productcaregroup.com レビュー 

Lee G
As it was an 7am drop off I expected in and out but what i received was an experienced driver who was helpful courteous and polite. An obsolete credit to any team.

Kg

We were kept informed throughout by Julian M, we have a very long narrow drive which he navigated with ease.
They made sure we were happy with everything they did, they made it so easy. Please can we have them next time!

Review based on delivery as not unpackaged product yet
Lee G delivered on time, was friendly and polite, delivered freezer to my dining room.
Thank you

Had a fridge freezer delivered this morning, typical female didn't check the measurements beforehand.
Chris and Neth were amazing, so helpful. They did everything humanly possible to get my delivery done. Refused to give up, and despite me signing a waiver for any damage they persisted and got my fridge in without a single mark on it.
I wish all delivery people had this level of customer service. They went above and beyond to ensure I had my fridge freezer.
Absolutely amazing guys. Thank you so much. If I could give more stars I would.

Lee G just delivered our new Bosch fridge freezer. He was punctual and well within the 2-hour delivery window. Lee was extremely friendly and bent over backwards to be helpful. He insisted he didn’t want any help, brought the item down steps, removed packaging, which went back with him, located it in the kitchen and gave us time to fully check for any flaws (of which there were none).
When you buy a Bosch appliance you want the whole service to feel premium and Lee delivered a thoroughly professional service from the moment he arrived.
He’s a credit to the Product Care Group.

Paul Rankin is a credit yo your company. After what has been a comedy of errors in getting my oven delivered and fitted it is finally here up and running. Massive thank you to Paul who was friendly and very professional explaining what he was doing and why. Thank you Paul 😊

Iulian Murgulet was incredible!!! Arrived nice and early and the machine was fitted in no time with absolute. I can’t believe how efficient Wirk was. I’m very happy and grateful.

Delivery / installation of my new washing machine was bright & early.
Danny was quick & efficient, unpacking the new appliance, installing it & going through the commissioning sequence.
He then whisked the old, dead machine away. He was v friendly & helpful - warmly recommended.

Fantastic guy (Lee G) , friendly and waited until I came back home!!

Good delivery tracking. Delivery man was Lee G. He was polite, quick and efficient. 👍

Had another successful delivery by Product Care after buying from Costco. The communication is excellent from start to finish . Got a call from Lee G on the delivery morning to say he’d be forty minutes. Arrived , parked courteously, was really polite and professional, brought the dishwasher In and took the old one away. Just brilliant. Lee G is an excellent ambassador for the brand.

Excellent service. Fast, friendly delivery carried out by Lee G this morning. Great communication from the company all along the process.

Communication great. Was given a time slot and then phoned a short while before delivery. Very efficient and helpful. Ryan Hill arrived with our drinks chiller - he was professional, helpful and friendly. This was after a day of driving around what seems like the whole of southern England and on his own. Then he faced another deliverance the long drive home. Despite this he was cheerful, positive and couldn’t do enough to make sure we were happy. Big thank you to Ryan and he gets gold Star of the week from us!!!

Very prompt delivery very clear communication regarding delivery and delivery guys very pleasant and helpful The product itself is ideal and very smart looking fitting its space perfectly.

Delivery of my American Fridge Freezer by Steve and Dec T, a father and son team. Very quick and hassle free. They clearly worked well together and knew exactly the techniques to use to get a large heavy item up 3 steps and into my kitchen. They were friendly too. Why cant all deliveries be like this.

Great service from Steve T & Declan T. Called with arrival time and arrived promptly despite someone driving into the back step on their van.
All packaging removed and taken away including parts left by the engineer last week.
Advice given and gratefully received.
Thanks lads, much appreciated.

My technician Lee G was extremely helpful and accommodating, he removed our old washing machine, installed the new one and checked it was all in working order before he left. He explained to me the next steps before using and made sure i understood before leaving. Would recommend his service.

Ryan Hill was excellent, singly did a job meant for two men to install our machine.

I would like to thank Rayan Hill from Product Care Group for his excellent service. He called me before arriving to pickup Thumble dryer, which I really appreciated.He arrived with a nice smile and a friendly greeting.

Rayan was very respectful, polite, and professional throughout the visit. He was easy to talk to and made me feel comfortable.Excellent customer service from a genuinely nice person. Thank you, Rayan!

Our new drier was delivered by Ryan Hill. He was courteous professional and also considerate. Highly recommended.