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm high. Marcus was very helpfu... もっと見る
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Exceptionally impressed with the speediness of delivery and the free sample service. Have been looking for a 'believable' tile with grout product and, as picky as I am, I cannot see any fault with th... もっと見る
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Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... もっと見る
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
連絡先
66 Purley Way - Croydon, CR0 3JP , London, 英国
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4.7
優良
285件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Amazing company and flooring
Great customer service and delivery. Amazing quality flooring. Couldn't be happier.
2026年1月14日
Pro Tek Flooring LTD からの回答
Hi Julie
Thank you so much ! , Were so happy each stage was great and that you love the flooring.
We would love to see the finished project when you are done.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Jane
Thank you for the great review
Please let us know if you need any assistance when the time comes to order :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I've ordered samples and they arrived…
I've ordered samples and they arrived next day, happy with quality and prompt service
2026年1月5日
Pro Tek Flooring LTD からの回答
Hi Anna
Thank you for taking the time to leave us a review we really appreciate it.
Please let us know if you need any assistance when placing your order or if you have any questions about the product.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good communication and my order was…
Good communication and my order was well packaged. Delivery driver was helpful and polite
2026年1月2日
Pro Tek Flooring LTD からの回答
Hi Michael
Thank you for the 5* Review. I will pass this onto the delivery department.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent customer service
Excellent customer service, delivery arrived as promised, packing was superb, quality of flooring exceptional.
Couldn’t recommend this company more highly.
Thank you.
2025年12月15日
Pro Tek Flooring LTD からの回答
Hi Peter
Thank you for taking the time to leave such a good review!
We are so happy that everything went so smoothly for you. I will pass this review onto the sales team as they will be delighted.
If you need any help in the future with any more orders do not hesitate to contact us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
great and fast good back up service .
2025年12月15日
Pro Tek Flooring LTD からの回答
Hi Terry
Thank you for the 5 *
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro-Tek Flooring - Amazing…
I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect match for our home. The 3D room visual aid was simply incredible — it really helped us visualize how the finished floor would look, saving us time and uncertainty. The samples provided were a great help in making our decision.
Delivery was lightning-fast. Despite being in Scotland, our flooring arrived in just 3 days! What impressed me even more was that Pro-tek personally called to confirm our delivery date and ensure we were happy with the arrangements — outstanding customer service.
Ordering was quick and straightforward. A simple phone call to check stock availability was all it took, and the staff member was incredibly helpful and friendly.
Once the flooring was installed, it looked absolutely stunning. My wife is over the moon with the result! The Herringbone style is eye-catching and adds a touch of elegance to our home. The Unclick system is easy to use, although having the proper tools makes installation even smoother.
Overall, Pro-tek Flooring has exceeded our expectations. Their quality, service, and attention to detail are second to none. I’ll definitely be coming back for future projects — highly recommended!
2025年12月8日
Pro Tek Flooring LTD からの回答
Hi Kenny
What a review !
Thank you so much for taking the time to leave such a fantastic detailed review. We really do appreciate all the feedback and im so glad that every part of the sample to order process was so easy for you
We would love to see some of the finished work if you would be happy to email it through to us and we look forward to having the pleasure of dealing with you on any orders you may have in the future
Thank you again we really appreciate it
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Les
Hope you are well
As you know i have reached out to you this morning to apologise that you have not recieved your samples.
These were sent out to you on Monday 8th of December , We have a collection service with Royal Mail and they collect from us daily.
All our samples are sent out 1st class Royal Mail and should be with you within 24-48 hours. I do appreciate it is Christmas and there could be slight delays however it should have been wth you by now so again i apologise.
As per my email i have arranged for a 1st class signed for parcel with your samples to leave us today to ensure that you recieve them.
You can see from the reviews below that there are numerous 5* reviews regarding the speed and the size of the samples and i hope that when you recieve them you would be kind enough to change your review.
You now have my personal email address and if you need any assistance with ordering or any questions regarding ordering , installation or just some guidance i would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Tex-Core vinyl
Very pleased with the flooring fairly easy to install
and very good customer service
2025年11月27日
Pro Tek Flooring LTD からの回答
Hi John
Thank you for the 5 * reviews , i am glad that you are happy with the product and i will pass this review onto the sales team !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good samples
Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.
2025年12月5日
Pro Tek Flooring LTD からの回答
Hi Quraitulain
Thank you for the review , we look forward to dealing with your order for you in the near future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful and friendly service.
2025年12月3日
Pro Tek Flooring LTD からの回答
Hi Glenn
Thank you for the 5* Review
We are glad that you are happy with the service and hope to deal with you again in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Lovely flooring, hard to fit
Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to be a joiner, and we are struggling, it is taking a long time!
2025年11月24日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi
Thank you for taking the time to leave us a review
I am glad that you like the quality of the flooring and that everything went smoothly.
Im sorry to hear that you had issues with the flooring and we would be happy to give any assistance if we can :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Beautiful LVT
Beautiful LVT
Chartwell stone
Herringbone design
Great company quality product
Looks amazing
2025年10月16日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Claire
What a review !
Thank you for taking the time and we are really glad you love everything !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery
Quick delivery, very friendly delivery man, although delivery cost for 2 packs is very expensive!
2025年11月17日
Pro Tek Flooring LTD からの回答
Hi Penny
Thank you for the 5* review , we are so sorry about the delivery cost , we have seen a number of increases this year from the couriers and the cost we charge is simply what they charge to us with nothing extra added on.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I’m in the trade and find everything…
I’m in the trade and find everything protek is great . Service always pleasant Andrews a gem and Helen always happy to chat 100% great products too and we deal with all spc products on today’s market
2025年11月21日
自発的なレビュー
Pro Tek Flooring LTD からの回答
Hi Martin
Thank you so much for being such a valued customer ! your ongoing business and support means so much to us and we hope that our relationship continues for years to come
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Catherine
Thank you for the 5* we really appreciate it !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
LVT flooring LVT flooring. The samples supplied helped me assess…
The samples supplied helped me assess the quality and l am now confident to order the flooring l need
2025年11月11日
Pro Tek Flooring LTD からの回答
Hi Mr Burr
We are glad that you liked the samples. We pride ourselves on being able to send XL samples quickly so that it makes your choice that much simpler.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Jacky
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great customer services
Great customer services. Bought the flooring as my friend and his son has bought it and very pleased with the results. We still have to lay it, very helpful on telephone, quick delivery, all there.
2025年11月7日
Pro Tek Flooring LTD からの回答
Hi Mrs Rochester
Thank you for taking the time to leave us such a good review , we are really happy that the process was nice and easy for you. I will make sure i pass the review onto the sales and customer service teams.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD からの回答
Hi Larry
Thank you for the 5*
Its always a pleasure to deal with you too
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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