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Protool Ltd レビュヌ 

97
•
TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち5の評䟡

I've been looking for a very thin slitting saw for a while and stumbled on Protool which I hadn't heard of before. The product I wanted is available in the USA but for various reasons the cost was pr... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

New gauging purchased failed calibration, replacment also failed calibration which was put down as `a bad batch`. Communication good throughout process but product in general wasn`t.

䌁業が回答したした

5぀星のうち5の評䟡


. so Protool and their staff still step up and provide stress free answers 
. Then, and as a bonus ''I don't know but I'll find out 
.'' is followed by a return 'phone call 3 minutes later 
. If... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... もっず芋る

䌁業が回答したした

䌁業情報

  1. 工具店
  2. ・
  3. 粟密工孊士

圓該䌁業による蚘述

Protool is a family-run supplier of precision cutting tools, based at Wrotham in Kent and independent of any single manufacturer. We hold stock across milling, turning, threading, hole making, toolholding, deburring, measuring and work holding. That means solid carbide and indexable end mills, slitting saws, corner rounding and chamfer cutters, ISO turning and Swiss line inserts, parting and grooving tools, thread mills, taps and dies, wire thread inserts and repair kits, HSS and carbide drills, reamers, spade drills and micro drills, collets and VDI holders, carbide burrs and zero-flute deburring tools, gauges and styli, vices, chucks and live centres. Storage cabinets and CNC workbench systems too, alongside the everyday items — silver steel, hand files, oil skimmers, magnetics. Brands we stock include Carmex, Widin, Nicon, Europa Tools, Vortex, OSG, Palbit, Toolex, JBO, Baer, Asimeto, Tschorn, Axis Micro, ITP and Polstore. Carmex Tiny Tools covers threading, turning and grooving at small-bore sizes most catalogues stop short of. Most of our customers are precision engineering firms machining for aerospace, medical and Formula 1, where a tool has to hold tolerance in titanium, Inconel or hardened steel and a scrapped part costs far more than the insert did. We also sell to one-man shops, toolrooms, maintenance departments and one-off buyers. There is no minimum order — a single insert is a perfectly good order. Orders placed before 4:30pm ship the same day from stock at Wrotham. Delivery is free next day on orders over £50 ex VAT. Trade accounts carry 30-day credit terms for qualifying businesses, with tiered pricing once the quantities justify it. Independent means we aren't working through one manufacturer's catalogue. If a tool is wrong for your material, your machine or your setup, we'll say so and tell you what we'd run instead. Call 01732 887 334 — ten minutes on the phone beats the wrong tool in the post.

What you get when you order from us

圓該䌁業による蚘述

Trade accounts with credit terms
Negotiated pricing on repeat lines and [30-day terms] once you're set up. Call 01732 887 334 or email sales@protool-ltd.co.uk.
Same-day dispatch from our own stock
Orders placed before 4:30pm ship the same day. We hold tooling here at Wrotham rather than passing your order to a manufacturer.
Nicon, Carmex and Widin in stock
Threading and turning inserts, taps, end mills and carbide tooling for titanium, Inconel and hardened steel — down to Carmex Tiny Tools for micro-scale work.
Independent, so we'll say what not to buy
We aren't tied to one manufacturer's catalogue. If a tool's wrong for the material or the machine, we'll tell you.

Order by 4:30pm, dispatched the same day

Free next-day delivery over £50 ex VAT

Free next-day delivery over £50 ex VAT
Stock items ordered before 4:30pm leave us the same working day on a next-day service. Free DPD Next Day on mainland UK orders over £100 ex VAT, free Royal Mail Tracked 24 from £50. Everything ships from our own shelves at Wrotham — when the site says in stock, it's on the shelf.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

97件のレビュヌ

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4.5

すべおのレビュヌ

(97)

過去12か月のレビュヌ数: 25ä»¶

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5぀星のうち2の評䟡

New gauging purchased failed


New gauging purchased failed calibration, replacment also failed calibration which was put down as `a bad batch`. Communication good throughout process but product in general wasn`t.

2026幎9月29日
Protool Ltd ロゎ

Protool Ltd からの回答

Thank you for your honest review. Please accept our sincere apologies for the inconvenience and frustration caused. We fully appreciate how disappointing this must have been, particularly after two gauges failed calibration. Our Customer Services team did try to locate a suitable replacement gauge from another supplier for you, but unfortunately, due to the higher cost of the alternative options available, we were unable to offer this as a solution.

Please be assured that we very rarely experience issues with gauges from this supplier. Unfortunately, on this occasion, two gauges failed calibration, and we have raised this directly with the manufacturer as an issue with this particular batch.

We’re genuinely sorry that we were unable to resolve this for you on this occasion, and we really do appreciate your patience and understanding.

5぀星のうち3の評䟡

Poor customer service

Poor customer service, shame really as they have lots of things that we could use.

2026幎9月1日
自発的なレビュヌ
Protool Ltd ロゎ

Protool Ltd からの回答

Sorry to read this. I understand you have contacted our customer service team and they will be in contact with you shortly to try and resolve the current issue as we would like the opportunity to work with you in the future.

5぀星のうち5の評䟡

Brillaint 6 thou thick circular slitting saw.

I've been looking for a very thin slitting saw for a while and stumbled on Protool which I hadn't heard of before. The product I wanted is available in the USA but for various reasons the cost was prohibitive so discovering Protool was brilliant. Saw looks good and I will use it very soon

2026幎9月7日
Protool Ltd ロゎ

Protool Ltd からの回答

Thanks for the review, and good to have you as a customer. Hope the saw does the job.

5぀星のうち5の評䟡

ALWAYS A PLEASURE

always a pleasure to use Protool.fast delivery and great prices.the ladies in the office are very nice to speak to if any issues

2026幎9月16日
自発的なレビュヌ
Protool Ltd ロゎ

Protool Ltd からの回答

Cheers for this. Fast delivery and keen pricing are the two things we push hardest on, so it's good to hear both are landing. I'll pass the rest on to the office team they'll be pleased. Thanks again.

5぀星のうち5の評䟡

Fantastic service

Always helpful, if parts have been discontinued or superseded they always find/offer suitable options.
Delivery is prompt or you are kept in the loop on any delays, good products at competitive prices

2026幎8月21日
自発的なレビュヌ
Protool Ltd ロゎ

Protool Ltd からの回答

Thanks good to hear. Chasing down replacements for discontinued and superseded lines is half the job some weeks, so it's worth knowing it's paying off. And if something's going to be late, you'll hear it from us before you have to ask.

5぀星のうち5の評䟡

Great value for money

Easy to use website, always helpful on the phone, great value for money, just about has everything we need in one place.

2026幎8月13日
Protool Ltd ロゎ

Protool Ltd からの回答

Thanks for this. Glad the site's easy to use and the phone's getting you answers quickly, that's the bit we care most about. And if there's anything you're still having to buy elsewhere, tell us what it is and we'll look at stocking it.

5぀星のうち5の評䟡

Good communication and product what's


Good communication and product what's not to like

2026幎7月29日
Protool Ltd ロゎ

Protool Ltd からの回答

Nothing, hopefully. Glad the tooling was right and you could get hold of someone when you needed to — that's the bit we work hardest at. Anything you're after that isn't on the site, just ask and we'll source it.

Thanks for taking the time to leave this. 👍

5぀星のうち5の評䟡

Great products

Great products, clearly described, speedy delivery and all at competitive prices

2026幎7月7日
自発的なレビュヌ
Protool Ltd ロゎ

Protool Ltd からの回答

Hi,
Thanks so much for your 5* review 😁we appreciate the great feedback, and hope to work with you again soon.

5぀星のうち5の評䟡

I accidentally ordered the wrong


I accidentally ordered the wrong product so got in touch with Protool via email. Customer support is excellent. Replies are very quick and so easy to deal with. The product itself is of superb quality. Highly recommended!

2026幎5月7日
Protool Ltd ロゎ

Protool Ltd からの回答

Hi Carole,
Thanks so much for your great 5* review, we always try to help where we can and appreciate feed back, looking forward to working with you again soon 😉

5぀星のうち5の評䟡

Nice experience Staff are very helpful and interested


Staff are very helpful and interested in providing a good service making us the customer feel valued.

2026幎4月15日
自発的なレビュヌ
Protool Ltd ロゎ

Protool Ltd からの回答

Thanks for the great review Bill 😁We always do our best to help the customer, and look forward to working with you again soon.👍🏌

5぀星のうち5の評䟡

Very fast delivery and had stock of


Very fast delivery and had stock of some niche tooling that I needed

2026幎3月10日
Protool Ltd ロゎ

Protool Ltd からの回答

Hi 😁
thank you for your 5* review, so pleased we were able to assist in the tooling you required and was a speedy delivery 👍🏌

5぀星のうち5の評䟡

Buying experiance

Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need to call to confirm whether parts will arrive.

2026幎2月11日
自発的なレビュヌ
Protool Ltd ロゎ

Protool Ltd からの回答

Hi Jeremy,
Many thanks for taking the time to leave a great review, it's always great to speak with customers over the phone especially if we are able to help😊and it's great you find the website so helpful and easy to use👍🏌we try to make things as easy as possible for our customers 😁

5぀星のうち4の評䟡

Happy with Protool services

Great service, very quick on response, the team are very friendly. I would give 5 stars but sometimes items have taken a while to be delivered.

2026幎2月5日
Protool Ltd ロゎ

Protool Ltd からの回答

Hi Dave,
Thank you for taking the time to leave a review and glad that in general you have a positive experience with Protool 😁Unfortunately sometimes if items are out of stock deliveries can take a little longer than we would like and for that we apologise, although we do our best to keep the customer informed of any delays once we are aware of them.😊

5぀星のうち5の評䟡

Polite and helpful

Staff are very helpful and polite.Goods that were in stock were dispatched same day and back orders were quick in coming through .

2026幎2月3日
Protool Ltd ロゎ

Protool Ltd からの回答

Hi Graham,
Many thanks for your great review, we appreciate your comments and always try our best to help 😊and we always try to dispatch orders as soon a possible 👍🏌

5぀星のうち5の評䟡

Thanks for your help placing an order


Thanks for your help placing an order and getting it shipped. Lucy was very helpful.

Gary
Desert Cutting Tools

2026幎1月30日
Protool Ltd ロゎ

Protool Ltd からの回答

Hi Gary,
Many thanks for your 5* review, Lucy is a great member of the team and we are pleased she was able to assist with your order 😊
Hopefully we will get the chance to work with you again in the future, and if you need any help, just give us a shout.😊

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