Public Desire レビュー 

Public Desire からの回答

2025年5月20日

Hi,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.

We are thrilled to hear that Alex was able to assist you promptly and effectively with your order. It’s always our goal to provide exceptional customer service, and it’s fantastic to know that we met your expectations.

Your satisfaction is our priority, and we are delighted to hear that you found our communication to be clear and professional. We look forward to welcoming you back for your next order, especially on behalf of your trendier daughter!

Thank you once again for choosing us, and we can’t wait to serve you again soon!

Laura x

Public Desire からの回答

2025年5月20日

Hi,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had such a positive experience with us.

Your satisfaction is our top priority, and it’s wonderful to know that our wide selection of shoes and boots in all sizes has made us your go-to choice. We strive to provide an excellent website that is easy to navigate, and we’re glad to hear that you found it user-friendly.

We also appreciate your recognition of our quick delivery service. It’s great to know that you’ve enjoyed shopping with us so much that you’ve purchased at least 30 pairs of shoes over the past year!

If there’s anything more we can do to enhance your shopping experience or if you have any suggestions, please don’t hesitate to reach out. We look forward to serving you again soon!

Amy x

Public Desire からの回答

2025年5月9日

Hi Daphane,

Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with our team members, Anna, Amy, and Alex. Your satisfaction is our top priority, and it’s fantastic to know that they were able to assist you promptly and professionally.

We truly appreciate your kind words regarding the timely handling of your refund. It’s great to hear that you received your refund so quickly, especially within such a short time frame. We strive to ensure that our customers feel supported and valued throughout their experience with us.

Your recommendation to others who may have concerns about their orders means a lot to us. We are dedicated to providing exceptional service, and your review highlights the commitment of our team to resolve issues efficiently and with care.

Thank you once again for taking the time to share your experience. We look forward to serving you again in the future, and should you need any further assistance, please don’t hesitate to reach out. Your satisfaction is what drives us to do our best every day!

Laura x

Public Desire からの回答

2025年5月9日

Pozdravljeni Majda,

Hvala, ker ste z nami delili svojo izkušnjo! Navdušeni smo, da ste v trgovini Public Desire našli čudovite škornje in prejeli popust pri prvem nakupu.

Razumemo, da je lahko carinjenje včasih težavno, še posebej pri večkratnih pošiljkah. Veseli nas, da vam je naša ekipa lahko hitro pomagala in da vam je Marie nudila prijazno podporo. Vaše zadovoljstvo je naša prioriteta in cenimo vaše prijazne besede.

Če imate še kakšna vprašanja ali potrebujete pomoč v prihodnosti, se obrnite na nas. Tukaj smo, da vam pomagamo!

Sarah x

Public Desire からの回答

2025年5月8日

Hi Kate,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with your first order and that you found our discounts appealing.

It's great to know that Anna was able to assist you promptly with your request to remove the extra item. We pride ourselves on providing excellent customer service and quick responses, and it's wonderful to see that reflected in your experience.

If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. Thank you for choosing us!

Sam x

Public Desire からの回答

2025年5月7日

Hi Elise,

Thank you so much for your wonderful feedback! We are thrilled to hear that you love the beautiful boots you ordered. It's always our goal to ensure that our customers receive their items promptly and in perfect condition.

We apologise for the initial issue with FedEx, but we are glad to know that our team members, Amy, Marie, and Anna, were able to assist you effectively. Your kind words about their support and communication mean a lot to us, and we will be sure to pass along your compliments.

Thank you for choosing to shop with us, and we look forward to serving you again in the future!

Sarah x

Public Desire からの回答

2025年5月5日

Hi Sunshine,

Thank you so much for your wonderful feedback! We're thrilled to hear that your shopping experience was fast and easy, and that you love your new shoes. It's fantastic to know that you've found a new favorite store with us!

We strive to provide our customers with high-quality products and a seamless shopping experience, and your satisfaction is our top priority. We look forward to welcoming you back for your future purchases.

Sarah x

Public Desire からの回答

2025年5月2日

Hi,

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your order arrived the very next day, exceeding your expectations. It's fantastic to know that you find the dress you ordered to be nice and flattering—your excitement to wear it out is truly appreciated!

At Public Desire, we strive to provide our customers with high-quality products and prompt service, and it’s rewarding to hear that we hit the mark with your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy wearing your new dress and look forward to serving you again!

Laura x

Public Desire からの回答

2025年5月2日

Hi Joanne,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear about your positive experience with our customer support team, especially with Marie.

It's great to know that we could assist you in changing your shoe size without any hassle. We strive to provide exceptional service, and it’s rewarding to see that our efforts made a difference for you.

Receiving both sizes was certainly an unexpected situation, but we're glad that Marie was able to respond promptly and offer a prepaid return label for the item you didn't need. Your honesty and understanding in this matter are greatly appreciated, and it’s customers like you who make our job worthwhile.

We’re especially pleased to hear that your shoes arrived on your birthday, making your special day even more memorable. Thank you for recognizing Marie’s dedication; she truly embodies the level of service we aim to provide.

We look forward to welcoming you back in the future! If you have any further questions or need assistance, please don’t hesitate to reach out.

Sarah x

Public Desire からの回答

2025年4月30日

Hi Zykirah,

Thank you for your feedback. We're thrilled to hear that Anna has been such a great help with your order and successfully addressed your shipping address concerns. Providing excellent customer service is our top priority, and it’s wonderful to know that Anna made a positive impact on your experience.

We look forward to serving you again in the future!

Julia x

Public Desire からの回答

2025年4月29日

Hi,

Thank you for sharing your experience with us! We're thrilled to hear that you had a positive interaction with our customer service team. It's great to know that Anna and Alex were able to assist you promptly and effectively.

We strive to ensure that our customers feel valued and supported, especially when issues arise. Your feedback about the stains on your heels is important, and we're glad that we could provide a fair solution with the 50% refund.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again. Thank you for choosing us!

Amy x

Public Desire からの回答

2025年4月28日

HI Daysha,

Thank you for your feedback! We sincerely apologize for the mix-up with your recent order of heels. We understand how disappointing it can be to receive an item that doesn't match your expectations.

We are thrilled to hear that Alex and Anna provided you with the support you needed during this process. Our team strives to ensure that every customer feels valued and heard, and it's wonderful to know that their patience and communication made a positive impact on your experience.

While this order did not go as planned, we are grateful for your continued trust in us. Your satisfaction is our top priority, and we are committed to providing you with the quality and service you deserve in your future shopping experiences.

We look forward to serving you again soon!

Sam x

Public Desire からの回答

2025年4月28日

Hi Mya,

Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with Marie and Anna. It’s always our goal to ensure that our customers feel supported and valued, especially when issues arise.

We understand how frustrating it can be to receive the wrong item, and we’re delighted that our team was able to turn that situation around for you. Your kind words about their clear communication and friendly service truly mean a lot to us. We strive to make every interaction as smooth and stress-free as possible, and it’s rewarding to know we succeeded in your case.

Thank you once again for taking the time to share your experience, and we look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年4月24日

Hi Francisca,

Thank you for your wonderful feedback! We're thrilled to hear that you found great value in your purchase and that the clutch is just as beautiful as you expected. Your satisfaction is our top priority, and it's always rewarding to know that our products meet your expectations.

We appreciate your support and look forward to serving you again soon.

Laura x

Public Desire からの回答

2025年4月23日

HI Anne-Marie,

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.

It's great to know that our communication regarding the postage of your items met your expectations, and that our follow-up to ensure your satisfaction made a difference. We take pride in the quality of our products, so we are delighted that you found the items to be well made, with an excellent fit and lovely designs.

Your satisfaction is our top priority, and we are excited to hear that you plan to shop with us again.

We look forward to serving you again soon!

Sam x

Public Desire からの回答

2025年4月22日

Hi Ines,

Thank you so much for your feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

Amy x

Public Desire からの回答

2025年4月22日

Hi Laura,

Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived quickly and that you are pleased with the quality. Your satisfaction is our top priority, and it's great to know that we met your expectations.

We look forward to serving you again soon!

Sarah x

Public Desire からの回答

2025年4月21日

Hi Liss,

Thank you for your feedback regarding the white capri you ordered. We're thrilled to hear that your order was delivered promptly and that you are pleased with the quality and fit. It's wonderful to know that the sizing was true to your expectations. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.

We look forward to serving you again!

Amy x

Public Desire からの回答

2025年4月21日

Hi Abigail,

Thank you so much for your wonderful feedback! We are thrilled to hear that you have consistently had a positive experience with your orders. Timely delivery and quality service are priorities for us, and it's fantastic to know that we are meeting your expectations.

We look forward to serving you again soon!

Laura x

Public Desire からの回答

2025年4月21日

Hi,

Thank you for reaching out to us regarding your recent order. I sincerely apologise for the inconvenience you experienced with the delivery of your pants. It’s disappointing when expectations are not met, especially with next day delivery.

I’m glad to hear that Amy from our team was able to assist you and provide a full refund. We strive to ensure our customers feel valued and supported, and it’s wonderful to know that you found her to be friendly and helpful.

Additionally, I’m thrilled to hear that you loved the Capri pants! Your satisfaction is very important to us, and we appreciate your feedback.

Thank you for choosing us, and we hope to serve you better in the future!

Sarah x