The perfect gift for anyone who loves music. I recommend Pro-Ject because of its modern and refined design, excellent music quality, and speed in shipping the order. It was a gift for my daughter, she... もっと見る
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レビュアーのコメントを見てみましょう
Von der Bestellung/Kaufabwicklung über den Versand bis zur Komunikation hat alles hervorragend funktioniert. Das Gerät ist sehr gut verarbeitet und funktioniert wie es soll. Ich bin sehr zufrieden.... もっと見る
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Everything from the customer service to the product itself. I was researching record players for over two years, and am incredibly glad I found Pro-Ject. And I cannot leave a review without mentioning... もっと見る
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Excellent produit audiophile. Pour atteindre le rendu audiophile exceptionnel, il est indispensable que ce produit soit alimenté par l'accu (5 volts) qui lui convient : Pro-Ject Accu Box S2 USB
企業が回答しました
企業情報
Pro-Ject Audio Systems について
当該企業による記述
Quality You Can See and Hear.
Proudly Made in Europe.
Analog, authentic, European precision – experience sound in its purest form.
For over three decades, Pro-Ject Audio Systems has stood for passion, precision, and true European craftsmanship. Our products are carefully made from high-quality materials and produced under sustainable standards – quality you can see and hear.
Our turntables and HiFi components are more than devices – they are instruments. Every recording, every melody comes to life, emotional and authentic. Music becomes an experience that touches both heart and senses.
- Handcrafted in Europe: From the first to the last step, with precise quality control.
- Sustainable materials: Long-lasting value for generations.
- Exclusive collaborations: Musicians, labels, and orchestras for limited editions.
Our goal is to inspire people worldwide with the analog music experience. Each product is thoughtfully designed, without unnecessary features, focusing on performance, design, and emotional sound.
"Pro-Ject stands for 'Analog Love' – the magic that happens when technology, design, and emotion come together to create an unforgettable listening experience."
Our Quality Promise
High-quality Hi-Fi products, made in Europe and tested four times — quality you can rely on.
At Pro-Ject Audio Systems, top-tier product quality is our highest priority. Every turntable and Hi-Fi component is manufactured in Europe and undergoes a four-stage quality control process before leaving our factory. This ensures our customers receive premium products built to deliver long-lasting enjoyment.
連絡先
Analogweg 1, A-2130, Mistelbach, オーストリア
- +43 50443
- shop@project-audio.com
- project-audio.com
4.3
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is a beautiful piece of equipment…
This is a beautiful piece of equipment that is truly a joy.
2026年5月19日
Pro-Ject Audio Systems からの回答
Thank you for such a wonderful review!
We're delighted to hear that Pro-Ject brings you so much joy – that is exactly what we strive for with every product we design and build.
Enjoy every listen!
The Pro-Ject Team
Toller Plattenspieler, Debut PRO S Balanced
Toller Plattenspieler, Debut PRO S Balanced, Audio und Design.
2026年6月21日
Pro-Ject Audio Systems からの回答
Vielen Dank für Ihr tolles Feedback!
Der Debut PRO S Balanced ist wirklich ein besonderes Gerät – es freut uns sehr zu hören, dass er Sie sowohl klanglich als auch optisch überzeugt.
Viel Freude beim Vinyl-Hören!
Das Pro-Ject Team
Pro-Ject Audio Systems からの回答
Vielen Dank für Ihr Feedback!
Es freut uns sehr zu hören, dass Ihre Bestellung schnell und einwandfrei bei Ihnen angekommen ist.
Das Pro-Ject Team
Pro-Ject Audio Systems からの回答
Thank you for the great feedback! We're glad to hear you enjoyed both the product and the shopping experience.
Enjoy your new Pro-Ject gear!
The Pro-Ject Team
Pro-Ject Audio Systems からの回答
Thank you for your kind feedback! We're delighted to hear that the product met your expectations and that you're happy with your purchase.
Enjoy the music!
The Pro-Ject Team
Pro-Ject Audio Systems からの回答
Thank you so much for the kind words – that really made our day!
Enjoy your Pro-Ject experience!
The Pro-Ject Team
High quality for an affordable price
High quality for an affordable price. Quick delivery. Well done.
2026年4月21日
Pro-Ject Audio Systems からの回答
Thank you for your wonderful feedback! We're delighted to hear that you're happy with both the quality and the value of your purchase, and that your delivery arrived promptly.
Enjoy your new Pro-Ject gear!
The Pro-Ject Team
Снял одну звезду .
Снял одну звезду так как гнездо антенны bluetooth
не закреплено как нужно .
2026年5月15日
Pro-Ject Audio Systems からの回答
Thank you for your feedback and for taking the time to share your experience!
We're sorry to hear that the Bluetooth antenna socket was not properly secured on your unit. This is certainly not the standard of quality we hold ourselves to, and we sincerely apologize for the inconvenience.
We would love to help resolve this for you as quickly as possible. Please don't hesitate to reach out to us directly at shop@project-audio.com with your order details so we can find the best solution for you.
The Pro-Ject Team
Best products,
Best products,
I had a mistake in my order and you corrected ist.
super fast
I cant wait to hear :-)
2026年5月14日
Pro-Ject Audio Systems からの回答
Thank you so much for your kind words!
We're really glad we could quickly sort out the mix-up with your order – that's exactly the experience we want every customer to have.
We hope you absolutely love what you hear!
The Pro-Ject Team
Pro-Ject Audio Systems からの回答
Thank you for the lovely feedback!
We're pleased to hear that our team could assist you smoothly and that the refund process went without any issues.
Don't hesitate to reach out if you ever need anything in the future!
The Pro-Ject Team
Ich bin sehr glücklich mit meinem…
Ich bin sehr glücklich mit meinem "Metallica" Plattenspieler. Das Design ist sehr cool und der Sound stimmt auch . 🤘
2026年3月4日
自発的なレビュー
Pro-Ject Audio Systems からの回答
Vielen Dank für dein tolles Feedback – das freut uns wirklich sehr!
Es ist schön zu hören, dass dir sowohl das Design als auch der Klang deines Metallica Plattenspielers gefallen.
Das Pro-Ject Team
First time purchase
This was my first time purchasing a turntable and I'm really happy with the product & the selection i made, the color was also a nice touch and setup was easy.
2026年4月17日
Pro-Ject Audio Systems からの回答
Thank you so much for sharing your experience!
We're thrilled that Pro-Ject was your first turntable choice and that you're happy with it. It's great to hear the setup went smoothly and that the color won you over too.
The Pro-Ject Team
Poor support
I own 2 Pro-ject turntables. One is about 20 years old and okay but the motor on my 2nd turntable went bad after only a few uses so I contacted support in which I received a message from a local service company (George Meyer). They know very little about Pro-ject turntables and said I needed a new motor. Been a month and the motor still hasn't arrived! Poor service!
**UPDATE - 7 DAYS LATER AND STILL NO RESPONSE!
**UPDATE - ANOTHER 7 DAYS LATER FINALLY A RESPONSE FROM GEORGE MEYER THE PARTS DISTRIBUTOR IN THE US. THEY COULD NOT GIVE ME A DELIVERY DATE FOR MOTOR AND STILL NO RESPONSE FROM PRO-JECT.
**INTERESTING - PRO-JECT RESPONDS TO OTHER REVIEWS ON TRUST PILOT BUT NOT MINE. INSTEAD THEY TRIED TO GET MY REVIEW REMOVED FOR "CONTAINING DEFAMATORY CONTENT" HOW ABOUT PUTTING THAT SAME EFFORT IN TO RESOLVING THE ISSUE INSTEAD OF HARASSING A LOYAL CUSTOMER?
To clarify the timeline: I initially contacted Pro-Ject directly for assistance. Rather than handling the issue internally, Pro-Ject explicitly directed me to George Meyer as THEIR authorized service provider. Now, I am being told that my issue lies solely with George Meyer, effectively absolving Pro-Ject of responsibility.
Not only am I unable to get a resolution from the third party THEY selected, but Pro-Ject is also refusing to oversee or support THEIR own recommendation. As the manufacturer, Pro-Ject ultimately owns the customer experience and the accountability for its designated service network.
I would expect Pro-Ject to step in and assist in resolving this matter, whether by intervening with George Meyer or handling my motor issue directly.
WOW no accountability!
Over 2 months later and I finally received an email from George Meyer that the motor has arrived. I called to confirm the part number and spoke to a very rude woman that constantly talked over me. Seems to me that Pro-ject needs to do a better job at screening their parts supplier and take accountability.
2026年4月9日
自発的なレビュー
Pro-Ject Audio Systems からの回答
Thank you for your feedback.
We would like to point out that your experience, as described, relates entirely to George Meyer – an independent, third-party service partner operating autonomously in the US. Pro-Ject Audio Systems has no involvement in or control over their internal processes, response times or parts availability.
As such, we believe this review does not accurately reflect an experience with Pro-Ject Audio Systems as a company, and may be misleading to other customers visiting our profile.
We nonetheless wish you a swift resolution with George Meyer.
The Pro-Ject Team
Pro-Ject Audio Systems からの回答
Thank you so much for your kind words! We're delighted to hear that the ordering process was smooth and that your delivery arrived quickly. We take great pride in offering high-quality products, and it means a lot to know you're happy with your purchase.
Enjoy your new Pro-Ject gear!
The Pro-Ject Team
Pro-Ject Audio Systems からの回答
Thank you so much for your kind words!
We're thrilled to hear that everything arrived quickly and in perfect condition.
We hope you enjoy your new Pro-Ject gear!
The Pro-Ject Team
Pro ject cover it
Spedizione velocissima, oggetto imballato alla perfezione. Materiali e fattura ottimi.
Pro ject è un'azienda davvero seria e ottima con la clientela
2026年4月23日
Pro-Ject Audio Systems からの回答
Thank you so much for your kind words!
We're delighted to hear that your order arrived quickly and was packed to your satisfaction. Pro-Ject puts great care into the quality of their products, and we're glad that came through.
We hope you enjoy your new equipment – and we'd love to welcome you back anytime!
The Pro-Ject Team
Alles vom feinsten!
Von der Bestellung/Kaufabwicklung über den Versand bis zur Komunikation hat alles hervorragend funktioniert.
Das Gerät ist sehr gut verarbeitet und funktioniert wie es soll. Ich bin sehr zufrieden. Was will man mehr.
2026年4月21日
Pro-Ject Audio Systems からの回答
Vielen Dank für Ihre tolle Bewertung!
Es freut uns sehr zu hören, dass von der Bestellung bis zur Lieferung alles reibungslos geklappt hat und Sie mit dem Gerät rundum zufrieden sind. Genau das ist unser Anspruch!
Wir freuen uns, Sie auch beim nächsten Mal wieder als Kunden begrüßen zu dürfen.
Das Pro-Ject Team
Fast delivery and exactly as described
Fast delivery and exactly as described. A great product and service
2026年3月19日
Pro-Ject Audio Systems からの回答
Thank you very much for your kind feedback!
We’re delighted to hear that everything arrived quickly and matched your expectations. Providing reliable service and products that are exactly as described is very important to us.
Enjoy your music, and thanks again for your support!
The Pro-Ject Team
Tonarmwaage…
Das Gerät entspricht genau meiner Erwartung, Preis/Leistung stimmt !!
Nur der Versanddienstleister(UPS) ist wie üblich nicht zu empfehlen .
2026年4月16日
Pro-Ject Audio Systems からの回答
Vielen Dank für Ihr positives Feedback!
Es freut uns sehr, dass die Tonarmwaage genau Ihren Erwartungen entspricht und Sie mit dem Preis-Leistungs-Verhältnis zufrieden sind – genau das ist unser Anspruch.
Bezüglich des Versanddienstleisters bedauern wir natürlich, dass Ihre Erfahrung mit UPS nicht zufriedenstellend war. Wir wissen, dass die Zustellung ein wichtiger Teil des Gesamterlebnisses ist, und nehmen Ihr Feedback hierzu ernst. Leider haben wir nicht immer auf alle Abläufe Einfluss, arbeiten aber kontinuierlich daran, den Versand so zuverlässig wie möglich zu gestalten.
Vielen Dank nochmals für Ihre Rückmeldung und viel Freude weiterhin beim Musikhören!
Das Pro-Ject Team
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