Proleep ロゴ
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Proleep レビュー 

128
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TrustScore 5段階評価の3.5

3.7

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Overall, I'm happy with the console covers. It's definitely an improvement from the original (not sure what Tesla were thinking of when they came up with that). One of my pieces arrived defect... もっと見る

5つ星のうち5の評価

Centre console Matt black cover Tesla model 3 Gen 1, although could have been a nicer fit if made a millimetre wider but a what a well made product; looks fantastic. Great customer service.

5つ星のうち5の評価

The most important thing is that every once in a while, an awesome product might have a random defect. As soon as I let them know, the Proleep team jumped at the chance to help me out and sent out a n... もっと見る

企業情報

  1. カー アクセサリー店

当該企業による記述

Proleep is a European brand that creates thoughtfully designed accessories that seamlessly fit into the Tesla experience. Our products are made to be simple to install, practical in use, and aligned with Tesla’s minimalist aesthetic.

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3.7

まあまあ

TrustScore 5段階評価の3.5

128件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(128)

過去12か月のレビュー数: 4件

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5つ星のうち1の評価

Terrible Customer Service.

Never shipped... And won't refund my money.

2025年3月11日
Proleep ロゴ

Proleep からの回答

Hi Jon,

Thanks for your feedback.

After reviewing your order, we can confirm it was fulfilled on March 11, which equals 20 business days as of today (April 7). The shipping method you selected at checkout clearly states an estimated delivery window of 12–24 business days after processing, which means your order is still well within the promised timeframe.

Additionally, we’d like to clarify that your claim that the order “never shipped” is not accurate. Your order was shipped and a tracking link was provided to you, which currently shows an estimated delivery date of tomorrow, April 8.

Please note that once an order has been processed and is in transit, we are unable to cancel it or issue a refund until it is delivered and returned, in accordance with our policy.

If faster shipping was needed, there was a faster option available at checkout for only $3.99 with delivery within 10 days.

We kindly ask that customers avoid posting misleading information, as it may cause confusion for others. Your order is progressing exactly as expected, and we hope it arrives very soon and meets your expectations.

– Proleep Support Team

5つ星のうち5の評価

Very pleased

Very pleased. My screen protector was damaged due to the shippers/deliverers. I emailed Proleep and Alex the customer service specialist replied promptly. He sent a new one out right away. Very pleased! I also got a new black dash to cover my wood dash and I am very happy.

2025年2月25日
5つ星のうち4の評価

Cup holders

Reasonable quick delivery and the cup holders fit ok. They could be better as small gap in centre part but they do a good job.

2025年2月22日
5つ星のうち4の評価

Big improvement. Easy to apply. Great customer service.

Overall, I'm happy with the console covers. It's definitely an improvement from the original (not sure what Tesla were thinking of when they came up with that).

One of my pieces arrived defected. It was significantly rougher than the other two. Thankfully, Proleep responded super quick and they re-sent the console covers free of charge. Which I thought was amazing.

When they are cleaned they do leave behind little marks, but these can be easily removed with a fabric cloth. And like I said, still a big improvement from the original glossy black finish.

Looks smart, easy to apply. I'm happy!

2025年3月11日
5つ星のうち2の評価

Waiting for my item for a month, no ETA in sight

I am sorry but I have been waiting for like a month for my order. It was only because I asked that I got an email reply saying "we don't have an ETA for your item yet". Any reasonable establishment would have just refunded for the item with an apology. I have received a notification of dispatch but in fact that turned out to be just a notification that the item was supposed to be dispatched by their shipping partner. Communication is scarce and not clear. And I still I have not got a clue of whether I will get my item or not!

2025年3月10日
自発的なレビュー
5つ星のうち5の評価

Impeccabili

Ho avuto un problema a distanza di qualche mese, uno dei pannelli si stava staccando. L’assistenza mi ha inviato subito un nastro adesivo nuovo.

2025年2月5日
自発的なレビュー
5つ星のうち5の評価

Top quality product and service!

Ordered a dashboard & door cover for my model 3 Gen 2 and I must say, this is by far the best product I have seen so far. The quality of the product is great and looks very premium for the price plus, the item was well packaged and arrived within a week.

I had a slight issue with my dashboard cover but Cessa has been very supportive and resolved the issue straight away!

I will be purchasing from Proleep again once they launch more products for the model 3 :)

2025年1月24日
自発的なレビュー
5つ星のうち1の評価

You're just money to them

Disappointing experience, for Christmas a Model 3 screen protector was purchased as a gift. It was delivered as a typical dropship product and this for an expensive price compared to other competitors. The product was already broken or broke instantly during the correct application (you can't do much wrong).

However, if you contact support, you are ignored. I have been waiting for a simple answer for over a month....

A disgrace!

2025年1月1日
自発的なレビュー
Proleep ロゴ

Proleep からの回答

Hi Zander,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced. I would like to clarify a couple of points to address your concerns.

Firstly, to clarify the term “dropship”, it refers to a model where businesses don’t hold inventory and rely on third-party suppliers for order fulfillment. This is not how we operate. We hold inventory in our warehouse and fulfill orders worldwide with an average processing time of just 21 hours, ensuring fast and reliable service.

Secondly, and most importantly, we have thoroughly checked and found no record of receiving any emails from you. Without hearing from you, we haven’t had the opportunity to address or resolve your concerns. To ensure we can assist you promptly, please fill out this form: https://proleep-2kqdgrt5gdx.gorgias.help/en-US/flows/01HYZ2J1MQ3845XRQ5NEWR47XN. Our customer support team will immediately review your case and follow up with you.

We value your satisfaction and would like to make things right. Thank you for giving us the opportunity to address this.

Best regards,
Proleep Support Team

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