I've been looking for a very thin slitting saw for a while and stumbled on Protool which I hadn't heard of before. The product I wanted is available in the USA but for various reasons the cost was pr... もっと見る
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New gauging purchased failed calibration, replacment also failed calibration which was put down as `a bad batch`. Communication good throughout process but product in general wasn`t.
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…. so Protool and their staff still step up and provide stress free answers …. Then, and as a bonus ''I don't know but I'll find out ….'' is followed by a return 'phone call 3 minutes later …. If... もっと見る
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Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... もっと見る
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企業情報
当該企業による記述
Protool is a family-run supplier of precision cutting tools, based at Wrotham in Kent and independent of any single manufacturer. We hold stock across milling, turning, threading, hole making, toolholding, deburring, measuring and work holding. That means solid carbide and indexable end mills, slitting saws, corner rounding and chamfer cutters, ISO turning and Swiss line inserts, parting and grooving tools, thread mills, taps and dies, wire thread inserts and repair kits, HSS and carbide drills, reamers, spade drills and micro drills, collets and VDI holders, carbide burrs and zero-flute deburring tools, gauges and styli, vices, chucks and live centres. Storage cabinets and CNC workbench systems too, alongside the everyday items — silver steel, hand files, oil skimmers, magnetics. Brands we stock include Carmex, Widin, Nicon, Europa Tools, Vortex, OSG, Palbit, Toolex, JBO, Baer, Asimeto, Tschorn, Axis Micro, ITP and Polstore. Carmex Tiny Tools covers threading, turning and grooving at small-bore sizes most catalogues stop short of. Most of our customers are precision engineering firms machining for aerospace, medical and Formula 1, where a tool has to hold tolerance in titanium, Inconel or hardened steel and a scrapped part costs far more than the insert did. We also sell to one-man shops, toolrooms, maintenance departments and one-off buyers. There is no minimum order — a single insert is a perfectly good order. Orders placed before 4:30pm ship the same day from stock at Wrotham. Delivery is free next day on orders over £50 ex VAT. Trade accounts carry 30-day credit terms for qualifying businesses, with tiered pricing once the quantities justify it. Independent means we aren't working through one manufacturer's catalogue. If a tool is wrong for your material, your machine or your setup, we'll say so and tell you what we'd run instead. Call 01732 887 334 — ten minutes on the phone beats the wrong tool in the post.
What you get when you order from us
当該企業による記述
- Trade accounts with credit terms
- Negotiated pricing on repeat lines and [30-day terms] once you're set up. Call 01732 887 334 or email sales@protool-ltd.co.uk.
- Same-day dispatch from our own stock
- Orders placed before 4:30pm ship the same day. We hold tooling here at Wrotham rather than passing your order to a manufacturer.
- Nicon, Carmex and Widin in stock
- Threading and turning inserts, taps, end mills and carbide tooling for titanium, Inconel and hardened steel — down to Carmex Tiny Tools for micro-scale work.
- Independent, so we'll say what not to buy
- We aren't tied to one manufacturer's catalogue. If a tool's wrong for the material or the machine, we'll tell you.
Order by 4:30pm, dispatched the same day
Free next-day delivery over £50 ex VAT
Stock items ordered before 4:30pm leave us the same working day on a next-day service. Free DPD Next Day on mainland UK orders over £100 ex VAT, free Royal Mail Tracked 24 from £50. Everything ships from our own shelves at Wrotham — when the site says in stock, it's on the shelf.
連絡先
Unit 1, Invicta Business Park, TN15 7RJ, Wrotham, 英国
- 01732 887334
- sales@protool-ltd.co.uk
- protool-ltd.co.uk
4.5
優良
97件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Years of positive experience.
We've been using Protool for several years and always been pleased with their quality and technical support. Most items are delivered next day, and they'll always let you know if anything is likely to be delayed, giving you the chance to look elsewhere, if necessary.
2025年12月17日
自発的なレビュー
Protool Ltd からの回答
Hi David 😊
Thank you for taking the time to leave a review, we're so pleased we have been able to help you over the years and that you are happy with the service you receive.
look forward to working with you again in the future😊
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff
A wide range of products and very easy to find what you are looking for.
2025年12月17日
自発的なレビュー
Protool Ltd からの回答
Thanks for your review Steve,
So pleased we were able to help you and that you and find the website easy to navigate 😁
Protool Ltd からの回答
Hi 😊
Thank you for your review, so pleased you were happy with your purchase and at a great price.
Protool Ltd からの回答
Hi Trevor,
Many thanks for your 5* review 😁
Protool Ltd からの回答
Hi Lee, Thanks for another great review👍🏼and thanks very much for you loyal custom😁Glad we were able to help again.
Protool Ltd からの回答
Hi Ben,
Thank you for your 5 * review 😊Pleased we were able to help with what you required and hopefully can again in the future.
Excellent service and very professional
Wide range of great quality tools.. A great British company. I would use them every time!
2025年6月3日
Protool Ltd からの回答
Hi Gianni,
Thank you for your kind review, we appreciate your feed back and Glad to hear you like our tooling and will come back again! we hope to work with you again soon 😊
The brains! These people know their stuff.
The team are absolutely fantastic. I place my order and I get it in time for production next day.
The tools are of excellent quality and reasonably priced, to top it off the expertise is second to none. I had a parting issue that Iscar and Tungalloy couldn't resolve - Protool did! John you're the best, always helpful.
The rest of the team are also fantastic. You have a new customer who will always consider you first for my tooling needs.
2025年5月29日
自発的なレビュー
Protool Ltd からの回答
Hiya,
Thank you so much for your great review, we are so pleased John was able to advise on your application and resolve the issue, he really is a valued member of Protool.
We all try to help where we can, and are pleased you had a great experience with us.
We look forward to working with you again in the future, thanks again😁
I placed an order on May 7th
I placed an order on May 7th, emphasizing that it was an important order for us, with a promise of delivery by May 12th. We waited the entire day, but the tool was not delivered, nor did we receive any updates from Protool. After reaching out to them, we were informed that the delivery would not happen on the promised date. Instead, they stated it would arrive on May 14th, "all being well."
This delay not only damaged our reputation with the customer but also led to a fine due to our contractual obligations. The only response we received from Protool was, "We are sorry." Therefore, if you are considering placing an important order with them, make sure to get everything in writing!
2025年5月7日
Protool Ltd からの回答
Good morning Wasim,
We’re very sorry to hear about your experience and appreciate you bringing it to our attention. While we always aim to meet expected delivery dates, occasionally delays can happen due to factors outside our control for example when items are currently not in stock at time of order and we are relying on suppliers, but having said that I believe these were delivered on the morning of the 14th May. We understand how frustrating this must have been and are reviewing the situation internally to help avoid similar issues in future. Thank you again for your feedback.
Good delivery service
2025年5月1日
Protool Ltd からの回答
Hi Caroline,
Many thanks for taking the time to leave a review, pleased to hear there were no delays with your delivery.👍🏼
The item I wanted at a reasonable price…
The item I wanted at a reasonable price delivered next day, doesn't get much better than that.
2025年5月1日
Protool Ltd からの回答
Hi Dave,
Thank you for your 5* review😊we try to stay competitive whilst offering a great service, glad you had a good experience and hope to work with you again in the future.😉
Easy ordering process and delivered on…
Easy ordering process and delivered on time
2025年4月28日
自発的なレビュー
Protool Ltd からの回答
Hiya Richard,
Many thanks for your 5* review, we are glad you found ordering through Protool nice and easy and that your goods were delivered on time with no delays.👍🏼
The helpful assistance and support in…
The helpful assistance and support in placing the order and dispatch of the goods.
2025年4月1日
Protool Ltd からの回答
Hi, Thank you for you review and glad we were able to assist you.😊
WE HAD A PRICE A MONTH AGO AND ORDERED…
WE HAD A PRICE A MONTH AGO AND ORDERED SAME PARTS WITH INCREASE IN ITEM PRICES
2025年4月4日
Protool Ltd からの回答
Thank you for your feedback. We understand your frustration regarding the recent price difference. Prices can occasionally fluctuate due to changes in supplier costs or market conditions, but we always strive to keep our pricing as consistent and fair as possible.
If you’d like to discuss your order further, please feel free to reach out to us directly — we’re always happy to help.
Very efficient service
Very efficient service, delivery was prompt, looks to be a good quality product but haven't used the drill bit yet
2025年3月31日
Protool Ltd からの回答
Hi Mark,
Many thanks for the great review it is very much appreciated, we do our best to offer a good service and are pleased to hear when the customer is happy, we are sure you won't be disappointed with the drill! Hope to see you again soon👍🏼😊
Outdated machinery repgotool barry gularly breaking…
Outdated machinery regularly breaking down .non branded or low graded machines not worth spending the time having to replace for another one or take the broken down item back stick with up to date companies for reliability cost you more in the long run
2025年3月20日
自発的なレビュー
Protool Ltd からの回答
Hi Karl,
Thanks for your review.
However it looks like this may have been meant for another company, as it doesn’t match our products or services. If you need any help, feel free to contact us.👍🏼
Good price and really quick delivery
2025年3月5日
Protool Ltd からの回答
Hi Colin,
Thank you for your review, we are glad you found the prices competitive and delivery was prompt.😊
Perfect
I couldn’t be more impressed with Protool! From start to finish, their professionalism, attention to detail, and customer service were outstanding. The team went above and beyond to ensure I had a seamless experience, and the quality of their work exceeded my expectations. It’s rare to find a company that truly values its customers, but Protool does just that. Highly recommend to anyone looking for top-notch service!
2025年2月20日
自発的なレビュー
Protool Ltd からの回答
Hi Paul,
Many thanks for your 5* review, we appreciate your feedback and glad you had a great experience with Protool! We do our best to help and advise where we can and are happy we could help you on this occasion. We look forward to working with you again soon.
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